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Cymraeg

UK4

Provision of Digital Customer Engagement Platform

  • First published: 22 October 2026
  • Last modified: 22 October 2026
  • Version: 1

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-078e15
Published by:
Codi Group Ltd
Authority ID:
AA0512
Publication date:
22 October 2026
Deadline date:
25 November 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Group intends to establish a contract for the procurement of a digital customer engagement platform. Codi have recently launched the new, innovative customer influence framework which resets how customers influence our business. The online platform is one of the strands of this influence framework and will be used as a creative way of working with customers to influence the business through a range of online methodologies.

Full notice text

Scope

Procurement reference

PROC0330

Procurement description

The Group intends to establish a contract for the procurement of a digital customer engagement platform. Codi have recently launched the new, innovative customer influence framework which resets how customers influence our business. The online platform is one of the strands of this influence framework and will be used as a creative way of working with customers to influence the business through a range of online methodologies.

Main category

Services

Delivery regions

  • UKL22 - Cardiff and Vale of Glamorgan
  • UKL21 - Monmouthshire and Newport
  • UKL18 - Swansea

Total value (estimated, excluding VAT)

200000.00 GBP to 200000.00GBP

Contract dates (estimated)

04 January 2027, 00:00AM to 22 December 2028, 23:59PM

Extension end date (if all the extensions are used): 22 December 2030

Contracting authority

Codi Group Ltd

Identification register:

  • GB-PPON

Address 1: Exchange House

Town/City: Swansea

Postcode: SA7 9EQ

Country: United Kingdom

Website: http://https://codigroup.co.uk/

Public Procurement Organisation Number: PTMT-3489-PNZZ

Contact name: Tom Cadwallader

Email: procurement.helpdesk@codigroup.co.uk

Organisation type: Public undertaking

Devolved regulations that apply: Wales

Procedure

Procedure type

Below threshold - open competition

Is the total value above threshold?

Below threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 48000000 - Software package and information systems
  • 72000000 - IT services: consulting, software development, Internet and support

Delivery regions

  • UKL22 - Cardiff and Vale of Glamorgan
  • UKL21 - Monmouthshire and Newport
  • UKL18 - Swansea

Lot value (estimated)

200000.00 GBP Excluding VAT

240000.00 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

04 January 2027, 00:00AM

Contract end date (estimated)

22 December 2028, 23:59PM

Extension end date (estimated)

22 December 2030, 23:59PM

Can the contract be extended?

Yes

Description of extensions

two twelve month options

Participation

Conditions of participation

Included in ITT documents

Award criteria

Weighting description

Quality and Cost

Type: quality

Name

Quality

Description

60%

Type: cost

Name

Price

Description

40%

Submission

Tender submission deadline

25 November 2026, 14:00PM

Enquiry deadline

20 November 2026, 14:00PM

Submission address and any special instructions

https://etenderwales.ukp.app.jaggaer.com

May tenders be submitted electronically?

Yes

Coding

Commodity categories

ID Title Parent category
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details
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