Summary
- OCID:
- ocds-h6vhtk-059b93
- Published by:
- East of England Ambulance Service NHS Trust
- Authority ID:
- AA79000
- Publication date:
- 17 September 2025
- Deadline date:
- 09 October 2025
- Notice type:
- UK4
- Has documents:
- No
- Has SPD:
- No
- Has Carbon Reduction Plan:
- N/A
Abstract
The Authority is seeking an external specialist organisation to provide a Marketing Contacts Database to assist in the commercial growth of the Authority’s Commercial Services departments that consist of:• TrainEEAST – Provides clinician led professional training and is a provider of medical equipment, such as responder bags, defibrillators, bleed kits etc. Further information can be found on the TrainEEAST website: Professional Health Training Courses | TrainEEAST • CallEEAST – Provides an outsourced contact centre, supporting multiple sectors from Health, Social Care and Commercial organisations, proving inbound and outbound contact centre services. Further information can be found on the CallEEAST website: Enhance Your Customer Experience | 24/7 Contact Centre Services• The National Performance Advisory Group (NPAG) - Supports NHS and public sector managers in the continuous improvement of their services through Best Value Groups, Conferences, Training Workshops and Networking. Further information can be found on the NPAG website: NPAG: NHS & Public Sector Support
Full notice text
Scope
Procurement description
The Authority is seeking an external specialist organisation to provide a Marketing Contacts Database to assist in the commercial growth of the Authority’s Commercial Services departments that consist of:
• TrainEEAST – Provides clinician led professional training and is a provider of medical equipment, such as responder bags, defibrillators, bleed kits etc. Further information can be found on the TrainEEAST website: Professional Health Training Courses | TrainEEAST
• CallEEAST – Provides an outsourced contact centre, supporting multiple sectors from Health, Social Care and Commercial organisations, proving inbound and outbound contact centre services. Further information can be found on the CallEEAST website: Enhance Your Customer Experience | 24/7 Contact Centre Services
• The National Performance Advisory Group (NPAG) - Supports NHS and public sector managers in the continuous improvement of their services through Best Value Groups, Conferences, Training Workshops and Networking. Further information can be found on the NPAG website: NPAG: NHS & Public Sector Support
Total value (estimated, excluding VAT)
75000.00 GBP to 75000.00GBP
Contract dates (estimated)
01 November 2025, 00:00AM to 31 October 2028, 23:59PM
Extension end date (if all the extensions are used): 31 October 2030
Contracting authority
East of England Ambulance Service NHS Trust
Identification register:
Address 1: Whiting Way
Town/City: Melbourn
Postcode: SG8 6EN
Country: United Kingdom
Website: https://www.eastamb.nhs.uk/
Public Procurement Organisation Number: PBNZ-4155-WXBZ
NUTS code: UKH12
Email: tenders@eastamb.nhs.uk
Organisation type: Public authority - central government
Procedure
Procedure type
Below threshold - open competition
Is the total value above threshold?
Below threshold
Lots
Divided into 3 lots
Lot 1 - NHS
Lot number: 1 Description
Lot 1 - NHS sector contacts
CPV classifications
- 79342000 - Marketing services
Lot value (estimated)
25000.00 GBP Excluding VAT
30000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 November 2025, 00:00AM
Contract end date (estimated)
31 October 2028, 23:59PM
Extension end date (estimated)
31 October 2030, 23:59PM
Can the contract be extended?
Yes
Description of extensions
option to extend for 2 further periods of twelve (12) months
Does the lot include options?
Yes
Description of options
option to extend for 2 further periods of twelve (12) months
Participation
Conditions of participation
See RFQ Documents
Simple description of award criteria
As detailed within the RFQ Documentation
Lot 2 - Public Sector
Lot number: 2 Description
Lot 2 - Public Sector contacts
CPV classifications
- 79342000 - Marketing services
Lot value (estimated)
25000.00 GBP Excluding VAT
30000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 November 2025, 00:00AM
Contract end date (estimated)
31 October 2028, 23:59PM
Extension end date (estimated)
31 October 2030, 23:59PM
Can the contract be extended?
Yes
Description of extensions
option to extend for 2 further periods of twelve (12) months
Does the lot include options?
Yes
Description of options
option to extend for 2 further periods of twelve (12) months
Participation
Conditions of participation
See RFQ Documents
Simple description of award criteria
As detailed within the RFQ Documentation
Lot 3 – Commercial B2B
Lot number: 3 Description
Lot 3 – Commercial B2B contacts
CPV classifications
- 79342000 - Marketing services
Lot value (estimated)
25000.00 GBP Excluding VAT
30000.00 GBP Including VAT
Sustainability
Small and medium-sized enterprises (SME)
Voluntary, community and social enterprises (VCSE)
Contract start date (estimated)
01 November 2025, 00:00AM
Contract end date (estimated)
31 October 2028, 23:59PM
Extension end date (estimated)
31 October 2030, 23:59PM
Can the contract be extended?
Yes
Description of extensions
option to extend for 2 further periods of twelve (12) months
Does the lot include options?
Yes
Description of options
option to extend for 2 further periods of twelve (12) months
Participation
Conditions of participation
See RFQ Documents
Simple description of award criteria
As detailed within the RFQ Documentation
Submission
Tender submission deadline
09 October 2025, 17:00PM
Enquiry deadline
02 October 2025, 17:00PM
Submission address and any special instructions
Submissions via Atamis only
May tenders be submitted electronically?
No
Coding
Commodity categories
| ID |
Title
|
Parent category
|
| 79342000 |
Marketing services |
Advertising and marketing services |
Delivery locations
| ID |
Description
|
| 100 |
UK - All |
Alert region restrictions
The buyer has restricted the alert for this notice to suppliers based in the following regions.
| ID |
Description
|
|
There are no alert restrictions for this notice.
|
About the buyer
- Main contact:
- N/a
- Admin contact:
- N/a
- Technical contact:
- N/a
- Other contact:
- N/a
Further information
|
Date
|
Details
|
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No further information has been uploaded.
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