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Contract Notice

BATP provision of travel management services contract

  • First published: 25 September 2021
  • Last modified: 25 September 2021
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Contents

Summary

OCID:
Published by:
WEST MIDLANDS GROWTH COMPANY LIMITED
Authority ID:
AA81293
Publication date:
25 September 2021
Deadline date:
25 October 2021
Notice type:
Contract Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

WMGC Ltd requires setting up a Framework Agreement with a single Travel Management Company at no volume guarantee basis to assist in the planning, booking, organisation, scheduling and issue resolution of both domestic and international travel. The Travel Management Company should have an Online Booking Tool (OBT) software which has the ability to integrate with WMGC Ltd expense management solution and a team of dedicated back office staff who will be able to learn, understand and provide WMGC LTD travel requirements inline with travel policy and guidelines

The services of an experienced Travel Management Company is required for the following markets:

a) Australia

b) USA and Canada

c) India

d) Singapore and Malaysia

e) Dubai

f) China

This tender will cover the provision of a fully managed travel service for the purpose of booking all rail and air travel tickets, all hotel accommodation and other requirements related to business travel. The selected contractor to this Framework will provide WMGC Ltd with travel related services that will enable staff and event planners to book flights, accommodation and with an online booking tool (OBT) and, when required, with the assistance of a live contact centre agent who can completely book full trip itineraries for both international and domestic travel. The BATP and BAU has a requirement for both domestic (within United Kingdom) and overseas travel to key markets and the intention of this 4-year Framework Agreement is to standardise and control corporate travel across the business.

Rail, Hotel accommodation and Flights are a key spend areas for the BATP and it is estimated that spend against the Framework shall be in the region of £0 to £431,189.00 over the life of the Framework and it is estimated that the bulk of the spend (transactions) shall be on flights bookings, Rail and Hotel accommodation. The successful bidder will be required to perform, but not limited to, the services detailed in the service specifications brief. In the initial stages of the Framework call off contracts, it is expected that the majority of transactions will be undertaken off-line, but as process becomes fully embedded between WMGC Ltd and the Framework contracted Suppliers develops and spend becomes controlled, an on-line transaction will be rolled out to all service areas.

WMGC Ltd are also looking to have a solution which offers a streamlined back-office processes which helps in producing management information as required by finance and staff. The successful bidder to the framework will be required to offer and develop solutions to ensure all processes are as efficient and integrated as possible.

Full notice text

Contract notice

Section I: Contracting authority

I.1) Name and addresses

WEST MIDLANDS GROWTH COMPANY LIMITED

Baskerville House,2 Centenary Square

BIRMINGHAM

B12ND

UK

Contact person: Ronny Tigere

Telephone: +44 1212025057

E-mail: ronny.tigere@wmgrowth.com

NUTS: UKG3

Internet address(es)

Main address: https://www.wmgrowth.com

Address of the buyer profile: https://in-tendhost.co.uk/wmgrowth/aspx/Home

I.3) Communication

The procurement documents are available for unrestricted and full direct access, free of charge at:

https://in-tendhost.co.uk/wmgrowth/aspx/Home


Additional information can be obtained from the abovementioned address


Tenders or requests to participate must be sent electronically to:

https://in-tendhost.co.uk/wmgrowth/aspx/Home


Tenders or requests to participate must be sent to the abovementioned address


I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

BATP provision of travel management services contract

Reference number: 2021-WMGC-0048

II.1.2) Main CPV code

63516000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The scope of these services is to provide travel management services for the Business and Tourism Programme (BATP) and Business as Usual BAU

II.1.5) Estimated total value

Value excluding VAT: 431 189.00  GBP

II.1.6) Information about lots

This contract is divided into lots: No

II.2) Description

II.2.2) Additional CPV code(s)

63516000

II.2.3) Place of performance

NUTS code:

UKG3


Main site or place of performance:

As the crow flies from B1

II.2.4) Description of the procurement

WMGC Ltd requires setting up a Framework Agreement with a single Travel Management Company at no volume guarantee basis to assist in the planning, booking, organisation, scheduling and issue resolution of both domestic and international travel. The Travel Management Company should have an Online Booking Tool (OBT) software which has the ability to integrate with WMGC Ltd expense management solution and a team of dedicated back office staff who will be able to learn, understand and provide WMGC LTD travel requirements inline with travel policy and guidelines

The services of an experienced Travel Management Company is required for the following markets:

a) Australia

b) USA and Canada

c) India

d) Singapore and Malaysia

e) Dubai

f) China

This tender will cover the provision of a fully managed travel service for the purpose of booking all rail and air travel tickets, all hotel accommodation and other requirements related to business travel. The selected contractor to this Framework will provide WMGC Ltd with travel related services that will enable staff and event planners to book flights, accommodation and with an online booking tool (OBT) and, when required, with the assistance of a live contact centre agent who can completely book full trip itineraries for both international and domestic travel. The BATP and BAU has a requirement for both domestic (within United Kingdom) and overseas travel to key markets and the intention of this 4-year Framework Agreement is to standardise and control corporate travel across the business.

Rail, Hotel accommodation and Flights are a key spend areas for the BATP and it is estimated that spend against the Framework shall be in the region of £0 to £431,189.00 over the life of the Framework and it is estimated that the bulk of the spend (transactions) shall be on flights bookings, Rail and Hotel accommodation. The successful bidder will be required to perform, but not limited to, the services detailed in the service specifications brief. In the initial stages of the Framework call off contracts, it is expected that the majority of transactions will be undertaken off-line, but as process becomes fully embedded between WMGC Ltd and the Framework contracted Suppliers develops and spend becomes controlled, an on-line transaction will be rolled out to all service areas.

WMGC Ltd are also looking to have a solution which offers a streamlined back-office processes which helps in producing management information as required by finance and staff. The successful bidder to the framework will be required to offer and develop solutions to ensure all processes are as efficient and integrated as possible.

II.2.5) Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6) Estimated value

Value excluding VAT: 431 189.00  GBP

II.2.7) Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48

This contract is subject to renewal: No

II.2.9) Information about the limits on the number of candidates to be invited

II.2.10) Information about variants

Variants will be accepted: No

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Act as a single point of contact for all travel management of WMGC for period of 4 years.

Fulfil BATP and BAU travel management requirements for series of major global industry and leisure tourist events in the following markets - Canada, Australia and India, Malaysia and Singapore. May extend to North America and China. Which will include:

International Business Meetings / Events

International Sporting Events

Export Showcase Events

QBR Sales Missions

Market Visits

International Leisure Tourism Event

This will be a 4-year framework agreement - translated into a contract at the point of demand led call off. Based on the following specifications:

Spec 1 Online Rail Specification

Spec 2 Online Accommodation Specification

Spec 3 Online Air Specification

Spec 4 Online Travel Specification

Spec 5 Online Group Support Services Specification

Section III: Legal, economic, financial and technical information

III.1) Conditions for participation

III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As per Tender documents

III.1.2) Economic and financial standing

List and brief description of selection criteria:

As per tender documents


Minimum level(s) of standards required:

As per Tender Documents

III.1.3) Technical and professional ability

List and brief description of selection criteria:

As Per Tender Documents


Minimum level(s) of standards required:

As per Tender Documents

III.2) Conditions related to the contract

III.2.2) Contract performance conditions

As per Tender documents

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.2) Time limit for receipt of tenders or requests to participate

Date: 25/10/2021

Local time: 12:00

IV.2.4) Languages in which tenders or requests to participate may be submitted

EN

IV.2.6) Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7) Conditions for opening of tenders

Date: 25/10/2021

Local time: 13:00

Place:

Remotely online

Information about authorised persons and opening procedure:

Procurement Lead

Section VI: Complementary information

VI.1) Information about recurrence

This is a recurrent procurement: No

VI.3) Additional information

The framework will be available for use by BATP and BAU and does not guarantee suppliers any business through this framework.

The duration will be a maximum of 4 years from date when the enabling agreement is signed and we do not expect to extend the framework after the initial term. We also reserve the right to award the services outside the framework. The framework agreement will utilise WMGC terms and conditions as part of the call off process which shall be binding to all contracts as a result of call off from the framework. This procurement will be managed electronically via the In-Tend WMGC e-tendering tool. This will be the route for sharing all information and communicating with potential providers.

Once registered on In-Tend e-sourcing tool, you will be able to express your interest in this specific procurement. Your registered user will receive a notification e-mail to alert them once this has been done. Please note this procurement exercise is being conducted using In-Tend (e-tendering platform . All

tenderers wishing to participate in this tender process are required to register on this link

https://in-tendhost.co.uk/wmgrowth/aspx/Registration and use the Register / Sign In button which is located on the left hand side of the page and complete the registration forms. Following registration, an e-mail will be sent to you advising of your user ID along with a reminder of your e-mail address and password. Details of the project are located under the current tenders link which is also where you can express an interest and receive the

documentation. Once you have done this you must log back into the website using the details provided following registration and locate the contract document under Tenders, My Tenders on the menu. The Tender should be received no later than Monday 25th October 2021. The value of the Framework headroom may be varied inline PCR (2015) Regulation 72 modification of contracts during their term in line with principles set in that regulation by varying up to 50% of the framework value as long as the modification is not substantial in altering initial procurement.

VI.4) Procedures for review

VI.4.1) Review body

Commercial Working Group

Baskerville House 2 Centenary Square Birmingham United Kingdom

Birmingham

B1 2ND

UK

Telephone: +44 1212025115

E-mail: ronny.tigere@wmgc.com

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

WMGC Ltd will incorporate a minimum of 10 calendar day standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to seek further debriefing from the contracting Authority before the contract is entered into. The further clarification request of the intention to award must be sought within 10 days of issuing the intention to award letters.

VI.5) Date of dispatch of this notice

24/09/2021

Coding

Commodity categories

ID Title Parent category
63516000 Travel management services Travel agency and similar services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
ronny.tigere@wmgrowth.com
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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