Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
West Midlands Combined Authority
16 Summer Lane
Birmingham
B193SD
UK
E-mail: procurement.team@wmca.org.uk
NUTS: UKG31
Internet address(es)
Main address: https://www.wmca.org.uk/
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
TfWM Safeguarding Lead Consultancy Support
II.1.2) Main CPV code
71311200
II.1.3) Type of contract
Services
II.1.4) Short description
Transport for West Midlands (TFWM) requires support from a Safeguarding Lead to ensure the safe and compliant operation of Ring & Ride (R&R)/Demand Responsive Transport (DRT)/West Midlands Bus on Demand services.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
38 395.20
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKG
II.2.4) Description of the procurement
Transport for West Midlands (TFWM) requires support from a Safeguarding Lead to ensure the safe and compliant operation of Ring & Ride (R&R)/Demand Responsive Transport (DRT)/West Midlands Bus on Demand services.
• Ensure appropriate safeguarding protocols and procedures are developed and implemented, with adherence by TfWM and operators
• Develop, deliver, and maintain the Safeguarding Action Plan for the delivery of R&R and DRT services in the region for all operational elements of the service including assurance and audit of NEAT operations; We Move operations; VIA system; internal TfWM training, processes and procedures and commissioned customer contact function.
• Coordinate and undertake a repeat safeguarding and assurance audit of operational activity, including site visits to operators.
• Provide expert, independent advice for any investigated safeguarding incidents undertaken by TfWM and operation partners, and support Customer Experience colleagues with specialist safeguarding advice.
• Record the actions and outcomes from any investigated safeguarding incidents of near misses and implement and manage the action tracker ensuring that the actions identified are delivered.
• Prepare and present reports to the R&R/DRT Steering Group and the operational management structure to report on safeguarding issues identified, resulting actions and progress.
• Collate a consolidated list of development proposals with the tech provider to ensure the system can deliver safeguarding best practice across the service.
• Support the programme management activities, leading on all safeguarding tasks, for the implementation of the new Target Operating Model.
• Work with the technology provider to migrate to new operators as part of new TOM.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
Direct award to Waterman Aspen as permissible under the MHA Framework guidelines.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
03/09/2025
V.2.2) Information about tenders
Number of tenders received: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Waterman Aspen Limited
02203474
London
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 38 395.20
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
West Midlands Combined Authority
Birmingham
UK
VI.5) Date of dispatch of this notice
11/09/2025