Contract notice
Section I: Contracting
authority
I.1) Name and addresses
SOUTH YORKSHIRE PASSENGER TRANSPORT EXECUTIVE
11 Broad Street West
SHEFFIELD
S12BQ
UK
Contact person: -
E-mail: tendering@sypte.co.uk
NUTS: UKE32
Internet address(es)
Main address: www.sypte.co.uk/WhatWeDo/Contracts
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
www.sypte.co.uk/WhatWeDo/Contracts
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
www.sypte.co.uk/WhatWeDo/Contracts
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Customer Services and Cleaning Services
Reference number: 4153
II.1.2) Main CPV code
90910000
II.1.3) Type of contract
Services
II.1.4) Short description
Provision of Customer Services and Cleaning Services for SYPTE in South Yorkshire
II.1.5) Estimated total value
Value excluding VAT:
16 500 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
79342300
II.2.3) Place of performance
NUTS code:
UKE3
Main site or place of performance:
South Yorkshire
II.2.4) Description of the procurement
Service providers are required to provide, proactive, highly flexible, customer focused, customer service, and cleaning teams to deliver a competent standard of customer service and facilities presentation across SYPTE's sites, to a standard which is acceptable to both customers and relevant stakeholders. It is necessary that customer service and cleaning service teams work in a fully integrated and collaborative manner.
SYPTE's portfolio includes but is not limited to:
• Head Office Premises
• Transport Interchanges
• Park & Ride sites
• Mini Interchanges
• Satellite sites
• Rail sites
• 'On street' Infrastructure (bus stops, bus shelters and information totems)
These facilities are located throughout South Yorkshire.
SYPTE's Transport Interchanges currently experience footfall in excess of Seventeen million customers per annum.
.
The Contract will run from 1 April 2022 to 31 March 2027 with an estimated overall contract value of £16.5 million allowing for possible inflation. The estimated value for the first year of this contract is £3,280,000.00, this figure also indicates the available budget in place for the provision of these services for the first year. SYPTE reserves the right following full evaluation that if the preferred tenderer's submitted price for Year 1 exceeds this figure post tender negotiations will take place to review and reduce the services proposed and if agreed this would be set out in the contract document. If post tender negotiations with the preferred tenderer cannot be successfully agreed SYPTE further reserves the right to discount this tender and to deem the next ranked tenderer the preferred tenderer and carry out the same process and so on until satisfactory agreement can be reached.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
16 500 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/04/2022
End:
31/03/2027
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.1) Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
List and brief description of conditions:
n/a
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
III.2.2) Contract performance conditions
As set out in the tender documentation
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
12/11/2021
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.7) Conditions for opening of tenders
Date:
12/11/2021
Local time: 13:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
Every 5 years
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.4) Procedures for review
VI.4.1) Review body
South Yorkshire Passenger Transport Executive
11 Broad Street West
Sheffield
S1 2BQ
UK
E-mail: jan.smallwood@sypte.co.uk
VI.5) Date of dispatch of this notice
29/09/2021