Prior information notice
This notice is for prior information only
Section I: Contracting
authority
I.1) Name and addresses
Scottish Prison Service
One Lochside, 1 Lochside Avenue
Edinburgh
EH12 9DJ
UK
Telephone: +44 1313303790
E-mail: christine.hutchison@prisons.gov.scot
NUTS: UKM75
Internet address(es)
Main address: http://www.sps.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00384
I.1) Name and addresses
Scottish Government
4 Atlantic Quay, 70 York Street
Glasgow
G2 8EA
UK
E-mail: Callum.Casebow@gov.scot
NUTS: UKM
Internet address(es)
Main address: http://www.scotland.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10482
I.1) Name and addresses
Crown Office and Procurator Fiscal Service
Crown Office, 25 Chambers Street
Edinburgh
EH1 1LA
UK
E-mail: Carla.Meechan@copfs.gov.uk
Fax: +44 8445614069
NUTS: UKM75
Internet address(es)
Main address: http://www.copfs.gov.uk/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00292
I.1) Name and addresses
Scottish Courts and Tribunals Service
Saughton House, Broomhouse Drive
Edinburgh
EH11 3XD
UK
Telephone: +44 1314443300
E-mail: procurement@scotcourts.gov.uk
NUTS: UKM
Internet address(es)
Main address: http://www.scotcourtstribunals.gov.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00396
I.2) Joint procurement
The contract involves joint procurement
I.3) Communication
Additional information can be obtained from the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/esop/pts-host/public/pts/web/login.html
I.4) Type of the contracting authority
National or federal agency/office
I.5) Main activity
Public order and safety
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
SPS-02366 Employee Assistance Programme (EAP) and Welfare Services to Scottish Central Government
Reference number: SPS-02366
II.1.2) Main CPV code
85312400
II.1.3) Type of contract
Services
II.1.4) Short description
SPS is leading a collaborative procurement on behalf of approximately 40 Scottish public sector organisations (Collaborative Partners), representing a combined workforce of approximately 34,000 employees, to secure the provision of an Employee Assistance Programme (EAP).
The Services are intended to support employees by providing access to confidential advice, guidance and supportive interventions to assist with personal and work-related issues that may impact health, wellbeing, attendance or performance.
The required Services include, but are not limited to:
-Telephone counselling and emotional support services;
-Information, advice and signposting services;
-Support and advice for carers;
-Management support services, including consultation and guidance for managers;
-Structured counselling interventions, delivered through face-to-face, telephone and digital channels as appropriate;
-Referral arrangements to specialist support services where required; and
-Trauma support services, including access to a dedicated trauma helpline and specialist post-traumatic incident support for employees affected by actual or potential exposure to traumatic events.
In addition, there is a requirement to provide Welfare Services to a number of the Collaborative Partners. The
Welfare Service shall include crisis intervention, welfare support services (including home visits where appropriate), advocacy services, and support in facilitating meetings on behalf of individuals where required.
The Welfare Service is intended to provide both direct support to employees experiencing personal, health, wellbeing or workplace difficulties and management information reporting to Human Resources representatives, in accordance with agreed governance arrangements and applicable confidentiality requirements.
The Services are expected to support the health, wellbeing and resilience of employees, whilst providing Collaborative Partners with access to appropriate management information to inform organisational wellbeing initiatives and service evaluation.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85312400
II.2.3) Place of performance
NUTS code:
UKM
Main site or place of performance:
Across Scotland
II.2.4) Description of the procurement
The SPS will commence this procurement process in good faith and with the intention of awarding a framework. Following publication of the Contract Notice, an Invitation to Tender (ITT) including the Single Procurement Document (Scotland) (SPD) will be published by SPS and will be made available to bidders on Public Contract Scotland-Tender (PCS-T). Tender responses will then be evaluated by the SPS in accordance with the ITT
II.3) Estimated date of publication of contract notice:
14/12/2026
Section IV: Procedure
IV.1) Description
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section VI: Complementary information
VI.3) Additional information
The Purchasing Authority is acting on behalf of the following organisations:
The Scottish Prison Service is contracting for itself AND on behalf of other contracting authorities as detailed below
The Scottish Ministers (including Agencies), Scottish Non-Departmental Public Bodies, offices in the Scottish Administration which are not ministerial offices, cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998, the Scotland Office, the Scottish Parliamentary Corporate Body, special health boards, Forestry Commission, Scottish Futures Trust, Student Loans Company Ltd, the Commissioners of Northern Lighthouses, Business Stream Ltd, any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the above, bodies financed wholly or mainly by one or more of the above, bodies subject to management supervision by one or more of the above and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the above.
NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=841127.
(SC Ref:841127)
VI.5) Date of dispatch of this notice
14/10/2026