II.2.1) Title
Cleaning Service
II.2.2) Additional CPV code(s)
90910000
90911100
II.2.3) Place of performance
NUTS code:
UKC22
Main site or place of performance:
Byker Wall including Byker Crescent, Felton Walk, Longheadlam,Shipley Rise, Rabygate, Shipley Walk, Dalton Crescent and such other sites as set out in the Selection Questionnaire.
II.2.4) Description of the procurement
Byker Community Trust is seeking a suitably experienced contractor to undertake cleaning services for 692 tenants and leaseholders of the Byker Wall and adjoining areas.
The scope of services includes the cleansing of:
— entrance lobbies,
— windows (internal and external) within the entrance lobbies,
— viewing galleries,
— lifts,
— balconies and rails,
— bin stores,
— communal bin areas,
— curtilage of the Byker Wall entrances,
— stairways.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
450 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: Yes
Description of renewals:
Contract capable of being renewed for a further 1 year period at the end of the first and second contract years.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
As per the Procurement Documentation available at https://bykercommunitytrust.org/ or by e-mailing Philip.Pollard@bykerct.co.uk
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.1) Title
Security and Enquiry Concierge Services
II.2.2) Additional CPV code(s)
79710000
II.2.3) Place of performance
NUTS code:
UKC22
Main site or place of performance:
Byker Wall including Byker Crescent, Felton Walk, Longheadlam,Shipley Rise, Rabygate, Shipley Walk, Dalton Crescent and such other sites as set out in the Selection Questionnaire
II.2.4) Description of the procurement
Byker Community Trust is seeking a suitably experienced contractor to a security and enquiry service for 692 tenants and leaseholders of the Byker Wall and adjoining areas.
The Security service includes:
emergency call out response service that includes:
— Attend to “out of hours” noise complaints or reports of anti-social behaviour as required,
— the Response Officers can support the Fire Service at call outs within the Byker Wall. Properties are re-secured after the Fire Service has forced entry,
— the Response Officers move on an average of 2 rough sleepers a month. They give advice to the rough sleepers and link in with Changing Lives to ensure that support can be targeted towards them,
— the Response Officers will assist and liaise with the Enquiry Centre and Police as appropriate in relation to CCTV or proactively checking for people of interest to the Police.
— The Response Officers when addressing ASB issues, either having been called out due to a customer complaint or having picked it up during a block patrol, will try to resolve the matter. They will also be a professional witness if required. They wear body cameras during patrols so incidents can be recorded and used as evidence if required.
The Enquiry Service is a 24/7 service providing the following:
— monitoring of all intruder and smoke alarms 24/7,
— task the Concierge Emergency Response Team to attend all intruder alarm activations. For smoke alarm activations they will initially attempt to call challenge by ringing the tenant on their intercom as a number of activations are false alarms due to burnt toast etc. If they do not get a response for the intercom call they will ring the Fire Service to attend and also ask the Concierge Emergency Response Team to attend.
— take calls from tenants via their intercoms for any BCT service. The call is free of charge to the tenant,
— task appropriate officers to call to the area to address issues raised by tenants or viewed on CCTV,
— ensure CCTV is monitored where reports are received of ASB or criminal activity,
— assist the Police by providing downloads of CCTV,
— provide notification of cleaning emergencies such as spillages, waste or dangerous materials.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
200 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 12
This contract is subject to renewal: Yes
Description of renewals:
Contract capable of being renewed for a further 1 year period at the end of the first and second contract years.
II.2.9) Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
As per the Procurement Documentation available at https://bykercommunitytrust.org/ or by e-mailing Philip.Pollard@bykerct.co.uk
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No