Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Borough Council of King's Lynn & West Norfolk
E07000146
Kings Court, Chapel Street
King's Lynn
PE30 1EX
UK
Telephone: +44 1553616200
E-mail: procurementtenders@west-norfolk.gov.uk
NUTS: UKH16
Internet address(es)
Main address: https://www.west-norfolk.gov.uk
Address of the buyer profile: https://www.west-norfolk.gov.uk/info/20150/doing_business_with_us
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Financial-transaction-processing-and-clearing-house-services./9Y7MEW2442
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent to the abovementioned address
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Merchant Card Transaction Services
Reference number: BCKLWN242
II.1.2) Main CPV code
66172000
II.1.3) Type of contract
Services
II.1.4) Short description
The Borough Council of King's Lynn & West Norfolk is inviting tenders for Merchant Card transaction services. The tender is divided into two lots for transaction processing, and a separate lot for card terminal provision and support.
II.1.5) Estimated total value
Value excluding VAT:
515 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for all lots
II.2) Description
Lot No: 1
II.2.1) Title
Transaction Processing Services
II.2.2) Additional CPV code(s)
66172000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement
The Council seeks a provider of secure payment card acceptance and processing services to enable the processing of Visa and Mastercard card payments through face to face transactions, online payments and over the phone to collect payments.
II.2.5) Award criteria
Criteria below:
Quality criterion: Reporting and access to information
/ Weighting: 30
Quality criterion: Support / Account Management
/ Weighting: 10
Quality criterion: Proposed Implementation Programme
/ Weighting: 5
Quality criterion: Supplier's Terms & Conditions
/ Weighting: 5
Cost criterion: Price
/ Weighting: 50
II.2.6) Estimated value
Value excluding VAT:
500 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
The contract is likely to be re-tendered a few months prior to expiry.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
Yes
Description of options:
The contract for transaction processing will be for a three year initial period, with provision for an extension of up to 2 further years
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Supply of Card Payment Terminals & Support Services
II.2.2) Additional CPV code(s)
66172000
II.2.3) Place of performance
NUTS code:
UKH16
Main site or place of performance:
North and West Norfolk
II.2.4) Description of the procurement
The Council intends to acquire its own terminals with a support contract to facilitate the collection of face to face and customer not present transaction payments for its leisure services and other offices as may be required.
II.2.5) Award criteria
Criteria below:
Quality criterion: Supply, and secure installation of devices
/ Weighting: 20
Quality criterion: Account relationship management
/ Weighting: 10
Quality criterion: Ongoing support services
/ Weighting: 10
Quality criterion: Supplier's Terms & Conditions
/ Weighting: 5
Cost criterion: Purchase cost for each unit
/ Weighting: 35
Cost criterion: Annual maintenance cost per unit
/ Weighting: 15
Cost criterion: Annual cost of SIM Card and data processing
/ Weighting: 5
II.2.6) Estimated value
Value excluding VAT:
15 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
The support and maintenance contract may be re-tendered a few months prior to expiry.
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
Yes
II.2.11) Information about options
Options:
Yes
Description of options:
The support and maintenance contract may be extended, the length of which will be determined by the lifespan of the terminals.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
31/10/2022
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
31/10/2022
Local time: 14:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
Yes
Estimated timing for further notices to be published:
A few months prior to expiry of the contract(s).
VI.2) Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3) Additional information
The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.
For more information about this opportunity, please visit the Delta eSourcing portal at:
https://www.delta-esourcing.com/tenders/UK-UK-King%27s-Lynn:-Financial-transaction-processing-and-clearing-house-services./9Y7MEW2442
To respond to this opportunity, please click here:
https://www.delta-esourcing.com/respond/9Y7MEW2442
GO Reference: GO-2022923-PRO-21012232
VI.4) Procedures for review
VI.4.1) Review body
Borough Council of King's Lynn & West Norfolk
Kings Court, Chapel Street
Kings Lynn
PE30 1EX
UK
Telephone: +44 1553616200
E-mail: procurementtenders@West-Norfolk.gov.uk
Internet address(es)
URL: https://www.west-norfolk.gov.uk
VI.5) Date of dispatch of this notice
23/09/2022