Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
NHS West Yorkshire Integrated Care Board
White Rose House, West Parade
Wakefield
WF1 1LT
UK
Contact person: Simon Rowe
E-mail: wyicb-kirk.procurement@nhs.net
NUTS: UKE4
Internet address(es)
Main address: https://www.westyorkshire.icb.nhs.uk/
Address of the buyer profile: https://www.westyorkshire.icb.nhs.uk/
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Non-Emergency Patient Transport Services (NEPTS)
Reference number: C386124
II.1.2) Main CPV code
85143000
II.1.3) Type of contract
Services
II.1.4) Short description
Non-emergency Patient Transport (NEPTS) provides pre-planned and on-day (unplanned) transport to support eligible patients to access NHS funded care. NEPTS caters for those patients who are either too ill to get to hospital without assistance or for whom travelling may cause their condition to deteriorate. The service provides for a wide range of patient mobilities, requiring a variety of vehicle types and levels of care consistent with the patient's medical needs - including specialist moving and handling or support during transport such as provision of oxygen.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
32 500 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKE4
II.2.4) Description of the procurement
The Contract Authority, the NHS West Yorkshire Integrated Care Board, intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.<br/>The Contract Term is 22 months. 1st October 2025 to the 31st July 2027.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard. <br/>The criteria of the PSR have been applied as follows:<br/>Quality and innovation (including performance): 60%<br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the Directive
Explanation
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. The Standstill Period will begin on the day after the publication of this notice. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.<br/>Written representations should be sent to wyicb-kirk.procurement@nhs.net
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
04/09/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Yorkshire Ambulance Service NHS Trust
00000N/A
Logistics Hub, Unit C1, Telford Way, Wakefield 41 Industrial Estate, Wakefield, WF2 0XQ
Wakefield
WF2 0XQ
UK
NUTS: UK
Internet address(es)
URL: https://www.yas.nhs.uk
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 32 500 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
This is a Provider Selection Regime (PSR) intention to award notice. The Standstill Period will begin on the day after the publication of this notice and shall end at midnight on the 17th September 2025. Representations by providers must be made to the relevant authority in writing to the named Contact Person. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.<br/>Written representations should be sent to wyicb-kirk.procurement@nhs.net <br/>Your response must include the information below<br/>Cost criterion / Price <br/>The existing provider(s) is satisfying the contract and will likely satisfy the proposed contract to a sufficient standard.<br/>Weighting:100<br/><br/>The service has been reviewed against the key criteria of the Provider Selection Regime. The criteria were given the following weightings throughout.<br/>Quality and innovation (including performance): 60%, including 40% for performance against contractual KPIs. <br/>Value: 10%<br/>Integration, collaboration and service sustainability: 10%<br/>Improving access, reducing health inequalities and improving choice: 10%<br/>Social value: 10%<br/><br/>The existing provider scored over 70%, which is the Contract Authority’s pass mark to proceed with the intent to award notice.<br/><br/>The existing provider has consistently met the majority of KPIs (6 out of 9) within the preceding 12 months. <br/><br/>Under-performance against 2 out of 9 KPIs has been marginal, and where performance improvement can be evidenced throughout the preceding 12 months. The Contracting Authority has assessed this to be acceptable. <br/><br/>The existing provider’s non-achievement of 1 Key Performance Indicator - for its call-handling response - has been scrutinised (throughout the 2024/25 financial year) and has been subject to a specific project since April 2025 to reduce the volume of calls and improve performance. From April 2025 to July 2025, under-performance is now marginal and the KPI has been met in-full for June and July 2025. The Contracting Authority has assessed this to be acceptable. <br/><br/>For the other aspects of the key criteria, the Contracting Authority adopted a standardised scoring matrix. This consisted of assessing the information from the review of service against the requirements listed within the statutory guidance for the Provider Selection Regime. <br/>There are no declarations of Interest.
VI.4) Procedures for review
VI.4.1) Review body
WYICB PSR Review Panel
White Rose House, West Parade
Wakefield
WF1 1LT
UK
Internet address(es)
URL: https://www.westyorkshire.icb.nhs.uk/
VI.4.2) Body responsible for mediation procedures
NHS England Independent Patient Choice and Procurement Panel
London
London
SE1 8UG
UK
Internet address(es)
URL: https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/
VI.5) Date of dispatch of this notice
04/09/2025