Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
The NHS Commissioning Board (operating under the name of NHS England)
2nd Floor, Rutland House
Runcorn
WA7 2ES
UK
Contact person: Russell Greeenwood
E-mail: russell.greenwood@nhs.net
NUTS: UK
Internet address(es)
Main address: https://www.england.nhs.uk/
Address of the buyer profile: https://www.england.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
General Practice Patient Survey (GPPS)
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
The GP Patient Survey (GPPS) is an England-wide annual survey which has been running every year since 2007. It is sent to approximately 2.2 million people and asks about experiences of local primary care services including dentistry. Currently, the survey is ‘mixed mode’ and uses paper invitations and questionnaires with the option of completing the survey online (in the form of a link provided on a letter that individuals can type into their device and via SMS reminder messages).The survey currently provides data at national, Clinical Commissioning Group (CCG) and GP practice levels. It is used to understand performance at GP practice level as well as identifying emerging and ongoing national trends which feed into policy making. The GPPS is extensively used by NHS England and NHS Improvement (NHSEI), the Department of Health and Social Care (DHSC) and Care Quality Commission (CQC).
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
10 552 108.16
GBP
II.2) Description
II.2.2) Additional CPV code(s)
79300000
79342311
79310000
79320000
79342310
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
The survey not only provides data on key priorities such as access to general practice, but also provides insight about a wide range of other areas including health inequalities at a population level, a key focus of the NHS Long Term plan. The survey is also a key asset at local level, providing robust and comparable insight to local organisations and health systems about the performance of general practice.Methodology• That the survey will continue to be run on a yearly basis at GP practice level.• That the survey’s implementation will continue to be mixed mode – paper based and online. This is to minimise selection bias and ensure a key part of the population are not excluded. In addition, experiments in this area have found a drop-in response rate with increased online completion, which impacts on the ability to report robustly at GP Practice level.• The drive to increase online uptake will continue.Content• That the main focus of the survey will continue to be general practice but that the survey content reflects changing primary care contexts and policy priorities.Sampling• That the survey sampling criteria remains the same – those registered with a GP practice for at least six months, aged 16 and over.• That the survey sample will continue to be drawn from the Personal Demographic Service (PDS). Please note mobile telephone numbers and emails do not cover everyone in the sample (email approx. 25% and mobile telephone number 75%).• That the survey will continue to produce weighted data that are representative and comparable at GP practice level and that are also nationally representative.Data production• That the survey would be run to the existing timings including survey fieldwork January until early April and publication in July the same year.• That there would be the opportunity to report the survey based on other geographies such as STP and PCN.• The survey will require a certain sample size and/or confidence interval width at practice level which is defined in the ITT.
II.2.5) Award criteria
Quality criterion: Technical
/ Weighting: 70
Cost criterion: Price
/ Weighting: 30
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2021/S 000-003355
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
16/08/2021
V.2.2) Information about tenders
Number of tenders received: 5
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 5
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Market and Opinion Research International Limited (Trading as Ipsos MORI)
C/O CFO-Ipsos Mori, 3 Thomas More Square
London
E1W 1YW
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 10 552 108.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
The High Court
Strand
London
WC2A 2LL
UK
E-mail: generaloffice@administrativecourtoffice.justice.gov.uk
Internet address(es)
URL: https://www.gov.uk/courts-tribunals
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
The Authority will incorporate a standstill period at the point that information about the actual award of the contract is communicated to tenderers.That notification will provide information on the award decision. The standstill period, which will be for a minimum of ten (10) calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2015 (as amended) provide remedies under statute for aggrieved parties.
VI.4.4) Service from which information about the review procedure may be obtained
The NHS Commissioning Board (operating under the name of NHS England)
2nd Floor, Rutland House
Runcorn
WA7 2ES
UK
Internet address(es)
URL: https://www.england.nhs.uk/
VI.5) Date of dispatch of this notice
09/09/2021