Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Tower Hamlets
Mulberry Place, 5 Clove Crescent, Town Hall
London
E14 2BG
UK
Contact person: Mr Neil Ward
Telephone: +44 2073645000
E-mail: Neil.Ward@towerhamlets.gov.uk
NUTS: UKI4
Internet address(es)
Main address: http://www.towerhamlets.gov.uk
Address of the buyer profile: http://www.towerhamlets.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
P5871 Cleaning and Associated Services
Reference number: DN718671
II.1.2) Main CPV code
90911000
II.1.3) Type of contract
Services
II.1.4) Short description
This service is for the cleaning and associated services contract for services across the corporate estate - Tower Hamlets Homes has joined London Borough of Tower Hamlets for this procurement and their requirements and spend are incorporated into this tender.
The contract will provide cleaning and related services to the following sites that are owned and /or administered by the council:
· Routine Cleaning
· Window Cleaning
· Washroom services/sanitary/air fresheners
· Consumables
· Reactive biohazard cleaning
· Graffiti removal
· Building clearance of waste/furniture
· Reactive emergency cleaning/flooding/H&S
· Façade and external cleaning
The contract supports 94 sites, and these consist of several types of services.
· Town Hall
· Libraries
· Idea Stores
· Registrars & Coroners Courts
· Childrens Centres
· One Stop Shop
· Childrens & Vulnerable Adult Centres
· Youth Centres
· Administration Sites non-public & public facing.
· Parks Toilets and Offices.
· Community Hubs
· Shops and other commercial property
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
8 423 704.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
90919000
II.2.3) Place of performance
NUTS code:
UKI4
II.2.4) Description of the procurement
The service entails
A comprehensive high quality cleaning service throughout a range of sites across the Council.
Planning, management and delivery of the cleaning services by causing minimal disruption to the normal business activities.
II.2.5) Award criteria
Quality criterion: Mobilisation - Service Delivery
/ Weighting: 30%
Quality criterion: Information Technology
/ Weighting: 10
Quality criterion: Performance Management Reports and KPI measurement
/ Weighting: 10%
Quality criterion: Social Value
/ Weighting: 10%
Price
/ Weighting:
40%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Restricted procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-013760
Section V: Award of contract
Contract No: P5871
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
08/09/2025
V.2.2) Information about tenders
Number of tenders received: 7
Number of tenders received from SMEs: 4
Number of tenders received from tenderers from EU Member States: 7
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 7
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Churchill Contract Services Limited
Cedar House Parkland Square, 750a Capability Green
Luton
LU1 3LU
UK
NUTS: UKI4
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 8 423 704.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
High Court of England and Wales
1 Royal Courts of Justice, Strand
London
WC1A 2LL
UK
VI.5) Date of dispatch of this notice
29/10/2025