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Contract Notice

Repair, maintenance and servicing of domestic gas-fired central heating systems.

  • First published: 22 September 2016
  • Last modified: 22 September 2016
  • Version: N/A
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Contents

Summary

OCID:
Published by:
Cassiltoun Housing Association Ltd.
Authority ID:
AA31389
Publication date:
22 September 2016
Deadline date:
28 October 2016
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Cassiltoun Housing Association wishes to engage a suitably qualified contractor to -

Provide a reactive gas repair service to its stock of 960 properties with gas-fired boilers in the Castlemilk area of Glasgow

Provide a cyclical maintenance and servicing programme to the stock with gas-fired boilers in the Castlemilk area of Glasgow

Where required on an ad hoc basis, install replacement boilers where current systems are deemed by Cassiltoun HA to be beyond economic repair

The above must be achieved in line with:

The Association's advertised timescales

The legislative requirements placed upon Cassiltoun as a landlord

Tenant satisfaction levels of at least 95 %.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Cassiltoun Housing Association Ltd.

Castlemilk Stables, 59 Machrie Road

Glasgow

G45 0AZ

UK

Contact person: Laura Edwards

Telephone: +44 1416342673

E-mail: cassiltoun@edwardsmacdowall.co.uk

NUTS: UKM34

Internet address(es)

Main address: www.cassiltoun.org.uk

Address of the buyer profile: http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11383

I.2) Joint procurement

The contract is awarded by a central purchasing body

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.publiccontractsscotland.gov.uk


Additional information can be obtained from another address:

Edwards Macdowall Consulting Ltd

9d Stanely Road

Paisley

PA2 6HA

UK

Contact person: Laura Edwards

E-mail: cassiltoun@edwardsmacdowall.co.uk

NUTS: UKM34

Internet address(es)

Main address: www.cassiltoun.org,uk

Address of the buyer profile: www.cassiltoun.org,uk

Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Other: housing association

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Repair, maintenance and servicing of domestic gas-fired central heating systems.

II.1.2) Main CPV code

50720000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Repair, maintenance and servicing of central heating systems in domestic properties in the Castlemilk area of Glasgow from 1.4.2017- 31.3.2020, with the option, at Cassiltoun's discretion, to extend the contract annually for a further 2 years.

II.1.5) Estimated total value

Value excluding VAT: 255 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKM34


Main site or place of performance:

Castlemilk, Glasgow.

II.2.4) Description of the procurement

Cassiltoun Housing Association wishes to engage a suitably qualified contractor to -

Provide a reactive gas repair service to its stock of 960 properties with gas-fired boilers in the Castlemilk area of Glasgow

Provide a cyclical maintenance and servicing programme to the stock with gas-fired boilers in the Castlemilk area of Glasgow

Where required on an ad hoc basis, install replacement boilers where current systems are deemed by Cassiltoun HA to be beyond economic repair

The above must be achieved in line with:

The Association's advertised timescales

The legislative requirements placed upon Cassiltoun as a landlord

Tenant satisfaction levels of at least 95 %.

II.2.5) Award criteria

Criteria below:

Quality criterion: Approach to service delivery / Weighting: 60

Quality criterion: References / Weighting: 30

Quality criterion: Approach to fair work practices / Weighting: 5

Quality criterion: Approach to community benefits / Weighting: 5

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 255 000.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2017

End: 31/03/2020

This contract is subject to renewal: Yes

Description of renewals:

Plus 2 years depending on performance of contractor and requirements of Cassiltoun HA.

II.2.9) Information about the limits on the number of candidates to be invited

Envisaged minimum number: 5

Objective criteria for choosing the limited number of candidates:

The Process to be applied is as follows:

— the ESPD must be fully completed. Failure to do so will result in the application being rejected from the assessment process.

— Bidders must pass the minimum standards sections of the ESPD (Scotland).

Part II (information concerning the bidder) must be fully completed.

Failure to do so will result in the application being rejected from the assessment process.

Part III (exclusion grounds) must be fully completed.

Failure to do so will result in the application being rejected from the assessment process.

Part III will be scored on a pass/fail basis. Any ‘fail’ will lead to the application being rejected from the assessment process.

Part IV (selection criteria) must be fully completed. Failure to do so will result in the application being rejected from the assessment process.

Sections A, B and D of Part IV of the ESPD (Scotland) will be scored will be scored on a pass/fail basis.

Any ‘fail’ will lead to the application being rejected from the assessment process.

The remainder of Part IV, namely Part C will be scored in the following way:

0 — Unacceptable. Nil or inadequate response. Fails to demonstrate previous experience/capacity/capability relevant to this criterion.

1 — Poor. Response is partially relevant but generally poor. The response shows some elements of relevance to the criterion but contains insufficient/limited detail or explanation to demonstrate previous relevant experience/capacity/capability.

2 — Acceptable. Response is relevant and acceptable. The response demonstrates broad previous experience, knowledge and skills/capacity/capability but may lack in some aspects of similarity e.g. previous experience, knowledge or skills may not be of a similar nature.

3 — Good. Response is relevant and good. The response is sufficiently detailed to demonstrate a good amount of experience, knowledge or skills/capacity and capability relevant to providing similar services to similar clients.

4 — Excellent. Response is completely relevant and excellent overall. The response is comprehensive, unambiguous and demonstrates thorough experience, knowledge or skills/capacity/capability relevant to providing similar services to similar clients.

The responses to the questions of Section C of the Contract Notice will be weighted the following way:

Question 4C.1.2: 40 %, 4C.2: 20 %, 4C.4: 5 %, 4C.6: 5 %, 4C.8.1: 10 %, 4C.8.2: 10 %, 4C.9: 5 % and 4C.10: 5 %.

Depending on the number and quality of ESPD submissions, Cassiltoun will invite the five highest scoring bidders to go forward to the second stage namely the quality assessment and invitation to tender.

Please note that this notice states elsewhere that the anticipated minimum is 5 and then anticipated maximum is 7. This is to allow for more than 5 contractors to be shortlisted in the event of contractors being ‘tied’ in terms of score.

Cassiltoun HA reserves the right to vary from the above proposed procurement process in the event of an excessively high number of companies being ‘tied’ in score at the pre-qualification stage (i.e. assessment of ESPD). In the event of a high volume return, Cassiltoun will consider inviting more than 7 firms to the second stage. In this event, quality assessment will be undertaken and scored in line with the criteria noted at II.2.5. Based on the quality scores, between 5 and 7 firms will then be invited to submit a tender price, with the other firms eliminated from the competition.

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

Ad hoc works required by Cassiltoun HA.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

In response to 4.A.2 Organisations applying for this procurement require to be Gas Safe Registered and CHAS Accredited.

III.1.2) Economic and financial standing

List and brief description of selection criteria:

This section refers to Section B of Part IV of the ESPD (Scotland) and covers questions 4B. 1-6 of the ESPD (Scotland):

Question Reference 4B.1.2: Bidders will require to have an average yearly turnover of 150 000 GBP for the last 3 years.

Question Reference 4B.2.1: Bidders will require to have an average yearly turnover of 150 000 GBP for the last 3 years in the business area covered by the contract.

As evidence for the ESPD (Scotland) questions 4B.1 and 4B.2, Cassiltoun Housing Association may ask for annual accounts for the bidder in due course.

Question Reference 4B.3: Where turnover information is not available for the period requested, the bidder will be required to state the date which they were set up/started trading.

Question Reference 4B.4: Bidders will be required to state the value(s) for the following financial ratio(s) from their most recent set of accounts:

Ratio 1 the Acid Test — (Current Assets-stock)/Current Liabilities. A company with an Acid Test Ratio of less than 1 cannot currently pay back its current liabilities. Therefore to pass the Acid Test Ratio question the bidder must have a score of greater than 1.

Ratio 2 Return on Capital Employed % — Profit/Capital/Employed. Return on Capital Employed or ROCE is used to prove the value the business gains from its assets and liabilities. To pass this question the Association requires the bidder to score a positive figure/percentage.

Ratio 3 Current Ratio — Current Assets/Liabilities. The current ratio is a liquidity ratio that measures a company's ability to pay short-term obligations. To pass this question the Association requires the bidder to achieve a score of greater than 1.

The Association will consider a Pass in any two of the three ratios as an overall Pass for this part of the assessment.

Question Reference 4B.5.1: It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below:

Employer's (Compulsory) Liability Insurance — 5 000 000 GBP

Public Liability Insurance — 5 000 000 GBP.


Minimum level(s) of standards required:

Refer to information provided above at section III.1.2.

III.1.3) Technical and professional ability

List and brief description of selection criteria:

In response to 4C.1.2 Bidders will be required to confirm examples of relevant experience namely the repair, maintenance and servicing of gas-fired boilers in tenanted properties.

In response to 4C.2 Bidders will be required to confirm details of the technicians or technical bodies who they can call upon, especially those responsible for quality control.

In response to 4C.4 Bidders will be required to confirm that they have (or have access to) the relevant supply chain management and tracking systems used by them to deliver the types of requirements detailed in II2.4 in the OJEU Contract Notice or the relevant section of the Site Notice.

In response to 4C.8.1 & 2 Bidders will be required to confirm their average annual manpower for the last 3 years.

Bidders will be required to confirm their number of managerial staff for the last 3 years.

In response to 4C.9 Bidders will be required to demonstrate that they have (or have access to) the relevant tools, plant or technical equipment to deliver the types of requirements detailed in II.2.4 in the OJEU Contract Notice or the relevant section of the Site Notice.

In response to 4C.10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract.

In response to ESPD Question:

4D.1 Quality Assurance Schemes and Environmental Management Standards. The bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance in accordance with BS EN ISO 9001 (or equivalent), and The bidder must hold a UKAS (or equivalent), accredited independent third party certificate of compliance in accordance with BS OHSAS 18001 (or equivalent) or have, within the last 12 months, successfully met the assessment requirements of a construction-related scheme in registered membership of the Safety Schemes in Procurement (SSIP) forum.

4D.2 The Bidder must hold a UKAS (or equivalent) accredited independent third party certificate of compliance with

BS EN ISO 14001 (or equivalent) or a valid EMAS (or equivalent) certificate.

Alternatively in response to 4D.1.1 and 4D.2.1 Bidders will be required to provide their alternative proof of quality compliance if selected to go through to tender stage. Proof will require to be produced within two days of an emailed request. The request will be sent to the email address supplied within the ESPD.

Unsatisfactory responses to Section D will result in a failure score and removal from the selection procedure.


Minimum level(s) of standards required:

Bidders will be required to provide examples that demonstrate that they have the relevant experience to deliver the works as described in part II.2.4 of the Contract Notice.

Unsatisfactory experience will result in a fail and exclusion from the tender process.

In response to ESPD question 4C.1.2 Technical and Professional Ability. Bidders will be required to provide 2 examples of a similar scope, size and nature, within the last 3 years that demonstrate that they have the relevant experience to deliver the works. The projects must therefore be predominantly works in a tenanted housing environment. Each example will be scored in accordance with the scoring regime set out at section II.2.9 of the Contract Notice. A score of less than 3 in any example may mean rejection of the submission without further evaluation of the remaining sections.

Examples must be taken from contracts where the Bidder was working as the Main Contractor. The Contracts put forward as evidence for this must have been on-going for at least 12 months and the Bidder must be able to provide evidence of this.

III.2) Conditions related to the contract

III.2.1) Information about a particular profession

Participation is reserved to a particular profession: Yes

Reference to the relevant law, regulation or administrative provision:

Membership of Gas Safe is a requirement.

III.2.3) Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Restricted procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 28/10/2016

Local time: 12:00

IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 18/11/2016

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: Yes

Estimated timing for further notices to be published:

September 2020 unless contract is extended by 2 years in which case Sept 2022.

VI.2) Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3) Additional information

Those contractors that are shortlisted and invited to the second stage, namely invitation to tender will be scored as follows:

Price: 30 %

Quality 70 %

Quality Award criteria scoring is as stated elsewhere in the Contact Notice (II.2.5). This will take the form of either a written statement, an interview or a combination of the 2.

The quality elements will be scored out of 10.

The lowest, mid and highest score categories are:

0 Fail. Either no answer is given or the Tenderer's proposals in that area completely fail to meet the Employer's requirements in the area being measured or do not answer the question raised.

5 Satisfactory. Meets the Employer's requirements in the area being measured in the majority of aspects but fails in some fundamental aspects so that there will be only satisfactory arrangements for the Works.

10 Excellent. Meets all the Employer's requirements in the area being measured in accordance with the Contract Documents so that the Works will be delivered in an excellent way that will be highly responsive to the needs of Tenants, the Employer and other stakeholders.

Scores for 1, 2, 3, 4, 6, 7, 8 & 9 are also available as well as half scores.

Appointment of a preferred contractor will not take place before the Association is satisfied

a) that all statements made in the ESPD of the preferred bidder have been verified and

b) that there is no conflict of interest in contracting with the preferred bidder in line with the regulations governing registered social landlords in Scotland.

Please note that TUPE may apply in the context of this contract.

Note: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at http://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=462810.

The Contracting Authority does not intend to include a sub-contract clause in this contract.

Community benefits are included in this requirement. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2361

A summary of the expected community benefits has been provided as follows:

Community Benefits will be included within the contract.

Cassiltoun will expect a commitment from the successful contractor to work with the Association on local employability and community engagement initiatives, commensurate with the size of the contract.

(SC Ref:462810).

VI.4) Procedures for review

VI.4.1) Review body

Cassiltoun Housing Association Ltd.

Castlemilk Stables, 59 Machrie Road

Glasgow

G45 0AZ

UK

Telephone: +44 1416342673

VI.5) Date of dispatch of this notice

19/09/2016

Coding

Commodity categories

ID Title Parent category
50720000 Repair and maintenance services of central heating Repair and maintenance services of building installations

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
cassiltoun@edwardsmacdowall.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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