Contract award notice
Results of the procurement procedure
Section I: Contracting
authority
I.1) Name and addresses
Financial Services Compensation Scheme Limited
10th Floor, Beaufort House, 15 St Botolph Street
London
EC3A 7QU
UK
Telephone: +44 2073758175
E-mail: Chris.Sutherland@fscs.org.uk
NUTS: UK
Internet address(es)
Main address: www.fscs.org
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Economic and financial affairs
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
The Provision of Mitel Telephone Support Services.
Reference number: FSCS319
II.1.2) Main CPV code
64200000
II.1.3) Type of contract
Services
II.1.4) Short description
The contract is for the provision of provision of hardware maintenance, software license assurance/maintenance and configuration assistance for our Mitel telephone system.
Mitel technologies will need to be supported, in addition to:
— Redbox Call Reporting;
— PhoneExOne Call reporting;
— CallXpress (Voice-mail).
The contract will include enhanced configuration support for telephone handsets and other desktop telephony services (for example; IP phones, headsets, PC based telephony applications used in conjunction with or to access the server based applications).
The following additional services maybe required:
— Supply and installation of additional telephony licenses to support any variation to the FSCS user count.
— New or enhanced configuration for the existing technologies.
— New telephony capabilities to support new FSCS change initiatives during the term of the contract.
— The supply of new hardware required to compliment the telephony solution.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
355 564.15
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Please see the short description.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
3 year contract plus the option to extend for a period up-to 24 months.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2017/S 103-205685
Section V: Award of contract
Contract No: FSCS319
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
28/07/2017
V.2.2) Information about tenders
Number of tenders received: 4
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Britannic Technologies Ltd
Merrow Business Park, Surrey
Guildford
GU4 7WA
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 355 564.15
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
Financial Services Compensation Scheme Limited
10th Floor, Beaufort House, 15 St Botolph
London
EC3A 7QU
UK
VI.5) Date of dispatch of this notice
01/09/2017