II.2.3) Place of performance
NUTS code:
UKI51
II.2.4) Description of the procurement
The Royal Borough of Greenwich is seeking a strategic change partner to continue to build out its Digital Health and Care Technology programme.
The service is delivering digital technologies into health and care teams, to support Greenwich residents to lead healthier, safer and more empowered lives - which is aligned to our coproduced resident outcome framework. The outcomes on this framework are:
• Emotional wellbeing
• Safety
• Physical wellbeing
• Activities of daily living
• Living independently at home
• Choice and control
The residents already use technology in many parts of their lives and expect us to use technology to offer better services. We want to use modern technology to improve the independence, health and quality of life of our residents. By integrating technology and data into our health and care services, we aim to:
• help people monitor and manage health conditions
• help people with everyday living activities
• help people feel safe and supported in their own homes
• use insights to provide earlier interventions for people and groups
We are seeking an aspirational and forward thinking partner who will work closely with us to improve residents' lives, and increase personalisation, dignity and independence, while helping us better manage the cost of health and care.
The contractor must have the following expertise.
- A multi-disciplinary team with evidenced expertise in the health and care sector inc. delivery of large health and care technology change programmes
- Ability to take complex and contextual metrics and activity around health and social care and turn these into credible and accountable benefits and impact methodologies
- A robust, appropriate and contextual delivery plan to support strategic change in the programme
- A phasing plan to skill share and build your expertise and delivery into Greenwich partners so that we can create a sustainable model
- To be jointly responsible for delivery of key pathways and initiatives in the DHACT programme
- Joint ownership of strategic vision for the programme and service
To achieve the outcomes, the strategic change partner must;
- Conduct and support engagement with Greenwich residents, staff and partners to understand, map and document new and to be processes and pathways
- Build coproduction and codesign into your delivery with us
- Research and synthesise best practice nationally in the work Greenwich aspires to deliver
- Plan, create and implement training and resources as required to support new and existing pathways to maximise the best outcomes for residents in Greenwich
- Manage, maintain and develop our benefits methodology, including report architecture, development and support with information governance and data access
- Creation and management of a development and implementation plan for agreed work, including a robust transition and exit strategy in the context of Greenwich's ambition to become sustainable in delivery and management in a mature programme
- Build close relationships with key stakeholders and programme leads, including managing and maintaining regular programme check in and development sessions (virtually and face to face)
- Have a clear and agreed way to track the progress and impact of your delivery
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
The authority has the option to extend the contract by up to 24 months in totality in increments of 12 month periods.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No