Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
University of Hertfordshire
College Lane
Hatfield
AL10 9AB
UK
Contact person: Procurement Dept.
E-mail: categorymanager-ict@herts.ac.uk
NUTS: UKH23
Internet address(es)
Main address: www.herts.ac.uk
Address of the buyer profile: https://in-tendhost.co.uk/universityofhertfordshire
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Education
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Online Payments and Student Debt Management System
Reference number: 24043
II.1.2) Main CPV code
48000000
II.1.3) Type of contract
Supplies
II.1.4) Short description
The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.The system is expected to be fully operational and launched by September 2025 in time for the new academic year.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
200 000.00
GBP
II.2) Description
II.2.2) Additional CPV code(s)
48000000
II.2.3) Place of performance
NUTS code:
UKH23
Main site or place of performance:
II.2.4) Description of the procurement
The University of Hertfordshire ("The University") is conducting a tender process for the provision and implementation of an online payment collection and student debt management system.The scope of this project is three deliverables:1. Payment Solution - The solution must efficiently manage various payment methods (i.e. Accommodation, Tuition, Research payments) ensuring a smooth transaction experience for students.2. Card Payment Gateway - Ability for third party providers to interface to take debit and credit card payments.3. Online Store – Used by both students and the general public for the purchasing of merchandise and events hosted by the University.The chosen solution will be a pre-existing, fully integrated system that meets technical and functional requirements, with minimal customisation needed.It is intended that the contract will run for an initial period of three years with the option to extend by a further two years in one-year increments, subject to satisfactory performance.
II.2.5) Award criteria
Quality criterion: Technical fit to requirements. Expertise and track record, implementation and project management
/ Weighting: 80
Price
/ Weighting:
20
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
II.2.14) Additional information
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2024/S 000-039909
Section V: Award of contract
Contract No: 24043
Title: Online Payment and Student Debt Management System
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
23/09/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 1
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Flywire Payments Ltd
7677601
6th Floor, 9 Appold Street, London EC2A 2AP
London
UK
NUTS: UK
The contractor is an SME:
Yes
V.2.4) Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot:
Total value of the contract/lot:
: 350 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.4) Procedures for review
VI.4.1) Review body
VI.4.3) Review procedure
Precise information on deadline(s) for review procedures:
VI.5) Date of dispatch of this notice
23/09/2025