Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.
Give Feedback
Cymraeg

UK4

Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire

  • First published: 29 October 2026
  • Last modified: 29 October 2026
  • Version: 1

  •  

    This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-064c6c
Published by:
Pembrokeshire County Council
Authority ID:
AA0255
Publication date:
29 October 2026
Deadline date:
04 December 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Contract Notice - Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire.

The contract includes a potential additional services budget of £100,000 per annum. This has been included within the value contained within this notice however may not be taken up.

Full notice text

Scope

Procurement reference

PROC/2627/075

Procurement description

Contract Notice - Specialist Advice, Debt and Income Maximisation Service throughout Pembrokeshire.

The contract includes a potential additional services budget of £100,000 per annum. This has been included within the value contained within this notice however may not be taken up.

Main category

Services

Delivery regions

  • UKL - Wales

Total value (estimated, excluding VAT)

1526400.00 GBP to 1526400.00GBP

Contract dates (estimated)

01 May 2027, 00:00AM to 30 April 2029, 23:59PM

Extension end date (if all the extensions are used): 30 April 2031

Contracting authority

Pembrokeshire County Council

Identification register:

  • GB-PPON

Address 1: County Hall

Town/City: Pembrokeshire

Postcode: SA61 1TP

Country: United Kingdom

Public Procurement Organisation Number: PYMR-6838-HZQY

Email: roxanne.kehoe@pembrokeshire.gov.uk

Organisation type: Public authority - sub-central government

Devolved regulations that apply: Wales

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85000000 - Health and social work services
  • 75310000 - Benefit services
  • 75200000 - Provision of services to the community

Delivery regions

  • UKL - Wales

Lot value (estimated)

1526400.00 GBP Excluding VAT

1831680.00 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 May 2027, 00:00AM

Contract end date (estimated)

30 April 2029, 23:59PM

Extension end date (estimated)

30 April 2031, 23:59PM

Can the contract be extended?

Yes

Description of extensions

Service Package 1 will be for a two year period with an option to exend for a further period of two years.

Service Package 2 will be for a one year period with an option to extend for a further period of 3 years.

Participation

Conditions

Economic

Conditions of participation

Registered with the Financial Conduct Authority (FCA)

Possess the Advice Quality Standard (AQS) accreditation or equivalent.

Conditions

Economic

Conditions of participation

Registered with the Financial Conduct Authority (FCA)

Possess the Advice Quality Standard (AQS) accreditation or equivalent

Award criteria

Type: price

Name

Price - Hourly Rate

Description

Price - Hourly Rate

Weighting: 30.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q1

Description

Service Package 1 - General Advice, Debt and Income Maximisation

Weighting: 10.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q2

Description

Service Package 2 - Targeted Support for Children, Young People and Families

Weighting: 10.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q3

Description

Achieving Financial Outcomes for Residents

Weighting: 10.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q4

Description

Accessibility and Inclusion

Weighting: 8.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q5

Description

Partnership Working and Community Integration

Weighting: 8.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q6

Description

Contract Management and Governance

Weighting: 8.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q7

Description

Workforce Model

Weighting: 8.00

Weighting type: percentageExact

Type: quality

Name

Quality - Q8

Description

Mobilisation

Weighting: 8.00

Weighting type: percentageExact

Contract terms and risks

Payment terms

As per tender documentation

Description of risks to contract performance

The Council recognises a number of potential risks that may affect delivery including:

Fluctuations in demand

Changes to funding availability

Recruitment and retention of suitably qualified staff

Legislative or Welfare Reform

Increasing complexity of client need

Submission

Tender submission deadline

04 December 2026, 00:00AM

Enquiry deadline

01 December 2026, 00:00AM

Date of award of contract

15 January 2027, 23:59PM

Submission address and any special instructions

All tenders must be submitted in accordance with the instructions on etenderwales Bravo Solutions: https://etenderwales.ukp.app.jaggaer.com/home.html.You must have a profile and be logged into the system in order to access the tender.The tender reference code is: itt_127266

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 November 2030, 23:59PM

Languages that may be used for submission

  • English
  • Welsh

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
75310000 Benefit services Compulsory social security services
85000000 Health and social work services Other Services
75200000 Provision of services to the community Administration, defence and social security services

Delivery locations

ID Description
100 UK - All

Document family

Notice details
Publication date:
10 February 2026
Deadline date:
06 March 2026 23:59
Notice type:
UK2
Version:
1
Authority name:
Pembrokeshire County Council
Publication date:
29 October 2026
Deadline date:
04 December 2026 00:00
Notice type:
UK4
Version:
1
Authority name:
Pembrokeshire County Council

About the buyer

Main contact:
n/a
Admin contact:
n/a
Technical contact:
n/a
Other contact:
n/a

Further information

Date Details
Follow Sell2Wales
Email icon
Sell2Wales Helpline
0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.

Give feedback about this page
All content is available under the Open Government License, except where otherwise stated.