Contract notice
Section I: Contracting
authority
I.1) Name and addresses
Abertay University
Bell Street
Dundee
DD1 1HG
UK
Contact person: Nicci Robertson
Telephone: +44 1382308995
E-mail: procurement@abertay.ac.uk
NUTS: UK
Internet address(es)
Main address: http://www.abertay.ac.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00103
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/1977365701990F975C2C
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/1977365701990F975C2C
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Provision of a Marketing CRM
Reference number: 020-AU-ICT-2526
II.1.2) Main CPV code
72212480
II.1.3) Type of contract
Services
II.1.4) Short description
The Contract Agreement includes but is not limited to the following element:
Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance
Native or supported integration with SITS for data flows.
Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.
Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.
Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.
Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.
Feature an accessible drag-and-drop email/template builder for ease of use across teams.
Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.
II.1.5) Estimated total value
Value excluding VAT:
75 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.2) Additional CPV code(s)
72212480
II.2.3) Place of performance
NUTS code:
UKM71
Main site or place of performance:
Abertay University
Bell Street
Dundee
DD1 1HG
II.2.4) Description of the procurement
The Contract Agreement includes but is not limited to the following element:
Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance
Native or supported integration with SITS for data flows.
Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution.
Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management.
Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission.
Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities.
Feature an accessible drag-and-drop email/template builder for ease of use across teams.
Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.
II.2.5) Award criteria
Criteria below:
Quality criterion: 60
/ Weighting: Technical
Price
/ Weighting:
40
II.2.6) Estimated value
Value excluding VAT:
75 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Duration in months: 36
This contract is subject to renewal: Yes
Description of renewals:
24 month extension
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section III: Legal, economic, financial and technical information
III.1) Conditions for participation
III.1.2) Economic and financial standing
Selection criteria as stated in the procurement documents
III.1.3) Technical and professional ability
Selection criteria as stated in the procurement documents
III.2) Conditions related to the contract
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-060617
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
17/10/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Tender must be valid until:
31/10/2025
IV.2.7) Conditions for opening of tenders
Date:
17/10/2025
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
The buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 30048. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
(SC Ref:808915)
VI.4) Procedures for review
VI.4.1) Review body
Dundee Sherriff & Justice of the Peace Courts
6 West Bell Street
Dundee
DD1 9AD
UK
VI.5) Date of dispatch of this notice
03/09/2025