Concession notice
Section I: Contracting
authority/entity
I.1) Name and addresses
London Luton Airport Operations Limited
Percival House, Percival Way
Luton
LU2 9NU
UK
Telephone: +44 1582405100
E-mail: Procurement.Team@ltn.aero
Fax: +44 1582405100
NUTS: UK
Internet address(es)
Main address: https://www.london-luton.co.uk/corporate
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://london-luton.ukp.app.jaggaer.com/
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://london-luton.ukp.app.jaggaer.com/
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Other: Airport operator
I.5) Main activity
Other: Airport-related activities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
L26036-T-JW Foreign Exchange Tender
II.1.2) Main CPV code
66180000
II.1.3) Type of contract
Services
II.1.4) Short description
London Luton Airport Operations Limited (“LLA”) is voluntarily advertising this opportunity through Find a Tender solely to enhance the profile and visibility of the opportunity. LLA does not consider to be subject to the Procurement Act 2023 and publication of this notice does not constitute an acceptance that the Procurement Act 2023 applies to LLA or to this procurement.
London Luton Airport (LLA) is seeking to appoint a Foreign Exchange (FX) concession partner to deliver an innovative and customer-focused FX service. Bidders must demonstrate their ability to provide high-quality service, operational excellence, value for money, and an enhanced passenger experience for approximately 19 million passengers per annum.
The concession will have a maximum term of five (5) years. Bidders may submit their proposal on the basis of a three (3), four (4) or five (5) year contractual term, in accordance with the break and notice provisions set out in the procurement documents. Please note that the duration stated further below in this notice represents the maximum contract term available for bidders to select. The anticipated commencement date is February 2027.
This is a two-stage procurement process. Applicants successfully completing the Pre-Qualification Questionnaire (PQQ) stage will be invited to participate in the Request for Bid (RFB) stage. The procurement documents are available via the Jaggaer eProcurement portal.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
London Luton Airport
II.2.4) Description of the procurement
This is included within the procurement documents.
II.2.7) Duration of the contract, framework agreement, dynamic purchasing system or concession
Start:
01/02/2027
End:
31/01/2032
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
27/10/2026
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.2) Information about electronic workflows
Electronic payment will be used
VI.3) Additional information
Applications are welcomed from individual organisations or consortia, including those from the public, private and voluntary/community sector. All entities with the capability and commitment to deliver high quality services are encouraged to apply.
To access this or any other LLA open tenders, please visit the LLA e-Tendering Portal below where you can view the necessary procurement documents and express your interest.
https://london-luton.ukp.app.jaggaer.com/
All tender opportunities can be found under the 'Open to All' or 'My ITT' tab in the sourcing area on the portal. If this is your first time using this portal, you will need to register in order to Express Interest. Click on the ‘Register here’ button in order start the process, if you are already registered on the LLA e-Tendering portal simply enter your details and login as usual.
During registration, simply complete the information required, please note you must express an interest through this portal in order to be attached to the tender project.
After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Intend To Respond or Decline To Respond, click the appropriate button.
Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have expressed an interest and intend to respond, you will be able to submit a response and use the messages tab to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender.
VI.4) Procedures for review
VI.4.1) Review body
Not applicable
Not applicable
UK
VI.4.2) Body responsible for mediation procedures
Not applicable
Not applicable
UK
VI.4.4) Service from which information about the review procedure may be obtained
Not applicable
Not applicable
UK
VI.5) Date of dispatch of this notice
23/10/2026