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Cymraeg

UK6

Conversational Search - Agentic A.I.

  • First published: 15 October 2026
  • Last modified: 15 October 2026
  • Version: N/A

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-078765
Published by:
London South Bank University
Authority ID:
AA24925
Publication date:
15 October 2026
Deadline date:
-
Notice type:
UK6
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Explore AI technology to improve our service to students and to allow them to self serve out of hours using Agentic A.I. This will be professional services and the use of Tokens. One year contract value is $67284.00 (excl VAT)

Full notice text

Scope

Procurement reference

NT2007

Procurement description

Explore AI technology to improve our service to students and to allow them to self serve out of hours using Agentic A.I.

This will be professional services and the use of Tokens. One year contract value is $67284.00 (excl VAT)

Contracting authority

LONDON SOUTH BANK UNIVERSITY

Identification register:

  • GB-COH
  • GB-PPON

Address 1: 103 Borough Road

Town/City: London

Postcode: SE1 0AA

Country: United Kingdom

Website: https://www.lsbu.ac.uk/

Companies House: 00986761

NUTS code: UKI44

Email: procurement@lsbu.ac.uk

Organisation type: Public authority - sub-central government

Supplier

Intercom R&D Unlimited Company

Identification register:

  • GB-PPON

Address 1: 124-127 St. Stephen's Green

Town/City: Dublin 2

Postcode: D02 C628

Country: Ireland

Public Procurement Organisation Number: PNWW-6827-XDXY

NUTS code: IE

Email: rob.king@hq.intercom.com

Type:

  • Large

Procedure

Procedure type

Below threshold - without competition

Contract

Conversational Search - Agentic A.I.

ID: 1

Status: Pending

Related lots

1

Date the contract will be signed (estimated)

14 October 2026, 23:59PM

Value

67284.00 USD Excluding VAT

80740.80 USD Including VAT

Main category

Services

CPV classifications

  • 72200000 - Software programming and consultancy services

Delivery regions

  • UK - United Kingdom

Is the total value above threshold?

Below threshold

Contract dates (estimated)

14 October 2026, 00:00AM to 18 August 2027, 23:59PM

Suppliers

  • GB-PPON-PNWW-6827-XDXY

Coding

Commodity categories

ID Title Parent category
72200000 Software programming and consultancy services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.
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