Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Coventry City Council
Council House, Earl Street
Coventry
UK
E-mail: ProcurementContracts@coventry.gov.uk
NUTS: UKG33
Internet address(es)
Main address: https://www.coventry.gov.uk
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
COV - Integrated Adult Lifestyle Service (2027)
Reference number: COV - 25916
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
This contract is for the provision of an Integrated Adult Lifestyle Service, supporting individuals through an evidence-based behaviour change model using a single health coach approach with a focus on person centred holistic support, enabling individuals to improve one or more health outcomes as part of a single intervention. The holistic support using behaviour change techniques through one to one and group sessions is delivered via a combination of face to face, telephone/video support and self-directed digital support through website/app, focused on the following:
• Weight management (poor diet)
• Stop Smoking and smoking harm reduction (including pharmacotherapy provision)
• Physical inactivity
• Excess alcohol consumption
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
16 285 468.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG33
II.2.4) Description of the procurement
Coventry City Council's existing Integrated Adult Lifestyle Service contract expires 31 March 2027 and the new contract will commence on 1 April 2027.
As per section II.1.4, this contract is for the provision of an Integrated Adult Lifestyle Service, supporting individuals through an evidence-based behaviour change model using a single health coach approach with a focus on person centred holistic support, enabling individuals to improve one or more health outcomes as part of a single intervention.
This notice is an intention to award a contract under Regulation 11 - Competitive Process of The Health Care Services (Provider Selection Regime) Regulations 2023.
The approximate lifetime value of the contract is £16,285,468 (excluding VAT) including any permitted contract extensions.
This is an existing service commissioned by Coventry City Council and the incumbent provider has won the new contract. The services associated with the new contract shall be provided between the contract start and end date.
II.2.5) Award criteria
Quality criterion: Quality and Innovation
/ Weighting: 40
Quality criterion: Integration, collaboration and service sustainability
/ Weighting: 20
Quality criterion: Improving access, reducing health inequalities & facilitating choice
/ Weighting: 15
Quality criterion: Social Value
/ Weighting: 5
Cost criterion: Net Price
/ Weighting: 20
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of the contract will be for the period of five years from commencement, but may be extended, by mutual agreement by two increments of two years. The contract will be subject to review in during the initial term and the results of those reviews will inform the Council's decision as to whether any extension period will be offered.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2026/S 000-054479
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
20/10/2026
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
ICE CREATES LIMITED
03881965
Birkenhead
UK
NUTS: UKD7
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 16 285 468.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoid of doubt, the provisions of the Public Contract Regulations 2015 and Procurement Act 2023 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to Coventry City Council via email address ProcurementContracts@coventry.gov.uk by 30th October 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the competitive process of the PSR.
Coventry City Council has awarded this contract on the most economically advantageous tender to the top scoring Provider against the named 'Key Criteria' in the tender documentation (section II.2.5 Award Criteria of this notice).
No conflicts of interests were identified of the individuals involved in the decisions associated with this contract award.
Achieving positive health outcomes, engaging residents in behaviour change, and ensuring the long-term effectiveness of interventions using evidence-based and innovative approaches are key factors in improving health and wellbeing outcomes and reducing health inequalities and therefore a higher weighting was attributed to the "Quality and Innovation" key criteria.
VI.4) Procedures for review
VI.4.1) Review body
Coventry City Council
Coventry
UK
VI.5) Date of dispatch of this notice
20/10/2026