Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Scottish Government
5 Atlantic Quay, 150 Broomielaw
Glasgow
G2 8LU
UK
Contact person: Laura Vivian
Telephone: +44 412425466
E-mail: Laura.Vivian@gov.scot
NUTS: UKM
Internet address(es)
Main address: http://www.scotland.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Ministry or any other national or federal authority, including their regional or local subdivisions
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
MH-Veterans Mental Health & Wellbeing Pathway
Reference number: CASE/819129
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
We are seeking to appoint a supplier to deliver coordinated support to the ‘spoke’ locations outlined in the Specification. The successful supplier will be responsible for overseeing a connected network of services, ensuring clear and efficient referral pathways, and linking veterans to appropriate non‑complex clinical and peer‑support interventions. The service will also be expected to integrate effectively with relevant statutory services where the veteran’s presenting needs require onward connection.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
2 902 500.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
85121270
85323000
85300000
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
The supplier will deliver coordinated support to the ‘Spokes’ for both regional and local assistance, including peer support and access to evidence-based interventions for those with less complex needs. Developing local networks and partnerships between statutory services and third sector organisations, this model represents a ‘no wrong door’ approach, meaning veterans can enter the pathway through multiple routes and still receive consistent, high-quality care as close to home as possible. The ‘spokes’ will also promote wellbeing to enable veterans to ‘wait well’ for treatment. Where complex care is required, the provider will ensure a ‘warm’ handover to statutory services.
II.2.5) Award criteria
Quality criterion: Approach to Management of Spokes
/ Weighting: 30%
Quality criterion: Capacity Building
/ Weighting: 25%
Quality criterion: Knowledge and Experience
/ Weighting: 25%
Quality criterion: Climate Emergency
/ Weighting: 5%
Quality criterion: Community Benefits
/ Weighting: 5%
Quality criterion: Fair Work First
/ Weighting: 5%
Quality criterion: Business Continuity And Disaster Recovery (BCDR)
/ Weighting: 5%
Price
/ Weighting:
30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
This contract will be demand-led, with service volumes determined by the number of referrals received throughout the contract term.
A ceiling value has been established to represent the maximum potential expenditure over the full duration of the contract, including any optional extension periods.
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-059223
Section V: Award of contract
Contract No: CASE/819129
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
19/08/2026
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Combat Stress
Tyrwhitt House, Oaklawn Road
Leatherhead
KT22 0BX
UK
Telephone: +44 7767360106
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 2 111 469.00
GBP
V.2.5) Information about subcontracting
The contract is likely to be subcontracted
Value or proportion likely to be subcontracted to third parties
Proportion: 15 %
Short description of the part of the contract to be subcontracted:
Defence Medical Welfare Service (DMWS) -Provision of peer support to all referrals across pathway - 15%
Help for Heroes Provision of clinical treatment for referrals whose needs are ‘high urgency / low severity’- 15%
Section VI: Complementary information
VI.3) Additional information
0 Unacceptable Nil or inadequate response. Fails to demonstrate an ability to meet the requirement.
1 Poor Response is partially relevant but generally poor. The response addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.
2 Acceptable Response is relevant and acceptable. The response addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.
3 Good Response is relevant and good. The response is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.
4 Excellent Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates a thorough understanding of the requirement and provides details of how the requirement will be met in full.
Tenderers are asked to confirm that they will pay staff that are involved in the delivery of services under the contract, at least the real Living Wage.
Bidders must complete the SPD (Scotland) to demonstrate adherence to the Exclusion and Selection Criteria for this procurement.
If there are named subcontractors/technicians upon which the bidder will rely to meet the selection criteria, these named parties must
complete and reattach the SPD Supplier Response Form attached to SPD.
4C4 SPD If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain.
4C7 SPD Bidders will be required to provide evidence that their organisation has taken steps to build their awareness of the climate change emergency and how they will respond.
The buyer is using PCS-Tender to conduct this ITT exercise.
The Project code is 31233 and the ITT code is 62895. For more information see:
http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
The buyer is using PCS-Tender to conduct this ITT exercise.
The Project code is 31233. For more information see:
http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 31233. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
(SC Ref:840592)
VI.4) Procedures for review
VI.4.1) Review body
Edinburgh Sheriff Court and Justice of the Peace Court
27 Chambers Street
Edinburgh
EH1 1LB
UK
VI.5) Date of dispatch of this notice
07/10/2026