Engagement process description
Requirement Overview
Hafod is considering the introduction of an enhanced employee healthcare benefit which may include one or more of the following services:
• Access to private GP services.
• Diagnostic consultations, scans and tests.
• Access to treatment and day-case procedures where appropriate.
• Physiotherapy services.
• Mental health and wellbeing support.
• Employee assistance programmes.
• Health and wellbeing resources, webinars and toolkits.
• Digital platforms or mobile applications to support employee engagement and access to services.
• Healthcare cash plan benefits covering routine health costs, such as dental, optical and other eligible treatments.
The solution should support Hafod's objectives of:
• Improving employee wellbeing.
• Supporting attendance and reducing sickness absence.
• Enhancing employee engagement and retention.
• Providing accessible healthcare and wellbeing support for colleagues.
• Delivering value for money.
Market Engagement
Hafod invites interested suppliers to:
• Provide details of relevant healthcare and wellbeing solutions available within the market.
• Share case studies of similar arrangements delivered for housing associations, charities, public sector organisations or other large employers.
• Outline pricing structures and commercial models.
• Identify any implementation considerations, onboarding requirements or minimum participation levels.
• Highlight innovations or alternative approaches which may deliver Hafod's objectives.
Estimated Scope
The service may cover a significant proportion of Hafod colleagues across a range of operational and office-based roles. Final participant numbers and scope will be confirmed as part of any future procurement process.
Important Information
This notice is issued solely for preliminary market engagement purposes and does not constitute a call for competition or a commitment by Hafod Housing Association to commence a procurement process.
Any future procurement opportunity will be advertised separately and conducted in accordance with applicable procurement legislation and Hafod's internal governance requirements.
Supplier Responses
Interested suppliers are invited to submit expressions of interest and supporting information to:
procurement@hafod.org.uk
Responses should be submitted no later than 10th November 2026.
Hafod may engage further with some or all respondents to better understand the market and available service offerings. Selection for any follow-up engagement will be at Hafod's discretion and participation in market engagement will not confer any advantage in any future procurement process.