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Contract Notice

Repairs and Maintenance Software Solution

  • First published: 02 September 2019
  • Last modified: 02 September 2019
  • Version: N/A
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Contents

Summary

OCID:
Published by:
Onward Group Ltd
Authority ID:
AA74790
Publication date:
02 September 2019
Deadline date:
30 September 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Onward Group Ltd is one of the largest registered providers of social housing based solely in the North West of England with 35 000 homes across Merseyside, Lancashire, Greater Manchester and Cheshire. Formerly known as Symphony Housing Group, we rebranded to Onward in April 2017 and now operate as a single organisation under 1 common board. Onward’s housing stock is managed as 3 regions: Greater Manchester, Merseyside and Lancashire. Each Region is further divided in to a number of neighbourhoods, reflecting local boundaries. Onward is as a not-for-profit organisation, committed to the regeneration and sustainability of the North West region, with a primary focus on making a positive difference in the communities we serve. Onward wishes to procure a repairs and maintenance software solution for scheduling, workforce planning and workforce management. This will allow Onward to successfully manage it's workforce with relation to direct labour.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Onward Group Ltd (acting on behalf of itself and any current and future subsidiaries)

12 Hanover Street

Liverpool

L1 4AA

UK

Contact person: Laura McGarry

E-mail: procurement@onward.co.uk

NUTS: UKD

Internet address(es)

Main address: www.onward.co.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://in-tendhost.co.uk/onwardhomes/aspx/Home


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://in-tendhost.co.uk/onwardhomes/aspx/Home


Tenders or requests to participate must be sent to the abovementioned address


Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

https://in-tendhost.co.uk/onwardhomes/aspx/Home


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Housing and community amenities

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Repairs and Maintenance Software Solution

Reference number: OG-P787

II.1.2) Main CPV code

48000000

 

II.1.3) Type of contract

Supplies

II.1.4) Short description

Onward are looking to procure a repairs and maintenance mobile software solution for scheduling, and workforce planning and management. This project will initially be to support Onward repairs, who manage 7 500 properties in the Lancashire region for Onward. The requirement may be rolled out to include additional areas of the Onward business as necessary. There is potential however for the system to expand to additional areas of the Onward Business, and so any solution must be able to expand as and when it may be required. The following information systems are currently used within Onward, and the system will need to integrate with these:

(a) orchard housing management system, and use the standard contractor interface for all electronic communication;

(b) open accounts finance system;

(c) keystone asset management, with keystone mini for asbestos information directly to all contractors working on behalf of Onward.

II.1.5) Estimated total value

Value excluding VAT: 250 000.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKD


Main site or place of performance:

II.2.4) Description of the procurement

Onward Group Ltd is one of the largest registered providers of social housing based solely in the North West of England with 35 000 homes across Merseyside, Lancashire, Greater Manchester and Cheshire. Formerly known as Symphony Housing Group, we rebranded to Onward in April 2017 and now operate as a single organisation under 1 common board. Onward’s housing stock is managed as 3 regions: Greater Manchester, Merseyside and Lancashire. Each Region is further divided in to a number of neighbourhoods, reflecting local boundaries. Onward is as a not-for-profit organisation, committed to the regeneration and sustainability of the North West region, with a primary focus on making a positive difference in the communities we serve. Onward wishes to procure a repairs and maintenance software solution for scheduling, workforce planning and workforce management. This will allow Onward to successfully manage it's workforce with relation to direct labour.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: Yes

Description of options:

The contract is eligible for one (1) two (2) year extension dependent on satisfactory performance during the initial term.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Onward reserves the right not to award and/or to abandon this procurement at any time and/or to award a contract for part of the services at its sole discretion. Onward shall have no liability whatsoever to any tenderer as a result of its exercise of that discretion. All costs incurred by any tenderer before signature of any contract with onward shall be incurred entirely at the tenderer's risk.

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

III.1.2) Economic and financial standing

Selection criteria as stated in the procurement documents


III.1.3) Technical and professional ability

Selection criteria as stated in the procurement documents


III.2) Conditions related to the contract

III.2.2) Contract performance conditions

Under this contract the contractor and its supply chain will be required to actively participate in the achievement of social and/or environmental policy objectives relating to recruitment and training and supply chain initiatives. Accordingly the contract performance conditions may relate in particular to social and environmental considerations.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 30/09/2019

Local time: 15:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 30/03/2020

IV.2.7) Conditions for opening of tenders

Date: 30/09/2019

Local time: 15:05

Place:

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

High Court of England and Wales

Royal Courts of Justice, Strand

London

WC1A 2LL

UK

VI.4.2) Body responsible for mediation procedures

High Court of England and Wales, Royal Courts of Justice

Royal Courts of Justice, Strand

London

WC1A 2LL

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

The contracting authority will observe a standstill period following the award of the contract and conduct itself in respect of any appeals in accordance with the Public Contracts Regulations 2015.

VI.4.4) Service from which information about the review procedure may be obtained

Cabinet Office

70 Whitehall

Liverpool

SW1A 2AS

UK

VI.5) Date of dispatch of this notice

28/08/2019

Coding

Commodity categories

ID Title Parent category
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@onward.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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