CONTRACT NOTICE – NATIONAL

1 Authority Details

1.1

Authority Name and Address

1.2

Address from which documentation may be obtained

As in 1.1

1.3

Completed documents must be returned to:

As in 1.1

2 Contract Details

2.1

Title

Provision of Translation and Interpretation Services

2.2

Description of the goods or services required

Contract Overview

Wrexham County Borough Council is looking to establish a contract with a single Provider for the complete provision of Language Interpretation and Translation and Communication Support services only to people who wish to/need to access or use Council services in the county borough.

This will support the Council’s commitment to delivering services, fairly and equitably, to a diverse community, in line with the Equality Act 2010.

Please note that this tender does not include Welsh language translation or interpretation.

Language specialisms are likely to be required for, but not to be limited to; Social Care (children and adults), legal, medical, health, financial, IT, media, education, transportation, marketing, housing, benefits, community schools, immigration and local government.

The successful bidder shall provide Translation/Interpretation Services where communication, with or for the Council, is required to be interpreted to residents and users (also referred to as the ‘Client’), including refugees, children, and immigrant workers, whilst also making sure that we maintain the relevant safeguarding and best interests.

The complete Interpretation and Translation Services can be verbal or written on a 1-1 basis or in groups and must cover the following areas:

• Face-to-face Interpreting (including BSL)

• Telephone Interpreting

• Document translation, transcription and additional services (written)

• Easy-Read

• Braille

• Video Interpreting (including BSL)

Submission

The applicant should provide the following information with their tender responses:

A Powerpoint presentation document, outlining the service to be provided

Return of tender response

The response must be submitted via Bravo Solutions at:

https://etenderwales.bravosolution.co.uk (Project number 45428/Tender number 83454 )

Deadline for submission of quotations: 12 Noon Thursday 15 October 2020

NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=104124

2.3

Notice Coding and Classification

2.4

Total quantity or scope of tender

3 Conditions for Participation

3.1

Minimum standards and qualification required

4 Administrative Information

4.1

Type of Procedure

Single stage

4.2

Reference number attributed to the notice by the contracting authority

Proc-20-32

4.3

Time Limits

4.5

Language or languages in which tenders or requests to participate can be drawn up

4.6

Tender Submission Postbox

5 Other Information

5.1

Additional Information

(WA Ref:104124)

The buyer considers that this contract is suitable for consortia bidding.

5.2

Additional Documentation

5.3

Publication date of this notice