Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
Contact person: Collette Palmer
E-mail: collette.palmer@nhs.net
NUTS: UKJ1
Internet address(es)
Main address: https://www.england.nhs.uk/
Address of the buyer profile: https://www.england.nhs.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://health-family.force.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://health-family.force.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of Hair Epilation Services
II.1.2) Main CPV code
85100000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS Arden and Greater East Midlands Commissioning Support Unit (AGCSU), on behalf of NHS England Specialised Commissioning (referred to as the Authority) is inviting suitably qualified and experienced providers express interest in the provision of Hair Epilation Services.<br/><br/>As a result of this procurement exercise an agreement will be established with the successful providers for a period of five (5) years. Should the Commissioner’s requirements change during the contract term including due to a service review then this will be managed in accordance with the contractual terms.<br/><br/>The deadline for submissions is12.00pm (noon) on Monday 6th October 2025.
II.1.5) Estimated total value
Value excluding VAT:
.01
GBP
II.1.6) Information about lots
This contract is divided into lots:
Yes
Tenders may be submitted for one lot only
II.2) Description
Lot No: 1
II.2.1) Title
Lot 1 - (New Entrants Only)
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 1 – for new providers to complete if they do not currently hold a contract with NHSE for the Provision of Hair Epilation services.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
.01
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Lot No: 2
II.2.1) Title
Lot 2 (Existing Providers Only)
II.2.2) Additional CPV code(s)
85100000
II.2.3) Place of performance
NUTS code:
UK
II.2.4) Description of the procurement
Lot 2 – for existing providers that have a contract that is due to expire on 31st March 2026 with NHSE for the Provision of Hair Epilation services.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
.01
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 60
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
06/10/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 6 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
06/10/2025
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
This service covers the provision of non-surgical Gender Identity Services for adults that are prescribed as specialised services. This document should be read in conjunction with NHS England’s service specification for Gender Identity Services for Adults (Surgical Interventions).<br/><br/>Link to service specification: https://www.england.nhs.uk/publication/service-specification-gender-identity-services-for-adults-non-surgical-interventions<br/> <br/>Gender identity services includes specialist assessment, non-surgical care packages, certain surgical interventions and immediate associated after care provided by specialist centres.<br/> <br/>Integrated Care Systems are responsible for commissioning certain non-specialist elements of the NHS pathway of care for individuals with gender dysphoria.<br/><br/>Lot 1 – for new providers to complete if they do not currently hold a contract with NHSE for the Provision of Hair Epilation services.<br/> <br/>Lot 2 – for existing providers that have a contract that is due to expire on 31st March 2026 with NHSE for the Provision of Hair Epilation services.<br/> <br/>All Providers MUST complete the basic questionnaire within the Qualification envelope on the Atamis portal.<br/><br/>To express interest and participate in the Procurement, please register and apply via Atamis esourcing portal https://health-family.force.com/s/Welcome Should Tenderers have any queries, or problems using the portal, they should contact the Helpdesk at:<br/>Phone: 0800 0988 201<br/>E-mail: support-health@atamis.co.uk<br/><br/>The closing date for completed Competitive Process responses is 12:00pm (noon), on Monday 6th October 2025.<br/><br/>Atamis Project reference: C386594
VI.4) Procedures for review
VI.4.1) Review body
NHS Arden and Greater East Midlands Commissioning Support Unit
Cardinal Square, 10 Nottingham Road
Derby
DE1 3QT
UK
Internet address(es)
URL: https://www.ardengemcsu.nhs.uk/
VI.5) Date of dispatch of this notice
02/09/2025