Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
London Borough of Waltham Forest
PPJN-6757-NZZZ
Waltham Forest Town Hall, Forest Road
Walthamstow
E174JF
UK
Contact person: Gemma Edwards
E-mail: gemma.edwards@walthamforest.gov.uk
NUTS: UKI53
Internet address(es)
Main address: www.walthamforest.gov.uk
Address of the buyer profile: www.walthamforest.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Managed Services for Temporary Agency Resources
Reference number: DN828917
II.1.2) Main CPV code
79600000
II.1.3) Type of contract
Services
II.1.4) Short description
MSTAR4 (Managed Services for Temporary Agency
Resources) framework agreement via the London Collaboration
agreement, established by the Eastern Shires Purchasing
Organisation (ESPO).
The new contract will commence on 1 December 2026 for an
initial two-year term, with the option to extend for two further
periods of two years each (6 years in total).
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
108 000 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI53
II.2.4) Description of the procurement
Direct Award via MSTAR4 (Managed Services for Temporary Agency Resources) framework agreement via the London Collaboration agreement, established by the Eastern Shires Purchasing Organisation (ESPO).
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Direct award via MSTAR4 (Managed Services for Temporary Agency
Resources) framework agreement via the London Collaboration
agreement, established by the Eastern Shires Purchasing
Organisation (ESPO).
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
Lot No: 1
Contract No: 1
Title: Managed Services for Temporary Agency Resources
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
07/10/2026
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Matrix SCM Limited
02227962
2nd Floor Partis House, Knowlhill
Milton Keynes
MK5 8HJ
UK
NUTS: UK
Internet address(es)
URL: https://teammatrix.com/contact-us/
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 108 000 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
London Borough of Waltham Forest
Town Hall, Walthamstow
London
E174JF
UK
Internet address(es)
URL: www.walthamforest.gov.uk
VI.5) Date of dispatch of this notice
07/10/2026