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Contract Award Notice

ServiceNow Software Licences

  • First published: 18 October 2026
  • Last modified: 18 October 2026
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-032d53
Published by:
London Borough of Barnet
Authority ID:
AA21028
Publication date:
18 October 2026
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Call-off contract for the ServiceNow Software Licences to the London Borough of Barnet. The licences are supplied by Phoenix Software Ltd under Crown Commercial Service framework RM6098, Technology Products and Associated Services, Lot 3 Software.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

London Borough of Barnet

2 Bristol Avenue

London

NW9 4EW

UK

Telephone: +44 83592000

E-mail: scrprogramme@barnet.gov.uk

NUTS: UKI71

Internet address(es)

Main address: https://www.delta-esourcing.com

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

ServiceNow Software Licences

Reference number: 1060825749

II.1.2) Main CPV code

72300000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Call-off contract for the ServiceNow Software Licences to the London Borough of Barnet. The licences are supplied by Phoenix Software Ltd under Crown Commercial Service framework RM6098, Technology Products and Associated Services, Lot 3 Software.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 63 944.60  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

Provision of ServiceNow software licences and associated licence management services for the London Borough of Barnet under the Crown Commercial Service RM6098 Framework, Lot 3 Software.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-007574

Section V: Award of contract

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

23/09/2026

V.2.2) Information about tenders

Number of tenders received: 1

Number of tenders received from SMEs: 0

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Phoenix Software Ltd

02548628

Blenheim House, York Road

Pocklington

YO42 1NS

UK

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 63 944.60  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

GO Reference: GO-20261016-PRO-39209391

VI.4) Procedures for review

VI.4.1) Review body

HB Public Law

3 Harrow, London Borough of Harrow, Forward Drive, Harrow

London

HA3 8FL

UK

VI.5) Date of dispatch of this notice

16/10/2026

Coding

Commodity categories

ID Title Parent category
72300000 Data services IT services: consulting, software development, Internet and support

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
scrprogramme@barnet.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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