Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
New City College
Poplar High Street
Tower Hamlets
E14 0AF
UK
Telephone: +44 2075107719
E-mail: billy.ewart@ncclondon.ac.uk
NUTS: UKI
Internet address(es)
Main address: http://www.ncclondon.ac.uk
Address of the buyer profile: http://www.ncclondon.ac.uk
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Implementation of Enterprise Service Management Solution
Reference number: CA11903 - 2022_53
II.1.2) Main CPV code
72263000
II.1.3) Type of contract
Services
II.1.4) Short description
The ESM solution is a software to be utilised centrally, across all service departments to enhance the customer experience and communication with our stakeholders.
This objective will be achieved by sourcing an ESM solution on a single integrated business environment
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKI
Main site or place of performance:
London
II.2.4) Description of the procurement
The ESM solution is a software to be utilised centrally, across all service departments to enhance the customer experience and communication with our stakeholders.
This objective will be achieved by sourcing an ESM solution on a single integrated business environment
II.2.5) Award criteria
Cost criterion: Notice is cancelled
/ Weighting: 100.00%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2023/S 000-005232
Section V: Award of contract
Contract No: CA11903
Title: Implementation of Enterprise Service Management Solution
A contract/lot is awarded:
No
V.1 Information on non-award
The contract/lot is not awarded
Other reasons (discontinuation of procedure)
Section VI: Complementary information
VI.3) Additional information
VI.4) Procedures for review
VI.4.1) Review body
NCC
112 Poplar
London
E14 0AF
UK
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
12/09/2023