CONTRACT NOTICE – OFFICIAL JOURNAL

Section I: Contracting Authority

I.1)

Name, Address and Contact Point(s)

I.2)

Type of contracting Authority and Main Activity or Activities

Ministry or any other national or federal authority, including their regional or local sub-divisions National or federal agency/Office Regional or local Authority Regional or local Agency/Office Body governed by public law European Institution/Agency or International Organisation

General public services Defence Public order and safety Environment Economic and financial affairs Health Housing and community amenities Social protection Recreation, culture and religion Education

Barnet CCG

Haringey CCG

Camden CCG

Islington CCG

Section II: Object of the Contract

II.1)

Description

II.1.1)

Title attributed to the contract by the contracting authority

II.1.2(a))

Type of works contract

II.1.2(b))

Type of supplies contract

II.1.2(c))

Type of service contract

II.1.2)

Main site or location of works, place of delivery or performance

II.1.3)

This notice involves

A public contract
The setting up of a Dynamic Purchasing System
The establishment of a framework agreement

II.1.4)

Information on framework agreement (if applicable)

Framework agreement with a single operators
Framework agreement with several operators

Number of participants to the framework agreement envisaged

Duration of the framework agreement

Justification for a framework agreement the duration of which exceeds four years

Estimated total value of purchases for the entire duration of the framework agreement

Frequency and value of the contracts to be awarded

II.1.5)

Short description of the contract or purchase(s)

Health services. General-practitioner services. Community health services. Services provided by medical personnel. Call centre. Advisory services provided by nurses. Guidance services. Enfield Clinical Commissioning Group (CCG) is running this procurement on behalf of NCL CCGs (a group of 5 clinical commissioning groups encompassing Barnet CCG, Camden CCG, Enfield CCG, Haringey CCG and Islington CCG. The CCGs are responsible for commissioning services to meet the health needs of their local populations.

All 5 CCGs have committed to working together to transform urgent care services across the patch, and in doing so, to commission clinically safe, high quality, and sustainable urgent care services. To achieve its ambition, the CCGs intend to commission an Integrated NHS 111 and GP Out of Hours services, taking advantage of new and innovative ways of working (which may include service delivery models and technology) to deliver a seamless and truly integrated NHS 111 and GP Out of Hours service to the local population.

The CCGs are looking to appoint a highly qualified provider to deliver their NHS 111 and GP Out of Hours service, and intend to award a single contract for the NHS 111 and GP Out of Hours service. The anticipated delivery model is for an accountable lead provider which, together with its supply chain, will deliver the NHS 111 and GP Out of Hours service under the contract.

In commissioning the new service, the CCGs are expecting to achieve the following objectives:

— Improving standards of care — ensuring that clinicians are providing appropriate evidence-based care, adhering to NHS mandatory standards, and national or international guidelines where appropriate;

— A seamless and truly integrated service — with health, social care, voluntary and community services, and delivered by a single service model;

— Innovation — both in the design of services and in the use of technology to underpin service provision;

— Control of the front door — making sure the right people get into the system in the right place, in the right way;

— Effective signposting of services and pathways — so that patients understand how and when to access the most appropriate services and to avoid unnecessary delays to care by ensuring clear communication of where to go to seek care and how to get there;

— Proactive engagement of service users and distribution of information to patients — so that they understand which services to seek for their particular urgent care problems;

— Promote self-management — core to providing a patient-centred service is to ensure patients are provided with the knowledge and guidance to look after themselves where appropriate;

— A service that is flexible and responsive to future change;

— Provider payment for services linked to performance — against a selection of outcome measures and enables efficiency gains to be shared;

The successful provider is expected to be innovative and forward thinking and willing to learn.

The services currently expected to fall within the Procurement will include, but are not limited to, the following core services:

— GP Out-of-Hours services.

The aims of the proposed service are to provide a clinically safe and competent OOH GP Service accessible to the local populations across Enfield CCG, Barnet CCG, Haringey CCG, Camden CCG and Islington CCG. The service is to provide access to unplanned urgent care, working in partnership with the wider urgent care system across primary, community, secondary health and social care.

— NHS 111 (subject to the London-wide strategy).

The NHS 111 Service operates against national standards so that a consistent core identity and quality of service is maintained across the country. The service is commissioned and specified locally by the NHS in a way that is most appropriate for any given area.

The revised NHS 111 commissioning standards will apply to the services which are the subject of this Process. Further information on the NHS 111 service development can be sourced through registration at: http://www.networks.nhs.uk/nhs-networks/nhs-111-service-development

The principal aims of the proposed NHS 111 service are to:

— Improve the public experience accessing urgent healthcare;

— Get people to the right service first time, including self-care where appropriate;

— Provide the CCGs with management information regarding usage of services;

— Reduce health inequalities;

— Effective management and use of the directory of service (DOS).

The services will cover both adults and children across the patch.

These services described above currently cover approximately 180 000 separate attendances/contacts per annum.

Scope flexibility:

The above list of core services is not exhaustive and further details on the services forming part of this procurement will be outlined in the service specification issued to those short-listed Bidders who are invited to the ITT stage of the process. The scope of the services may vary over the course of the contract term to cover additional elements of the urgent care pathway. This may in part be led by public engagement which will form part of the process to develop the urgent care pathway.

Other additional elements of the urgent care pathway may include but are not limited to any emerging changes to primary care or urgent care service delivery resulting from: the prime ministers challenge fund project, community / intermediate care projects, acute providers improvement programmes or individual CCGs primary care improvement plans. Where not included within scope of the urgent care pathway, the successful provider will be expected to deliver alongside these emerging services.

TUPE of existing staff may apply to the services.

The CCGs wishes to receive requests to participate from suitably qualified healthcare providers experienced in healthcare and urgent care service provision with the necessary financial standing, capacity and capability (or a demonstrable ability to provide the necessary capacity and capability) to provide the services falling within the scope of this procurement. There will be a formal pre-qualification stage followed by a an invitation to tender stage with those organisations short-listed following the pre-qualification stage.

Further information regarding the scope of the project and the procurement process is available in a separate Memorandum of Information (‘MOI’) and Pre-Qualification Questionnaire (‘PQQ’) including the timetable and structure of the procurement. The MOI and PQQ will be available on the 2.10.2015 and can be requested from www.supplying2nhs.com

The CCGs are willing to consider requests to participate from consortia (see section III.1.3) below).

The service contract is expected to commence in October of 2016 for an initial contract term of 5 years, with an option exercisable by the CCGs to extend the contract for a further 2 year period (the total potential contract length therefore being 7 years).

Interested organisations must register for this procurement using our e-tendering portal www.supplying2nhs.com and will then be able to download a copy of the MOI and PQQ. Formal requests to participate must be made by the completion and return of the PQQ by the PQQ response deadline set out in section IV.3.4).

This procurement is for Health services which are Part B services for the purpose of the Public Contracts Regulations 2006 (as amended) (‘Regulations’). Accordingly, the CCGs are only bound by those parts of the Regulations detailed in Regulation 5(2). The CCGs are not voluntarily following any other part of the Regulations.

The procedure that the CCGs are following is as set out in the MOI and PQQ. As the CCGs are relevant bodies for the purposes of the National Health Service (Procurement Patient Choice and Competition) (No 2) Regulations 2013 (SI 2013 No 500) these Regulations also apply to this procurement.

II.1.6)

Common Procurement Vocabulary (CPV)

II.1.7)

Contract covered by the Government Procurement Agreement (GPA)

II.1.8)

Division into lots

II.1.9)

Will variants be accepted

II.2)

Quantity or Scope of the Contract

II.2.1)

Total quantity or scope

II.2.2)

Options

Provisional timetable for recourse to these options

Number of possible renewals

In the case of renewable supplies or service contracts, estimated time frame for subsequent contracts

II.3)

Duration of the contract or limit for completion

Section III: Legal, Economic, Financial and Technical Information

III.1)

Conditions Relating to the Contract

III.1.1)

Deposits and guarantees required

The CCGs reserve the right to require deposits, guarantees, bonds or other forms of appropriate security.

III.1.2)

Main Terms of financing and payment and/or reference to the relevant provisions

Details will be set out in the Invitation to Tender and/or the contractual documentation issued with the ITT.

III.1.3)

Legal form to be taken by the grouping of suppliers, contractors or service providers to whom the contract is to be awarded

Requests to participate may be made by single bidders or consortia. The CCGs reserve the right to require groupings of economic operators to take a particular legal form or to require a single economic operator to take primary liability for a contract to be performed by a group of economic operators or to require each party to undertake joint and several liability in respect of the entire contract irrespective of the form the grouping takes. Please also refer to the MOI for further details regarding the CCGs intended delivery model.

III.1.4)

Other particular conditions to which the performance of the contract is subject

The form of contract to be entered into by the CCGs and the successful service provider will be the NHS Standard Contract 2015/16 this will be superseded by the 2016/17 NHS Standard Contract on 1.10.2016.

III.2)

Conditions for Participation

III.2.1)

Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

As set out in the pre-qualification questionnaire available from the e-tendering portal address in section I.1).

III.2.2)

Economic and financial capacity

III.2.3)

Technical capacity

III.2.4)

Reserved contracts

The contract is restricted to sheltered workshops
The execution of the contract is restricted to the framework of sheltered employment programmes

III.3)

Conditions Specific to Service Contracts

III.3.1)

Is provision of the service reserved to a specific profession?

III.3.2)

Will legal entities be required to state the names and professional qualifications of the personnel responsible for the execution of the service?

Section IV: Procedure

IV.1)

Type of Procedure

Open		Restricted
Accelerated restricted		Negotiated
Accelerated negotiated		Competitive dialogue

Justification for the choice of accelerated procedure

IV.1.1)

Have candidates already been selected?

IV.1.2)

Limitations on the number of operators who will be invited to tender or to participate

Objective criteria for choosing the limited number of candidates

As set out in the pre-qualification questionnaire which is available from the e-tendering portal address in Section I.1).

IV.1.3)

Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated

IV.2)

Award Criteria

IV.2.2)

An electronic auction will be used

IV.3 Administrative Information

IV.3.1)

Reference number attributed to the notice by the contracting authority

NELCSU/NCL/JN/100020

IV.3.2)

Previous publication(s) concerning the same contract

Prior Information Notice
Notice on a Buyer Profile

Other previous publications

IV.3.3)

Conditions for obtaining specifications and additional documents

IV.3.4)

Time-limit for receipt of tenders or requests to participate

IV.3.5)

Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)

Language or languages in which tenders or requests to participate can be drawn up

IV.3.7)

Minimum time frame during which the tenderer must maintain the tender 

IV.3.8)

Conditions for opening tenders

Section VI: Other Information

VI.1)

Indicate whether this procurement is a recurrent one and the Estimated timing for further notices to be published

VI.2)

Does the contract relate to a Project/Programme financed by Community Funds?

VI.3)

Additional Information

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement, and the contract will be awarded on the basis of the most economically advantageous tender.

Section I.1) — NHS Enfield Clinical Commissioning Group (‘CCG’) is leading this procurement on behalf of itself and Barnet CCG, Camden CCG, Enfield CCG, Haringey CCG and Islington CCG (collectively the ‘CCGs’). It is anticipated at this stage all five CCGs will contract with the successful provider however the Commissioners reserve the right to change this in future, including (but not limited to) the withdrawal of any one of the CCGs from the procurement process.

Section II.2.1) The value ranges specified in this section are estimates and indicative only. The final contract value may fall above or below the stated value range. (The upper figure also includes the potential option(s) detailed in Section II.1.5) and II.2.2)).

Section II.3) — The period referred to is the maximum duration of the contract (if all options are exercised).

Section IV.1.2): The maximum numbers to be invited to tender is 5 — in the event of a tie in scores the CCGs reserve the right to award a joint position. The CCGs reserve the right to invite less than 5 bidders to tender should there be less than 5 bidders interested and pre-qualified.

Section VI.3.4 The pre-qualification questionnaire and memorandum of information are available for download from the e-tendering portal (Pro-Contract) the address for which is in section I.1) and also given here (www.supplying2nhs.com). These documents are available until the date specified in section IV.3.4). To obtain these documents interested organisations must first register on the Pro-Contract portal. Interested organisations must refer to the guides and other documents which are available on the Pro-Contract portal (supplier opportunities section) to guide them through the electronic registration and submission process.

Formal requests to participate must be made by completion and submission of the pre-qualification questionnaire (in accordance with the requirements set out in the pre-qualification questionnaire) by the time and date specified in section IV.3.4). Questionnaires submitted after the deadline may not be considered.

It is anticipated that the invitation to tender will be sent to those bidders short-listed at the end of the pre-qualification stage in November 2015.

Following advertisements in Contracts Finder, two market engagement events were held on 26th February and 5.8.2015 with interested organisations. All potential bidders, including those organisations who were unable to attend the engagement events will be able to access the information issued to those who attended the event via the e-tendering portal.

Bidders are encouraged to submit their completed Pre-Qualification Questionnaire well in advance of the stated date and time (as set out in section IV.3.4) in order to avoid such issues as technical difficulties with the electronic system that may be due to the high volumes of traffic attempting to submit applications on the same date at the same time. Pre-Qualification Questionnaires received after the date and time specified in section IV.3.4) or sent to a different address, electronically or otherwise, will not be considered.

Should you experience any problems with www.supplying2nhs.com then please email: support@due-north.com or telephone: +44 1670597136.

Right to Cancel: The CCGs reserve the right to discontinue the procurement process at any time, which shall include the right not to award a contract, and do not bind themselves to accept the lowest tender, or any tender received, and reserve the right to award a contract in part, or to call for new tenders should it consider this necessary.

The CCGs shall not be liable for any costs or expenses incurred by any candidate or bidder in connection with the completion and return of the information requested in this Contract Notice, or in the completion or submission of any tender, irrespective of the outcome of the competition or if the competition is cancelled or postponed.

All dates, time periods and values specified in this contract notice are provisional and the CCGs reserve the right to change these.

Transparency: The CCGs are subject to the Freedom of Information Act 2000 (FOIA) and the Environmental Information Regulations 2004 (EIR) and may be required to disclose information received in the course of this procurement under FOIA or the EIR. In addition, and in accordance with the UK Government's policies on transparency, the CCGs intends to publish procurement documentation and the text of any resulting contractual arrangements, subject to possible redactions at the discretion of the CCGs. Any redactions, whether in relation to information requests under FOIA, the EIR or policies on transparency will be in accordance with those grounds prescribed under FOIA and the EIR. Further information on transparency can be found at: https://www.gov.uk/government/publications/procurement-and-contracting-transparency-requirements-guidance

To view this notice, please click here:

https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=162721019

GO Reference: GO-2015924-PRO-7110576.

VI.4)

Procedures for appeal

VI.4.1)

Body responsible for appeal procedures

Body responsible for mediation procedures

VI.4.2)

Lodging of appeals
Precise information on deadline(s) for lodging appeals:

The CCGs will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. Part 9 of the Public Contracts Regulations 2006 (SI 2006 No 5) (as amended) provides for aggrieved parties who have been harmed or are at risk of harm by breach of the Regulations to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought within the applicable limitation period.

VI.4.3)

Service from which information about the lodging of appeals may be obtained

VI.5)

Dispatch date of this Notice

ANNEX A

Additional Addresses and Contact Points

III)

Address and contact points to which Tenders/Requests to Participate must be sent