Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Bristol City Council
City Hall, College Green
Bristol
BS15TR
UK
Contact person: Charlotte Smart
E-mail: charlotte.smart@bristol.gov.uk
NUTS: UKK11
Internet address(es)
Main address: https://www.bristol.gov.uk/
I.4) Type of the contracting authority
Regional or local agency/office
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Help When You Need It Mental Health & Carers
Reference number: DN814187
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
This is a community support service, offering floating support to adults with mental health conditions in the community and their carers, with the intention of maximising independence and resilience in key outcome areas.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
4 200 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKK11
II.2.4) Description of the procurement
The procurement route to market for this project was a Mini Competition from an internal Framework: Adult Social Care Providers Single Framework, Lot 5 Community Support and Day Opportunities.
II.2.5) Award criteria
Quality criterion: Quality
/ Weighting: 60
Price
/ Weighting:
40
II.2.11) Information about options
Options:
Yes
Description of options:
The initial term of the contract is for 3 years with a total value of £4,200,000.
There are two 12 month optional extensions with a value of £1,400,000 each.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Mini Competition from an internal Framework - no prior notice required
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
01/10/2026
V.2.2) Information about tenders
Number of tenders received: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
SecondStep
Bristol
UK
NUTS: UKK11
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 4 200 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.5) Date of dispatch of this notice
29/10/2026