Skip to main content

We've saved some files called cookies on your device. These cookies are:

  • essential for the site to work
  • to help improve our website by collecting and reporting information on how you use it

We would also like to save some cookies to help tailor communications.

BETA
You're viewing an updated version of this service - your feedback will help us to improve it.

Contract Award Notice

Victims Gateway to support all victims of crime across Staffordshire (individuals and businesses).

  • First published: 16 September 2015
  • Last modified: 16 September 2015
  • Version: N/A
  •  

  • This file may not be fully accessible.

  •  

Information icon

The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
The Office of the Police and Crime Commissioner Staffordshire
Authority ID:
AA25763
Publication date:
16 September 2015
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Staffordshire Police and Crime Commissioner is procuring a Gateway to support all victims of crime across Staffordshire (individuals and businesses), paying particular attention to vulnerable victims (such as those affected by serious crime, those persistently targeted or intimidated victims, those under 18 years, those with a mental or physical disability, those having significant impairment of intelligence or social functioning). The service will be available to those choosing to report the crime to the police and to those choosing not to report the crime to the police. The gateway will provide a single point of contact for all victims, assess victims needs and provide tailored guidance and support to help victims to cope and recover from the harm caused by criminal behaviour. The method of support and contact will be prompt and flexible, according to the preference of the victim. As part of the support offer, where necessary, the gateway will also provide information on, facilitate access to and monitor delivery of Restorative Justice Services as well as assisting with Victim Impact Statements. Where the Gateway is unable to meet all the needs of the victim directly, it will facilitate a smooth transition of the victim to the relevant specialist support service so that they receive all necessary support in a seamless manner. The successful service provider will place victims at the heart of the assessment and support provided, demonstrate a comprehensive knowledge of the needs of victims of crime and local specialist services, display relevant experience and be willing to work with relevant partners and specialist services as an integral part of a support system for victims (limiting the number of case referrals). The service provider will also operate in line with the Victims Code and be able to evidence the outcomes of their service delivery. Recognising that witnesses are also impacted by crime, the support element of the service will be extended to witnesses.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


Staffordshire PoliceN/A

Procurement Team — Block 8, Staffordshire Police H

Stafford

ST18 0YY

UK

Adrian Griffith

+44 1785232472

tenders@staffordshire.pnn.police.uk




https://uk.eu-supply.com/ctm/Supplier/CompanyInformation/Index/31727

https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=10292&B=BLUELIGHT

I.2)

Type of contracting Authority and Main Activity or Activities

Unchecked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Checked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
Unchecked box
No

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Victims Gateway to support all victims of crime across Staffordshire (individuals and businesses).

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

27
Yes

II.1.2)

Main site or location of works, place of delivery or performance

Staffordshire.


UKG24

II.1.3)

This notice involves a framework agreement

Unchecked box
Unchecked box

II.1.4)

Short description of the contract or purchase(s)

Staffordshire Police and Crime Commissioner is procuring a Gateway to support all victims of crime across Staffordshire (individuals and businesses), paying particular attention to vulnerable victims (such as those affected by serious crime, those persistently targeted or intimidated victims, those under 18 years, those with a mental or physical disability, those having significant impairment of intelligence or social functioning). The service will be available to those choosing to report the crime to the police and to those choosing not to report the crime to the police. The gateway will provide a single point of contact for all victims, assess victims needs and provide tailored guidance and support to help victims to cope and recover from the harm caused by criminal behaviour. The method of support and contact will be prompt and flexible, according to the preference of the victim. As part of the support offer, where necessary, the gateway will also provide information on, facilitate access to and monitor delivery of Restorative Justice Services as well as assisting with Victim Impact Statements. Where the Gateway is unable to meet all the needs of the victim directly, it will facilitate a smooth transition of the victim to the relevant specialist support service so that they receive all necessary support in a seamless manner. The successful service provider will place victims at the heart of the assessment and support provided, demonstrate a comprehensive knowledge of the needs of victims of crime and local specialist services, display relevant experience and be willing to work with relevant partners and specialist services as an integral part of a support system for victims (limiting the number of case referrals). The service provider will also operate in line with the Victims Code and be able to evidence the outcomes of their service delivery. Recognising that witnesses are also impacted by crime, the support element of the service will be extended to witnesses.

II.1.5)

Common Procurement Vocabulary (CPV)

98110000
98000000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 3 000 000   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

Unchecked box
Checked box
Price 30
Quality 50
Interview 20

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

3010

IV.3.2)

Previous publication(s) concerning the same contract


2015/S 17-027109 24-01-2015

Other previous publications

Section V: Award of contract

1

Victims Gateway

1

V.1)

Date of contract award:

 14-04-2015

V.2)

Numbers of offers received:

3

V.3)

Name and address of economic operator to whom the contract has been awarded


North Staffordshire and Stoke-on-Trent Citizen Advice Bureau

Advice House, Cheapside

Hanley

ST1 1HL

UK




V.4)

Information on value of contract

 3 000 000 GBP 

 2 500 000 GBP 

V.5)

The contract is likely to be subcontracted

No

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures










Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

VI.3.3)

Service from which information about the lodging of appeals may be obtained










VI.4)

Dispatch date of this Notice

 10-09-2015

Coding

Commodity categories

ID Title Parent category
98000000 Other community, social and personal services Other Services
98110000 Services furnished by business, professional and specialist organisations Membership organisation services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
tenders@staffordshire.pnn.police.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

Lines are open 8:30am to 5pm Monday to Friday.

Rydym yn croesawu galwadau'n Gymraeg.

We welcome calls in Welsh.