Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
Contact person: Martyna Migas
E-mail: martyna.migas1@nhs.net
NUTS: UKJ1
Internet address(es)
Main address: https://www.england.nhs.uk/
Address of the buyer profile: https://www.england.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk
Reference number: AG25503
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare Services in Norfolk prisons and Liaison and Diversion Service in Norfolk and Suffolk. <br/><br/>This is a Provider Selection Regime (PSR) intention to award notice confirming the Contracting Authorities intention to award the following Lots: <br/><br/>Lot 1: Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich<br/>Lot 2: Liaison and Diversion (L&D) Services in Norfolk and Suffolk.
II.1.6) Information about lots
This contract is divided into lots:
Yes
II.1.7) Total value of the procurement
Value excluding VAT:
123 343 840.00
GBP
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1: Norfolk Prisons
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UKH15
UKH17
II.2.4) Description of the procurement
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich. <br/><br/>The Service will commence on 01/04/2025 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £104,457,921 <br/><br/>Key criteria were as follows<br/><br/>Service Delivery - Section weighting total 8%<br/>Key Criteria: Section 1: Quality & Innovation - Section weighting total 19%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability- Section weighting total 25%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 13%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5%
II.2.5) Award criteria
Quality criterion: 80
/ Weighting: Quality
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
Lot No: 2
II.2.1) Title
Lot 2: Norfolk and Suffolk Liaison & Diversion
II.2.2) Additional CPV code(s)
85312500
II.2.3) Place of performance
NUTS code:
UKH14
UKH15
UKH16
UKH17
II.2.4) Description of the procurement
This is a Provider Selection Regime (PSR) intention to award notice following a competitive process for the provision of Liaison & Diversion in Norfolk and Suffolk.<br/><br/>The Service will commence on 01/04/2026 for a period of 4 years with the Commissioner having the option to extend the Contract for up to a further 2 years<br/><br/>The total contract value including extensions is £18,231,756<br/><br/><br/>Key Criteria Questions were as follows<br/><br/>Key Criteria: Section 1: Quality & Innovation -Section weighting total 37%<br/>Key Criteria: Section 2: Value - Section weighting total 20%<br/>Key Criteria: Section 3: Integration, Collaboration & Service Sustainability - Section weighting total 13%<br/>Key Criteria: Section 4 Improving Access, Reducing Health Inequalities and Facilitating Choice - Section weighting total 15%<br/>Key Criteria: Section 5: Social Value - Section weighting total 10%<br/>Provider Interviews - Section weighting total 5%
II.2.5) Award criteria
Quality criterion: 80
/ Weighting: Quality
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-039154
Section V: Award of contract
Lot No: 1
Title: Lot 1: Integrated Healthcare services in Norfolk prisons consisting of HMP Bure, HMP Wayland and HMP Norwich
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/10/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
HCRG Care Services Limited
The Heath Business and Technical Park
Runcorn
WA7 4QX
UK
NUTS: UKD6
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 104 457 921.00
GBP
V.2.5) Information about subcontracting
Section V: Award of contract
Lot No: 2
Title: Lot 2: Norfolk and Suffolk Liaison & Diversion service
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
27/10/2025
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Norfolk and Suffolk NHS Foundation Trust
County Hall, Martineau Lane
Norwich
NR1 2DH
UK
NUTS: UKH1
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 18 231 756.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to the HealthCare Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.<br/><br/>The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 6th November, 2025.<br/><br/>Award decision makers: NHS England - East of England<br/><br/>No conflict of interest were identified during the process.<br/><br/>The chosen providers were selected due to achieving the highest scores across the key criteria used. The provider has been assessed and passed against the relevant basic selection criteria.
VI.4) Procedures for review
VI.4.1) Review body
Independent Choice and Procurement Panel.
Wellington House
London
SE1 8UG
UK
Internet address(es)
URL: https://www.england.nhs.uk
VI.5) Date of dispatch of this notice
27/10/2025