Social and other specific services – public contracts
Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS Greater Glasgow and Clyde
Procurement Department, Glasgow Royal Infirmary, 84 Castle Street
Glasgow
G4 0SF
UK
Contact person: Claire Quinn
Telephone: +44 1412015388
E-mail: Claire.Quinn5@nhs.scot
NUTS: UKM82
Internet address(es)
Main address: http://www.nhsggc.scot/about-us/procurement/
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10722
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Royal Hospital for Children Money and Debt Advice Service
Reference number: GGC1111
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
The service will operate from the RHC and target families whose child is in hospital or who are regularly attending outpatients at the RHC or are unable to access community services due to their child’s diagnosis/condition/caring responsibilities or inpatient stay, and as such deliver to families within NHSGGC and throughout Scotland. It will aim to support families experiencing financial issues to maximise income, reduce household expenditure and debt alleviate money worries.
II.1.5) Estimated total value
Value excluding VAT:
250 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKM82
II.2.4) Description of the procurement
The service will operate from the RHC and target families whose child is in hospital or who are regularly attending outpatients at the RHC or are unable to access community services due to their child’s diagnosis/condition/caring responsibilities or inpatient stay, and as such deliver to families within NHSGGC and throughout Scotland. It will aim to support families experiencing financial issues to maximise income, reduce household expenditure and debt alleviate money worries.
The service is co-located with the Family Support and Information Service (FSIS) within the RHC and the relationship between the two services is crucial both in the referral of vulnerable families from the FSIS to the Money Advice Service but also from the service to FSIS.
Access to, and promotion of, the service will be facilitated by the successful bidder, together with Health Improvement Teams to Acute Health Services. Consideration on how best to target groups who are most vulnerable is required, in discussion with NHSGGC.
The Service onward refers to relevant partner organisations and wider voluntary sector organisations that work with NHSGGC to support families.
II.2.6) Estimated value
Value excluding VAT:
250 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Contract duration is for 12 months with the option to extend for 4 x 12 month periods
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
23/11/2026
Local time: 13:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.2) Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
SPD Question 4B.4
With reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio):
Current Ratio (Liquidity Ratio)
(Total current assets divided by total current liabilities)
The acceptable range for this financial ratio is:
>0.99
Tenderers should be able to provide 2 years financial accounts when requested by NHSGGC
SPD Question 4B.4
With reference to SPD question 4B.4, tenderers are required to state the value for the following financial ratio):
Net Profit Margin
(Net profits divided by revenue x 100)
The acceptable range for this financial ratio is
0 or higher
Tenderers should be able to provide 2 years financial accounts when requested by NHSGGC Please note: Organisations with Charitable Status are not required to provide a response to this question
SPD Question 4B.5.1b
With reference to SPD question 4B.5.1b Tenderers must hold and evidence Employer's (Compulsory) Liability Insurance = GBP5m for any one incident of series or related incidents in any one year. If tenderers do not currently have this level of insurance, they must agree to put it in place prior to contract commencement
SPD Question 4B.5c
With reference to SPD question 4B.5c Tenderers must hold and evidence Public Liability Insurance = GBP5m for any one incident of series or related
incidents in any one year. If tenderers do not currently have this level of insurance, they must agree to put it in place prior to contract commencement
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 33009. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
Community benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
A summary of the expected community benefits has been provided as follows:
Potential framework participants are required to summarise any proposed community benefits that will be developed and delivered as part of this contract if successful or, alternatively, potential framework participants confirm that they will engage with the NHS Scotland’s Community Benefits Gateway (CBG). This gateway, developed through requests from suppliers seeking opportunities to support the delivery of community benefits within the contracting region, provides information on community benefit opportunities. The CBG is a free and easy to use online service that connects NHS Scotland suppliers with third sector community organisations within Scotland and will be used for tracking and reporting and is an approved compliant route to the realisation of community benefits. For further information please visit NHSS Community Benefit Gateway
(SC Ref:846421)
VI.4) Procedures for review
VI.4.1) Review body
Glasgow Sheriff Court
1 Carlton Place
Glasgow
G5 9DA
UK
Internet address(es)
URL: https://www.scotcourts.gov.uk/
VI.5) Date of dispatch of this notice
23/10/2026