Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
HM Revenue & Customs
100 Parliament Street
London
SW1A2BQ
UK
Contact person: Mandy Beames
Telephone: +44 3000501015
E-mail: mandy.beames@hmrc.gov.uk
NUTS: UKI32
Internet address(es)
Main address: www.hmrc.gov.uk
I.4) Type of the contracting authority
National or federal agency/office
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of IT Hardware and Software Support Renewal
Reference number: SR2555933563
II.1.2) Main CPV code
72000000
II.1.3) Type of contract
Services
II.1.4) Short description
Renewal contract for a performance monitoring and troubleshooting tool. This includes hardware licences support.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
984 247.63
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UK
Main site or place of performance:
HMRC Locations across the estate
II.2.4) Description of the procurement
A performance monitoring and troubleshooting tool on a two-year contract. This includes hardware licences support.
II.2.5) Award criteria
Quality criterion: Social Value
/ Weighting: 10%
Price
/ Weighting:
90%
II.2.11) Information about options
Options:
Yes
Description of options:
1 permissible 12 month extension
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This was a call-off procedure via a CCS Framework and therefore the award of contract without prior publication in the Official Journal of the European Union is lawful.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
25/07/2025
V.2.2) Information about tenders
Number of tenders received: 3
Number of tenders received from SMEs: 0
Number of tenders received by electronic means: 3
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
British Telecommunications Limited
100008
50 Leman Street
London
E1 8HQ
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 984 247.63
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
HMRC
100 Parliament Street
London
SW1A2BQ
UK
VI.5) Date of dispatch of this notice
01/09/2025