Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Yorkshire Ambulance Service NHS Trust
Unit C1 Telford Way Wakefield 41 Industrial Estate
Wakefield
WF2 0XW
UK
Contact person: Lateef Owolabi
Telephone: +44 7484939407
E-mail: lateef.owolabi@nhs.net
NUTS: UKE45
Internet address(es)
Main address: https://www.yas.nhs.net
Address of the buyer profile: https://www.yas.nhs.net
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Mass Communication Tool
Reference number: YAS 171 2025_26
II.1.2) Main CPV code
72261000
II.1.3) Type of contract
Services
II.1.4) Short description
Procurement of a Mass Communication Tool (MCT) and associated messaging services for Yorkshire Ambulance Service via the CCS G-Cloud 14 Framework. The contract has been awarded to Everbridge, via Softcat PLC, for an initial three-year term with an option to extend for a further 12 months. The solution will provide a secure, resilient and scalable platform to support rapid two-way communication during major incidents and business continuity events, replacing unsupported legacy communication tools and addressing a significant organisational risk while delivering the most advantageous combination of quality, functionality and value for money.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Lowest offer:
78 849.22
GBP/ Highest offer:
81 466.11
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72261000
II.2.3) Place of performance
NUTS code:
UKE45
II.2.4) Description of the procurement
This project was originally initiated in 2022 but was subsequently paused due to funding constraints. Funding was secured through the 2025/26 business planning process, enabling the procurement exercise to recommence. <br/><br/>A competitive procurement process was undertaken, including supplier demonstrations and evaluation against predefined technical, social value, and commercial criteria. Evaluation was based on a weighted methodology of 60% technical (including social value) and 40% commercial, using the 5,506-user licence tier for comparison. <br/><br/>The final scores were: <br/><br/>Everbridge (Supplier A): 99.64% <br/>BlackBerry (Supplier B): 93.15% <br/><br/>Whilst BlackBerry achieved a slightly higher technical score, Everbridge's significantly more competitive pricing resulted in the highest overall weighted score and therefore represents the Most Advantageous Tender.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Competitive award between two major providers of the solution based on Authority's specification. Contract award to Most Advantageous Tender via NOE CPC Total Technology Framework.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
06/08/2026
V.2.2) Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 0
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Softcat plc
02174990
Solar House, Fieldhouse Lane
Marlow
SL7 1LW
UK
Telephone: +44 1613939685
E-mail: psitq@softcat.com
NUTS: UKJ13
Internet address(es)
URL: http://www.softcat.com
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
Lowest offer:
78 849.22
GBP
/ Highest offer:
81 433.11
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Royal Courts of Justice
Strand
London
WC2A 2L
UK
VI.5) Date of dispatch of this notice
02/10/2026