Contract notice – utilities
Section I: Contracting
entity
I.1) Name and addresses
Dwr Cymru
Pentwyn Road, Nelson
Treharris
CF46 6LY
UK
Contact person: Viorica Swift
Telephone: +44 1234567890
E-mail: viorica.swift@dwrcymru.com
NUTS: UK
Internet address(es)
Main address: www.dwrcymru.com
Address of the buyer profile: https://dwrcymru-welshwater.bravosolution.co.uk/web/login.html
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://dwrcymru-welshwater.bravosolution.co.uk/web/login.html
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://dwrcymru-welshwater.bravosolution.co.uk/web/login.html
Tenders or requests to participate must be sent to the abovementioned address
I.6) Main activity
Water
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Web Development, Design and Support Services
II.1.2) Main CPV code
72413000
II.1.3) Type of contract
Services
II.1.4) Short description
DCC has an ambitious plan to transform the way in which customers interact with DCC which will deliver a substantial reduction in operating costs.
Focusing on key themes such as digitalisation, automation, web service, insight and vulnerability supported by a drive to enhance employee skills and engagement, DCC has a clear vision and an understanding of capabilities needed to support and deliver the change.
DCC is looking to:
— develop a digital platform across all processes, allowing customers to manage their accounts directly,
— reduce human error and inefficient processes through automation and robotic technologies,
— increase the use of data to develop timely insight that can be integrated with DCC's core systems,
— improve quality of customer data DCC holds in the core systems,
— maintain ongoing support for low income and vulnerable customers.
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72212780
72212783
72250000
72400000
72420000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
DCC is seeking to award a contract up to 6 years with a single service provider for the provision of web development, design and support services.
The scope is as follows:
— the production release of new web developments to include support services, knowledge transfer and any appropriate deployment warranty period,
— DCC’s business and technical requirements for a new website design and development project,
— the provision of minor enhancements amendments,
— support of Sitecore in the Microsoft Azure Cloud,
— the transition from the current support arrangements.
DCC requires the service provider to have:
— Sitecore Partner status,
— ISO 27001 certification,
— sitecore web support experience in the Microsoft Azure Cloud,
— test/development sitecore environment for all levels of enhancements,
— developments operating to OWASP industry standards.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 72
This contract is subject to renewal: No
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
Yes
Description of options:
The initial contract term is 3 years with an option to extend up a maximum of 3 years at 1 yearly intervals.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
Please refer to the tender documents in Bravo.
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.1.4) Objective rules and criteria for participation
Please refer to the tender documents in Bravo.
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Negotiated with call for competition
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
04/10/2019
Local time: 12:00
IV.2.3) Estimated date of dispatch of invitations to tender or to participate to selected candidates
Date:
22/10/2019
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.4) Procedures for review
VI.4.1) Review body
DWR CYMRU
Pentwyn Road, Nelson
Treharris
UK
VI.5) Date of dispatch of this notice
04/09/2019