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Contract Award Notice

Primary Care Support (PCS) Services.

  • First published: 19 September 2015
  • Last modified: 19 September 2015
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
Published by:
National Health Service Commissioning Board
Authority ID:
AA38846
Publication date:
19 September 2015
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Authority has procured a service provider to take responsibility for the delivery of certain support services for primary care contractors and other healthcare commissioners. Some of these services were provided by NHS England across England. Other parts of the UK — Northern Ireland, Wales, Scotland, as well as the Isle of Man, Guernsey and Jersey are within the scope of this procurement also.

The services within the scope of this procurement currently include:

1. Administering payments to primary care contractors, related administration, data quality work and pensions administration;

2. Management of medical records including transfers and related courier and storage arrangements;

3. Probity, assurance and counter fraud activities in respect of primary care services;

4. Management of lists confirming the eligibility of primary care contractors to provide services;

5. Support services for screening activities (including breast screening and cervical cancer screening), for example, call and recall letters and results letters; and

6. other related and/or incidental and/or value-added services (not currently forming part of the service provided).

The service provider takes on delivery of certain services currently provided by NHS England and then will drive through a transformation plan to enhance service quality and value for money, developing an evolving catalogue of services to reflect the Authority's requirements.

The framework agreement is for the potential use/benefit of any of the participating bodies referred to in section VI.3 (Additional Information), and there may be initial requirements and an evolving catalogue for those participating bodies as well.

Full notice text

CONTRACT AWARD NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)


National Health Service Commissioning

Quarry House

Leeds

LS2 7PD

UK

Andrew McLean

+44 1912754205

england.smtinfo@nhs.net


http://www.england.nhs.uk


I.2)

Type of contracting Authority and Main Activity or Activities

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Yes

See VI.2

See VI.2

See VI.2

See VI.2

See VI.2

See VI.2

See VI.2

See VI.2

See VI.2

See VI.2

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

Primary Care Support (PCS) Services.

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

25
Yes

II.1.2)

Main site or location of works, place of delivery or performance

Various locations throughout England and potentially other parts of the UK — Northern Ireland, Wales, Scotland, the Isle of Man, Guernsey and Jersey.


II.1.3)

This notice involves a framework agreement

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II.1.4)

Short description of the contract or purchase(s)

The Authority has procured a service provider to take responsibility for the delivery of certain support services for primary care contractors and other healthcare commissioners. Some of these services were provided by NHS England across England. Other parts of the UK — Northern Ireland, Wales, Scotland, as well as the Isle of Man, Guernsey and Jersey are within the scope of this procurement also.

The services within the scope of this procurement currently include:

1. Administering payments to primary care contractors, related administration, data quality work and pensions administration;

2. Management of medical records including transfers and related courier and storage arrangements;

3. Probity, assurance and counter fraud activities in respect of primary care services;

4. Management of lists confirming the eligibility of primary care contractors to provide services;

5. Support services for screening activities (including breast screening and cervical cancer screening), for example, call and recall letters and results letters; and

6. other related and/or incidental and/or value-added services (not currently forming part of the service provided).

The service provider takes on delivery of certain services currently provided by NHS England and then will drive through a transformation plan to enhance service quality and value for money, developing an evolving catalogue of services to reflect the Authority's requirements.

The framework agreement is for the potential use/benefit of any of the participating bodies referred to in section VI.3 (Additional Information), and there may be initial requirements and an evolving catalogue for those participating bodies as well.

II.1.5)

Common Procurement Vocabulary (CPV)

85100000
48814000
48490000
79212400
48444100
79212100
79000000
48814200
48440000
85160000
75100000
48430000
48443000
72212490
85140000
48444000
48000000
85130000
79600000
72212440
72212443
72212445
85121000
79400000
48180000
85120000
79810000
64100000
79130000
72222300
79200000
72000000
79132000
79800000
72318000
72212450
72510000
48445000
72300000
72212451
72330000
79418000
66520000
72317000
72250000
75130000
79999200
79211200
79999100
66170000
75131100
79500000
72320000
79991000
72321000
48900000
79630000
75112000
79414000
79994000
79995200
79211000
48812000
72316000
72512000
79220000
72319000
64000000
48400000
85300000
72310000
79995100
66172000
79211110
79211120
72322000
48814400
75122000
79990000
72312000

II.1.6)

Contract covered by the government procurement agreement (GPA)

Yes

II.2)

Total final value of the contract(s)

II.2.1)

Total final value of the contract(s)

 1 000 000 000   GBP     

Section IV: Procedure

IV.1)

Type of procedure

IV.1.1)

Type of procedure

IV.2)

Award criteria

IV.2.1)

Award criteria

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Clarity of Commercial Model 20
Quality of Service 20
Legal Review 20

IV.2.2)

An electronic auction has been used

No

IV.3)

Administrative information

IV.3.1)

File reference number attributed by the contracting authority

IV.3.2)

Previous publication(s) concerning the same contract


2014/S 184-324831 25-09-2014


2014/S 220-389139 14-11-2014

Other previous publications

Section V: Award of contract

V.1)

Date of contract award:

 11-08-2015

V.2)

Numbers of offers received:

3

V.3)

Name and address of economic operator to whom the contract has been awarded


Capita Business Services Ltd

71 Victoria Street, Westminster

London

SW1H 0XA

UK


+44 2077991525

http://www.capita.co.uk

V.4)

Information on value of contract

 1 000 000 000 GBP 

V.5)

The contract is likely to be subcontracted

Yes

Short description of the value/proportion of the contract to be subcontracted

Section VI: Complementary Information

VI.1)

Contract related to a project and/or programme financed by community funds?

No



VI.2)

Additional Information

Additional addresses and contact points — Address of the other contracting authority on behalf of which the contracting authority is purchasing (Annex A).

A list of potential participating bodies is set out below together with the relevant websites where further information can be obtained:

— Scottish NHS Bodies

http://www.scotland.gov.uk/Topics/Health/NHS-Workforce/NHS-Boards

— NHS Wales

http://www.wales.nhs.uk/ourservices/directory

— Health and Social care in Northern Ireland

http://www.hscni.net/index.php?link=hospitals

http://www.hscni.net/index.php?link=boards

http://www.hscni.net/index.php?link=agencies

http://www.hscni.net/index.php?link=councils

Other parts of the UK:

— Isle of Man — http://www.gov.im/categories/health-and-wellbeing/

— States of Guernsey — http://www.gov.gg/healthandwellbeing

— States of Jersey — http://www.gov.je/Health/Pages/default.aspx

— Primary care practitioners registered with the following Councils

— General Medical Council — http://www.gmc-uk.org/doctors/register/LRMP.asp

— General Optical Council — https://optical.org/en/utilities/online-registers.cfm

— General Dental Council — http://www.gdc-uk.org/Pages/SearchRegisters.aspx

— General Pharmaceutical Council -https://www.pharmacyregulation.org/

VI.3)

Procedures for appeal

VI.3.1)

Body responsible for appeal procedures


National Health Service Commissioning Board (known as NHS England)

Quarry House

Leeds

LS2 7PD

UK

england.smtinfo@nhs.net

+44 1912754205


Body responsible for mediation procedures










VI.3.2)

Lodging of appeals

The Authority will incorporate a minimum 10 calendar day standstill period at the point information on the award of a contract is communicated to tenderers. Applicants who are unsuccessful shall be informed by the Authority as soon as possible after the decision has been made as to the reasons why the Applicant was unsuccessful. If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2006 (SI 2006 No. 5) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court (England, Wales, and Northern Ireland). Any such action must generally be brought within 30 days. If a declaration of ineffectiveness is sought, any such action must be brought within 30 days where the Authority has communicated the award of the contract and a summary of reasons to tenderers, or otherwise within 6 months of the contract being entered into. Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the Authority to amend any document and may award damages. If the contract has been entered into the Court may, depending on the circumstances, award damages, make a declaration of ineffectiveness, order the Authority to pay a fine, and/or order that the duration of the contract be shortened. The purpose of the standstill period referred to above is to allow the parties to apply to the Courts to set aside the award decision before the contract is entered into.

VI.3.3)

Service from which information about the lodging of appeals may be obtained


National Health Service Commissioning Board (known as NHS England)

Quarry House

Leeds

LS2 7PD

UK

england.smtinfo@nhs.net

+44 1912754205

http://www.england.nhs.uk

VI.4)

Dispatch date of this Notice

 15-09-2015

Coding

Commodity categories

ID Title Parent category
79211000 Accounting services Accounting and auditing services
72212443 Accounting software development services Programming services of application software
48443000 Accounting software package Financial analysis and accounting software package
48444000 Accounting system Financial analysis and accounting software package
79200000 Accounting, auditing and fiscal services Business services: law, marketing, consulting, recruitment, printing and security
72321000 Added-value database services Database services
75100000 Administration services Administration, defence and social security services
75122000 Administrative healthcare services Administrative services of agencies
75112000 Administrative services for business operations General public services
79995100 Archiving services Library management services
48444100 Billing system Accounting system
79400000 Business and management consultancy and related services Business services: law, marketing, consulting, recruitment, printing and security
79000000 Business services: law, marketing, consulting, recruitment, printing and security Other Services
48400000 Business transaction and personal business software package Software package and information systems
79995200 Cataloguing services Library management services
79132000 Certification services Legal documentation and certification services
48814400 Clinical information system Medical information systems
79211200 Compilation of financial statements services Accounting services
72510000 Computer-related management services Computer-related services
72330000 Content or data standardization and classification services Data services
79994000 Contract administration services Miscellaneous business-related services
72212445 Customer Relation Management software development services Programming services of application software
48445000 Customer Relation Management software package Financial analysis and accounting software package
72316000 Data analysis services Data-processing services
72312000 Data entry services Data-processing services
72322000 Data management services Database services
72300000 Data services IT services: consulting, software development, Internet and support
72317000 Data storage services Data-processing services
72319000 Data supply services Data-processing services
72318000 Data transmission services Data-processing services
72320000 Database services Data services
72310000 Data-processing services Data services
85130000 Dental practice and related services Health services
72512000 Document management services Computer-related management services
72212451 Enterprise resource planning software development services Programming services of application software
72212440 Financial analysis and accounting software development services Programming services of application software
48440000 Financial analysis and accounting software package Business transaction and personal business software package
79212100 Financial auditing services Auditing services
66170000 Financial consultancy, financial transaction processing and clearing-house services Banking and investment services
48812000 Financial information systems Information systems
66172000 Financial transaction processing and clearing-house services Financial consultancy, financial transaction processing and clearing-house services
79220000 Fiscal services Accounting, auditing and fiscal services
79212400 Fraud audit services Auditing services
75131100 General personnel services for the government Government services
85100000 Health services Health and social work services
79414000 Human resources management consultancy services Business and management consultancy services
72222300 Information technology services Information systems or technology strategic review and planning services
48430000 Inventory management software package Business transaction and personal business software package
79999200 Invoicing services Scanning and invoicing services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
79130000 Legal documentation and certification services Legal services
48814000 Medical information systems Information systems
85120000 Medical practice and related services Health services
85121000 Medical practice services Medical practice and related services
48180000 Medical software package Industry specific software package
79990000 Miscellaneous business-related services Miscellaneous business and business-related services
85140000 Miscellaneous health services Health services
48900000 Miscellaneous software package and computer systems Software package and information systems
79500000 Office-support services Business services: law, marketing, consulting, recruitment, printing and security
85160000 Optician services Health services
48814200 Patient-administration system Medical information systems
79211110 Payroll management services Accounting services
66520000 Pension services Insurance and pension services
79630000 Personnel services except placement and supply services Recruitment services
64100000 Post and courier services Postal and telecommunications services
64000000 Postal and telecommunications services Other Services
79800000 Printing and related services Business services: law, marketing, consulting, recruitment, printing and security
79810000 Printing services Printing and related services
79418000 Procurement consultancy services Business and management consultancy services
72212490 Procurement software development services Programming services of application software
48490000 Procurement software package Business transaction and personal business software package
79600000 Recruitment services Business services: law, marketing, consulting, recruitment, printing and security
79211120 Sales and purchases recording services Accounting services
79999100 Scanning services Scanning and invoicing services
85300000 Social work and related services Health and social work services
48000000 Software package and information systems Computer and Related Services
79991000 Stock-control services Miscellaneous business-related services
75130000 Supporting services for the government Administration services
72250000 System and support services Software programming and consultancy services
72212450 Time accounting or human resources software development services Programming services of application software

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
england.smtinfo@nhs.net
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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