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Contract Award Notice

Customer Research

  • First published: 23 September 2025
  • Last modified: 23 September 2025
  • Version: N/A
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  • This file may not be fully accessible.

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The buyer is not using this website to administer the notice.

To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-059ef2
Published by:
Post Office Limited
Authority ID:
AA20669
Publication date:
23 September 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

Customer Research via CCS Framework RM6126 Research and Insights

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Post Office Limited

02154540

100 Wood Street

London

EC2V7ER

UK

E-mail: procurement@postoffice.co.uk

NUTS: UKI31

Internet address(es)

Main address: https://www.postoffice.co.uk

I.4) Type of the contracting authority

Body governed by public law

I.5) Main activity

Other: Postal and Associated Services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Customer Research

Reference number: C103475

II.1.2) Main CPV code

79310000

 

II.1.3) Type of contract

Services

II.1.4) Short description

Customer Research via CCS Framework RM6126 Research and Insights

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 640 000.00  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UK

II.2.4) Description of the procurement

A tender was completed using the suppliers from a search using the filters on the RM6126 Research and Insights.

Customer Research services

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: Yes

Description of options:

optional 2 x 12 month extensions

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

The procurement was done via the CCS framework in place under RM6126.

Suppliers were selected using the Research and Insights DPS,

the requirement to publish an opportunity notice on Contracts Finder does not apply to that procurement.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

Section V: Award of contract

Contract No: C103475

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

09/09/2025

V.2.2) Information about tenders

Number of tenders received: 1

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Quadrangle Research Group Limited

08064640

London

SE1 1LB

UK

NUTS: UK

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Total value of the contract/lot: : 640 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Royal Courts of Justice

London

UK

VI.5) Date of dispatch of this notice

22/09/2025

Coding

Commodity categories

ID Title Parent category
79310000 Market research services Market and economic research; polling and statistics

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
procurement@postoffice.co.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

0800 222 9004

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Rydym yn croesawu galwadau'n Gymraeg.

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