II.2.2) Additional CPV code(s)
09121200
09300000
38551000
44161110
65200000
65300000
65400000
71314000
II.2.3) Place of performance
NUTS code:
UKI
II.2.4) Description of the procurement
The Mayor's ambition is for London to be zero carbon by 2050. The mayor also wants the energy market to work better for Londoners, delivering fairer prices, helping them reduce their energy use and make the best use of smart innovations.
London has particular problems: 10 % of Londoners are in fuel poverty, levels of pre-payment meters are high, levels of switching are low and London has low installation levels of energy efficiency measures, smart meters, and solar panels.
The contracting authority has procured a fully licensed energy supplier (service provider) to offer the supply of gas and electricity to all of London’s residents using branding set up by the GLA under the Mayor of London’s Energy for Londoners programme; and to undertake voids services for London Boroughs (LBs) and Housing Associations (HAs).
The key 8 objectives are:
1) Competitively priced electricity and gas tariffs: provision of fairly priced gas and electricity, especially geared towards those living in fuel poverty;
2) Customer service and branding: exemplary customer satisfaction embracing technological improvements to enhance the customer experience;
3) Innovation: Innovating to help Londoners and especially those in fuel poverty so that they can better meet their energy needs and budget for them;
4) Integration with other energy programmes: work with LBs, HAs and others to deliver cheaper energy, especially those in fuel poverty; and to interface with energy efficiency programmes;
5) Data access: provide access to all EfLSCo customer consumption data, for the GLA, LBs, contractors and research partners;
6) Financial: generate a commission, without affecting the competitive viability of tariff structures (reinvested in energy or fuel poverty projects);
7) Support the possible future transition to a fully licensed supplier or to another service provider;
8) Void services: support handling vacant properties, including installation of smart meters during void periods.
The LBs and HAs detailed may enter into call-off contracts under the framework agreement for voids services.
London Boroughs are defined as: https://directory.londoncouncils.gov.uk/
London Housing Associations (HAs) are: A2Dominion; Catalyst; Clarion; Hyde; L and Q; Metropolitan; Network Homes; Notting Hill Genesis; Optivo; Peabody; Southern Housing Group and other HAs with housing stock in London as identified here: https://www.gov.uk/government/publications/current-registered-providers-of-social-housing.
II.2.5) Award criteria
Cost criterion: Technical
/ Weighting: 73
Cost criterion: Financial
/ Weighting: 27
II.2.11) Information about options
Options:
Yes
Description of options:
The framework agreement is let for an initial period of 4 years. The EfLSCo scheme will be delivered via a call-off from the framework agreement based on a 4-year term, with the option for an extension or extensions of up to 4 more years.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No