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Contract Award Notice

Social Media Monitoring Solution

  • First published: 19 September 2023
  • Last modified: 19 September 2023
  • Record interest

     

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-036949
Published by:
Financial Conduct Authority
Authority ID:
AA21206
Publication date:
19 September 2023
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The FCA's Digital Intelligence Exploitation Department has contracted for a social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends with the potential of impacting the financial eco system, and a tool which will allow it to retrieve information about Firms, in particular the issues, concerns harms consumers are experiencing. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Financial Conduct Authority

12 Endeavour Square

London

E20 1JN

UK

Telephone: +44 2070666702

E-mail: isprocurement@fca.org.uk

NUTS: UK

Internet address(es)

Main address: https://www.fca.org.uk

Address of the buyer profile: https://www.fca.org.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Economic and financial affairs

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Social Media Monitoring Solution

Reference number: CON-21-085

II.1.2) Main CPV code

72000000

 

II.1.3) Type of contract

Services

II.1.4) Short description

The FCA's Digital Intelligence Exploitation Department has entered a contract for social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends that have the potential of impacting the financial eco system. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 1 206 750.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

48600000

48610000

48611000

48000000

48810000

64216200

72222300

32583000

79315000

II.2.3) Place of performance

NUTS code:

UK


Main site or place of performance:

UNITED KINGDOM

II.2.4) Description of the procurement

The FCA's Digital Intelligence Exploitation Department has contracted for a social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends with the potential of impacting the financial eco system, and a tool which will allow it to retrieve information about Firms, in particular the issues, concerns harms consumers are experiencing. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

II.2.5) Award criteria

Quality criterion: Criterion 1 / Weighting: 70

Price / Weighting:  30

II.2.11) Information about options

Options: Yes

Description of options:

The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. The total value of the contract in this notice includes the initial contract term of two (2) years and the optional extension terms.

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2022/S 000-026125

Section V: Award of contract

Contract No: CON-21-085

Title: Social Media Monitoring Solution

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

08/02/2023

V.2.2) Information about tenders

Number of tenders received: 7

Number of tenders received from SMEs: 7

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 7

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

FENIX MEDIA LTD T/A PULSAR

04378213

Johnson Building, 79 Hatton Garden

London

EC1N 8AW

UK

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 206 750.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.3) Additional information

The total value of the contract in this notice includes the initial contract term of two (2) years and the optional extension terms.

To view this notice, please click here:

<a href="https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=809848005" target="_blank">https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=809848005</a>

GO Reference: GO-2023918-PRO-23947413

VI.4) Procedures for review

VI.4.1) Review body

Financial Conduct Authority

12 Endeavour Square

London

E20 1JN

UK

Telephone: +44 2070661000

E-mail: isprocurement@fca.org.uk

Internet address(es)

URL: www.fca.org.uk

VI.5) Date of dispatch of this notice

18/09/2023

Coding

Commodity categories

ID Title Parent category
32583000 Data and voice media Data equipment
48600000 Database and operating software package Software package and information systems
48611000 Database software package Database systems
48610000 Database systems Database and operating software package
64216200 Electronic information services Electronic message and information services
48810000 Information systems Information systems and servers
72222300 Information technology services Information systems or technology strategic review and planning services
72000000 IT services: consulting, software development, Internet and support Computer and Related Services
79315000 Social research services Market research services
48000000 Software package and information systems Computer and Related Services

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
isprocurement@fca.org.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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