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UK4

DCWW2115 Service Reservoir Cleaning, Maintenance and Refurbishment CoP

  • First published: 07 October 2026
  • Last modified: 07 October 2026
  • Version: N/A
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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-0781d8
Published by:
Dwr Cymru Cyfyngedig
Authority ID:
AA1175
Publication date:
07 October 2026
Deadline date:
03 November 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Overview And Objectives DCC intends to award a Framework Agreement for Service Reservoir Cleaning, Maintenance and Refurbishment services. It is a business-critical service required to:• maintain the cleanliness, integrity and operational condition of DCC’s potable water storage assets;• support the safe and timely return of service reservoirs to operation following planned cleaning, inspection and minor remedial works; and• support compliance with Drinking Water Inspectorate (DWI) requirements, DCC’s internal standards and applicable water quality legislation.The Framework will be used to provide cleaning and maintenance for potable water tanks across DCC’s operational area. There are approximately 828 tanks within DCC’s estate that require routine cleaning and inspection in accordance with PNL 810 (DCC’s internal standard for drain downs and cleaning of service reservoirs) to meet Drinking Water Inspectorate (DWI) regulations. Tanks include below ground and above ground steel or concrete tanks as well as a small number of water towers however most tanks are square, underground concrete structures. Ensuring a clean and consistent water supply is core to DCC services and is linked directly to corporate key performance indicators.The proposed contract term is 3 years, with the option to extend for a further 5 years (2 + 2 + 1 years). The estimated value of the framework for the initial three-year term is £25.5 million based on estimated annual expenditure of approximately £8.5 million. The value across the maximum term of 8 years is £68m.ScopeThe scope includes the following elements: CleaningThis includes the cleaning and disinfecting of the tanks normally with the use of high-pressure water or soft brush as appropriate and DWI Approved disinfectant. In some instances, it may be a requirement to carry out chemical cleaning with the use of a DWI approved chemical.The tasks to be carried out will include:• Cleaning and disinfection of potable water storage tanks using appropriate methods and DWI-approved products• Inspection of service reservoirs as part of cleaning activitiesMaintenanceMaintenance activities are usually identified at the time of cleaning by the Supplier and instructed by DCC to enable the tanks to be safely returned to service. These tend to be internal and external works for concrete repairs and coatings, internal and external steel repairs, membrane fitting and repairs, replacement of ladders and pipework, joint repairs, external earthworks repairs and joint repairs. Emergency reactive repairs to concrete/ pipework / liner etc. may also be required on occasion. These works will exclude any work that involves significant engineering difficulties such as:• Any structural modifications to the tank(s);• Any works on the embankments surrounding the tank(s);• Any modifications to the pipework that can influence the hydraulic performance of the tank(s);• Any works that alters the operating capacity of the tanks;• Any works that constitutes the appointment of a Panel Engineer under the Reservoirs Act. The tasks to be carried out will include:• Minor planned and reactive remedial works, including concrete and steel repairs, coatings, membranes, ladders, pipework, joints and external earthworks. • Emergency reactive repairs where required. • Activities necessary to support the safe return of reservoirs to service. The Framework Agreement will be procured as a single Lot, with two Suppliers appointed to the Framework.

Full notice text

Scope

Procurement reference

DCWW2115

Procurement description

Overview And Objectives

DCC intends to award a Framework Agreement for Service Reservoir Cleaning, Maintenance and Refurbishment services. It is a business-critical service required to:

• maintain the cleanliness, integrity and operational condition of DCC’s potable water storage assets;

• support the safe and timely return of service reservoirs to operation following planned cleaning, inspection and minor remedial works; and

• support compliance with Drinking Water Inspectorate (DWI) requirements, DCC’s internal standards and applicable water quality legislation.

The Framework will be used to provide cleaning and maintenance for potable water tanks across DCC’s operational area. There are approximately 828 tanks within DCC’s estate that require routine cleaning and inspection in accordance with PNL 810 (DCC’s internal standard for drain downs and cleaning of service reservoirs) to meet Drinking Water Inspectorate (DWI) regulations.

Tanks include below ground and above ground steel or concrete tanks as well as a small number of water towers however most tanks are square, underground concrete structures.

Ensuring a clean and consistent water supply is core to DCC services and is linked directly to corporate key performance indicators.

The proposed contract term is 3 years, with the option to extend for a further 5 years (2 + 2 + 1 years). The estimated value of the framework for the initial three-year term is £25.5 million based on estimated annual expenditure of approximately £8.5 million. The value across the maximum term of 8 years is £68m.

Scope

The scope includes the following elements:

Cleaning

This includes the cleaning and disinfecting of the tanks normally with the use of high-pressure water or soft brush as appropriate and DWI Approved disinfectant. In some instances, it may be a requirement to carry out chemical cleaning with the use of a DWI approved chemical.

The tasks to be carried out will include:

• Cleaning and disinfection of potable water storage tanks using appropriate methods and DWI-approved products

• Inspection of service reservoirs as part of cleaning activities

Maintenance

Maintenance activities are usually identified at the time of cleaning by the Supplier and instructed by DCC to enable the tanks to be safely returned to service. These tend to be internal and external works for concrete repairs and coatings, internal and external steel repairs, membrane fitting and repairs, replacement of ladders and pipework, joint repairs, external earthworks repairs and joint repairs. Emergency reactive repairs to concrete/ pipework / liner etc. may also be required on occasion. These works will exclude any work that involves significant engineering difficulties such as:

• Any structural modifications to the tank(s);

• Any works on the embankments surrounding the tank(s);

• Any modifications to the pipework that can influence the hydraulic performance of the tank(s);

• Any works that alters the operating capacity of the tanks;

• Any works that constitutes the appointment of a Panel Engineer under the Reservoirs Act.

The tasks to be carried out will include:

• Minor planned and reactive remedial works, including concrete and steel repairs, coatings, membranes, ladders, pipework, joints and external earthworks.

• Emergency reactive repairs where required.

• Activities necessary to support the safe return of reservoirs to service.

The Framework Agreement will be procured as a single Lot, with two Suppliers appointed to the Framework.

Main category

Services

Total value (estimated, excluding VAT)

25500000 GBP to 25500000GBP

Contract dates (estimated)

15 May 2027, 00:00AM to 15 May 2030, 23:59PM

Extension end date (if all the extensions are used): 15 May 2035

Is a framework being established?

Yes

Contracting authority

Dwr Cymru Cyfyngedig

Identification register:

  • GB-COH

Address 1: Linea, Fortran Road

Town/City: Cardiff

Postcode: CF3 0LT

Country: United Kingdom

Companies House: 02366777

NUTS code: UKL22

Email: agni.hadjipetrou@dwrcymru.com

Organisation type: Private utility

Devolved regulations that apply: Wales

Procedure

Procedure type

Competitive flexible procedure

Is this procurement under a special regime?

Utilities

Is the total value above threshold?

Above threshold

Framework

Percentage fee charged to suppliers

0.0000%

Award method when using the framework

With and without reopening competition

Framework operation description

Under PA23, the framework will set out a clear and objective call-off mechanism in advance. Routine work will be allocated between the two appointed suppliers using predetermined criteria, including:

• geographic coverage

• capacity

• workload

• supplier performance

Higher-value or more complex requirements may be subject to a competitive selection process between the appointed Suppliers (mini-competition), with the applicable award criteria set out in the Framework Agreement documentation.

DCC will also retain the ability to allocate work to the alternative supplier where the preferred supplier cannot meet the required capacity or service levels. Supplier performance will be reviewed periodically and may inform future work allocation where this methodology and the relevant performance measures are clearly established in the Framework.

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 90913000 - Tank and reservoir cleaning services
  • 90913100 - Tank-cleaning services
  • 50514100 - Repair and maintenance services of tanks
  • 50800000 - Miscellaneous repair and maintenance services

Lot value (estimated)

25500000 GBP Excluding VAT

30600000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

15 May 2027, 00:00AM

Contract end date (estimated)

15 May 2030, 23:59PM

Extension end date (estimated)

15 May 2035, 23:59PM

Can the contract be extended?

Yes

Description of extensions

The contract can be extended for a maximum of 5 years (2 + 2 + 1 years), based on supplier performance and operational circumstances.

Award criteria

Type: quality

Name

Technical

Weighting: 40

Weighting type: percentageExact

Type: cost

Name

Commercial

Weighting: 60

Weighting type: percentageExact

Contract terms and risks

Description of risks to contract performance

Documents will be provided free of charge via the DCC eSourcing Portal: https://dwrcymru-welshwater.bravosolution.co.uk

Submission

Tender submission deadline

02 November 2026, 23:59PM

Date of award of contract

01 April 2027, 23:59PM

Submission address and any special instructions

Participation instructions — how to express an interest in this opportunity.1) Register your organisation on the DCC eSourcing Portal (this is only required once so please check whether there is an existing account registered for your organisation — multiple users can be added as required);2) Express an interest in the opportunity:— log in to the portal with your username and password,— click the 'PQQs/ ITTs Open to all Suppliers' link,— click on the relevant PQQ/ ITT to access the content,— click the 'Express Interest' button at the top of the page — this will move the PQQ/ ITT into your 'My PQQs/ITTs' page (this is a secure area reserved for your projects only),— you can now access any attachments by clicking 'Attachments' in the 'PQQ/ ITT details' box.3) Responding to the Opportunity— click 'My Response' under 'PQQ/ ITT details'. You can choose to 'Create response' or 'Decline to Respond',— you can now use the messaging function to communicate with the buyer and seek any clarification,— note the deadline for completion and follow the onscreen instructions to complete your response — there may be a mixture of online and offline actions for you to perform,— you must then submit your reply using the 'Submit Response' button at the top of the page. Please Note the following— you must download the documents yourself after you have expressed interest, they will not be sent to you,— expressions of Interest will ONLY be accepted through the eSourcing Portal— all documentation must be returned electronically via the eSourcing Portal,— if you require any further assistance please consult the online help, or contact the eSourcing helpdesk using the contract information provided on the home page.Participation instructions — how to express an interest in this opportunity.1) Register your organisation on the DCC eSourcing Portal (this is only required once so please check whether there is an existing account registered for your organisation — multiple users can be added as required);2) Express an interest in the opportunity:— log in to the portal with your username and password,— click the 'PQQs/ ITTs Open to all Suppliers' link,— click on the relevant PQQ/ ITT to access the content,— click the 'Express Interest' button at the top of the page — this will move the PQQ/ ITT into your 'My PQQs/ITTs' page (this is a secure area reserved for your projects only),— you can now access any attachments by clicking 'Attachments' in the 'PQQ/ ITT details' box.3) Responding to the Opportunity— click 'My Response' under 'PQQ/ ITT details'. You can choose to 'Create response' or 'Decline to Respond',— you can now use the messaging function to communicate with the buyer and seek any clarification,— note the deadline for completion and follow the onscreen instructions to complete your response — there may be a mixture of online and offline actions for you to perform,— you must then submit your reply using the 'Submit Response' button at the top of the page. Please Note the following— you must download the documents yourself after you have expressed interest, they will not be sent to you,— expressions of Interest will ONLY be accepted through the eSourcing Portal— all documentation must be returned electronically via the eSourcing Portal,— if you require any further assistance please consult the online help, or contact the eSourcing helpdesk using the contract information provided on the home page.https://dwrcymru-welshwater.bravosolution.co.uk

May tenders be submitted electronically?

Yes

Languages that may be used for submission

  • English

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
50800000 Miscellaneous repair and maintenance services Repair and maintenance services
50514100 Repair and maintenance services of tanks Repair and maintenance services of metal containers
90913000 Tank and reservoir cleaning services Cleaning services
90913100 Tank-cleaning services Tank and reservoir cleaning services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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