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Contract Notice

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

  • First published: 26 September 2019
  • Last modified: 26 September 2019
  • Version: N/A
  • This file may not be fully accessible.

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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

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Contents

Summary

OCID:
Published by:
Buckinghamshire County Council
Authority ID:
AA21339
Publication date:
26 September 2019
Deadline date:
01 November 2019
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Buckinghamshire County Council wish to commission a healthwatch and independent health complaints advocacy service.

The healthwatch and independent health complaints advocacy (IHCA) service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering healthwatch, community engagament, IMCA and dignity in care (enter and view). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 277 441 GBP per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website:

www.supplybucksbusiness.org.uk

Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on 1.11.2019. Tenders received after this time and date will not be accepted.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

Buckinghamshire County Council

11th Floor, New County Offices, Walton Street

Aylesbury

HP20 1YU

UK

Contact person: Miss Emily Everton

Telephone: +44 1296382018

E-mail: eeverton@buckscc.gov.uk

NUTS: UKJ13

Internet address(es)

Main address: http://www.buckscc.gov.uk

Address of the buyer profile: http://www.buckscc.gov.uk

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

www.supplybucksbusiness.org.uk


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

www.supplybucksbusiness.org.uk


I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Provision of a Healthwatch and Independent Health Complaints Advocacy (IHCA) Service

Reference number: DN437882

II.1.2) Main CPV code

85000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Buckinghamshire County Council wish to commission a healthwatch and independent health complaints advocacy service.

The Healthwatch and independent health complaints advocacy (IHCA) Service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering healthwatch, community engagament, IMCA and dignity in care (enter and view). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 277 441 GBP per annum.

II.1.5) Estimated total value

Value excluding VAT: 1 387 205.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.3) Place of performance

NUTS code:

UKJ13

II.2.4) Description of the procurement

Buckinghamshire County Council wish to commission a healthwatch and independent health complaints advocacy service.

The healthwatch and independent health complaints advocacy (IHCA) service is a new contract being commissioned by Buckinghamshire County Council which aligns the activities and outcomes of 4 previous contracts delivering healthwatch, community engagament, IMCA and dignity in care (enter and view). Residents of Buckinghamshire will be supported and engaged by the service provider to feed their experiences of service delivery to influence operational and strategic change within the health and social care system.

The contract start date is 1.4.2020. The contract term is 3 years with the option to extend for 2 further years.

The budget for this service is 277 441 GBP per annum.

Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE) may apply to this contract.

If your organisation wishes to participate in this process, you need to register with the Buckinghamshire Business Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website:

www.supplybucksbusiness.org.uk

Tenders must be returned via the Buckinghamshire Business Portal. The tender return date is midday on 1.11.2019. Tenders received after this time and date will not be accepted.

II.2.5) Award criteria

Criteria below:

Quality criterion: Quality / Weighting: 70

Price / Weighting:  30

II.2.6) Estimated value

Value excluding VAT: 1 387 205.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/04/2020

End: 31/03/2023

This contract is subject to renewal: Yes

Description of renewals:

There is an option to extend for 2 further years.

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 01/11/2019

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.7) Conditions for opening of tenders

Date: 01/11/2019

Local time: 12:00

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.4) Procedures for review

VI.4.1) Review body

Buckinghamshire County Council

County Hall, Walton Street

Aylesbury

UK

VI.5) Date of dispatch of this notice

25/09/2019

Coding

Commodity categories

ID Title Parent category
85000000 Health and social work services Other Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
eeverton@buckscc.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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