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II.1.1) Title
Support at Home Service (previously named Domiciliary Care Services)
II.1.2) Main CPV code
85000000
II.1.3) Type of contract
Services
II.1.4) Short description
North East Lincolnshire Clinical Commissioning Group is seeking applications from suitably qualified and experienced providers, who are currently registered as home care agencies with the care quality commission.
The contract is for the provision of support at home services (domiciliary care) services in North East Lincolnshire for a 3 [three] year period, starting on 1.7.2020 with the possibility of extending for a further 2 years.
NELCCG are looking to award 3 lead provider contracts for designated geographical areas with support contracts awarded to approved providers to support the lead providers.
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
The contracting authority reserves the right to award contracts combining the following lots or groups of lots:
NELCCG are looking to appoint one provider for each area. Bidders will be asked to indicate their preferred areas in order. However the decision as to which areas are assigned to successful providers will be made subject to preference, the outcome of the evaluation while considering consistency of service and in discussion with successful providers.
Lot No: 1
II.2.1) Title
Area 1 — West
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKE13
II.2.4) Description of the procurement
North East Lincolnshire Clinical Commissioning Group (NELCCG) is seeking applications from suitably qualified and experienced providers, who are currently registered as Home Care Agencies with the care quality commission.Check if Rfha needed.
The contract is for the provision of support at home services (domiciliary care) services in North East Lincolnshire for a 3 [three] year period with the possibility of extending for a further 2 years.
NELCCG are looking to award 3 lead provider contracts for designated geographical areas with support contracts awarded to approved providers to support the lead providers.
NELCCG have been working to remodel the way people receive their support at home. Moving away from the rigid time/task method to a much more responsive, flexible and personal service.
The aim will be to deliver, by developing responsive neighbourhood teams, outcome based, personalised support to individuals over the age of 18 residing in North East Lincolnshire who have social care needs and may also have health care needs, enabling them to remain in their own home and be supported to achieve and maintain their optimum potential for physical, intellectual, emotional and social well-being.
While consistent routine calls will be required, the service will not be delivered on a time/task model but based on individual need, delivered in a responsive and flexible manner.
A ‘Team not Times’ approach with teams of support workers assigned to particular neighbourhoods has been developed. The Lead providers will assign support workers to neighbourhood areas within their geographical zones based on the needs of those receiving support in that area enabling workers to understand the needs of those individuals and to deliver support flexibly within that community.
Innovation and efficiencies in service provision for improved delivery of individual’s outcomes will be sought from prospective providers of the service, as will enhanced partnership working to provide an integrated service that works across health, social care, voluntary and other agencies within North East Lincolnshire.
It is likely TUPE will apply to the transfer of staff undertaking the current service provision; however, it will be the responsibility of bidders to seek appropriate legal advice at the appropriate time.
Interested parties wishing to participate in the procurement should register and download a tender pack from the NELCCG e-procurement system at https://eprocurement.northeastlincolnshireccg.nhs.uk/ and submit an application using the supplied documentation.
Completed questionnaires must be received by 12.00 noon on 22.11.2019.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Option of extension of 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
2019-2020 hourly rate — 14,64 GBP.
Indicative hours of support delivered (as of September 2019) — 3 866 per week.
NELCCG are looking to appoint one provider for each area. Bidders will be asked to indicate their preferred areas in order.
Anticipated service start date 1.7.2020.
Lot No: 2
II.2.1) Title
Area 2 — East
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKE13
II.2.4) Description of the procurement
North East Lincolnshire Clinical Commissioning Group (NELCCG) is seeking applications from suitably qualified and experienced providers, who are currently registered as Home Care Agencies with the care quality commission.
The contract is for the provision of support at home services (domiciliary care) services in North East Lincolnshire for a 3 [three] year period with the possibility of extending for a further 2 years.
NELCCG are looking to award 3 lead provider contracts for designated geographical areas with support contracts awarded to approved providers to support the lead providers.
NELCCG have been working to remodel the way people receive their support at home. Moving away from the rigid time/task method to a much more responsive, flexible and personal service.
The aim will be to deliver, by developing responsive neighbourhood teams, outcome based, personalised support to individuals over the age of 18 residing in North East Lincolnshire who have social care needs and may also have health care needs, enabling them to remain in their own home and be supported to achieve and maintain their optimum potential for physical, intellectual, emotional and social well-being.
While consistent routine calls will be required, the service will not be delivered on a time/task model but based on individual need, delivered in a responsive and flexible manner.
A ‘Team not Times’ approach with teams of support workers assigned to particular neighbourhoods has been developed. The lead providers will assign support workers to neighbourhood areas within their geographical zones based on the needs of those receiving support in that area enabling workers to understand the needs of those individuals and to deliver support flexibly within that community.
Innovation and efficiencies in service provision for improved delivery of individual’s outcomes will be sought from prospective providers of the service, as will enhanced partnership working to provide an integrated service that works across health, social care, voluntary and other agencies within North East Lincolnshire.
It is likely TUPE will apply to the transfer of staff undertaking the current service provision; however, it will be the responsibility of bidders to seek appropriate legal advice at the appropriate time.
Interested parties wishing to participate in the procurement should register and download a tender pack from the NELCCG e-procurement system at https://eprocurement.northeastlincolnshireccg.nhs.uk/ and submit an application using the supplied documentation.
Completed questionnaires must be received by 12.00 noon on 22.11.2019.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Option of extension of 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
2019-2020 hourly rate — 14,64 GBP.
Indicative hours of support delivered (as of September 2019) — 3 221 hours per week.
NELCCG are looking to appoint one provider for each area. Bidders will be asked to indicate their preferred areas in order.
Anticipated service start date 1.7.2020.
Lot No: 3
II.2.1) Title
Area 3 — South
II.2.2) Additional CPV code(s)
85000000
II.2.3) Place of performance
NUTS code:
UKE13
II.2.4) Description of the procurement
North East Lincolnshire Clinical Commissioning Group (NELCCG) is seeking applications from suitably qualified and experienced providers, who are currently registered as Home Care Agencies with the care quality commission.
The contract is for the provision of support at home services (domiciliary care) services in North East Lincolnshire for a 3 [three] year period with the possibility of extending for a further 2 years.
NELCCG are looking to award 3 lead provider contracts for designated geographical areas with support contracts awarded to approved providers to support the lead providers.
NELCCG have been working to remodel the way people receive their support at home. Moving away from the rigid time/task method to a much more responsive, flexible and personal service.
The aim will be to deliver, by developing responsive neighbourhood teams, outcome based, personalised support to individuals over the age of 18 residing in North East Lincolnshire who have social care needs and may also have health care needs, enabling them to remain in their own home and be supported to achieve and maintain their optimum potential for physical, intellectual, emotional and social well-being.
While consistent routine calls will be required, the service will not be delivered on a time/task model but based on individual need, delivered in a responsive and flexible manner.
A ‘Team not Times’ approach with teams of support workers assigned to particular neighbourhoods has been developed. The lead providers will assign support workers to neighbourhood areas within their geographical zones based on the needs of those receiving support in that area enabling workers to understand the needs of those individuals and to deliver support flexibly within that community.
Innovation and efficiencies in service provision for improved delivery of individual’s outcomes will be sought from prospective providers of the service, as will enhanced partnership working to provide an integrated service that works across health, social care, voluntary and other agencies within North East Lincolnshire.
It is likely TUPE will apply to the transfer of staff undertaking the current service provision; however, it will be the responsibility of bidders to seek appropriate legal advice at the appropriate time.
Interested parties wishing to participate in the procurement should register and download a tender pack from the NELCCG e-procurement system at https://eprocurement.northeastlincolnshireccg.nhs.uk/ and submit an application using the supplied documentation.
Completed questionnaires must be received by 12.00 noon on 22.11.2019.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
Option of extension of 24 months.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
2019-2020 hourly rate — 14,64 GBP.
Indicative hours of support delivered (as of September 2019) — 3 454 per week.
NELCCG are looking to appoint one provider for each area. Bidders will be asked to indicate their preferred areas in order.
Anticipated service start date 1.7.2020.
Interested bidders are to register on NELCCG’s e-procurement system via https://eprocurement.northeastlincolnshireccg.nhs.uk/
Registration does not require approval and will provide instant access to the tender pack.
—— Annex F: TUPE declaration (to be returned before TUPE information is released),
— tender questionnaire.