Pre-Market Engagement for the provision of a Youth Justice Case Management Solution

Procurement description

Flintshire Youth Justice Service is seeking pre-market engagement to potentially replace our current electronic case management system.

The Youth Justice Service utilises its case management system to record case information linked to children and young people in contact with the Youth Justice Service and provide performance information for the service, Youth Justice Board, other Youth Justice Services and Youth Custody Service.

The minimum requirements for the case management system would;

- Be able to securely record children, young people and victim information

- Record outcomes

- Include Youth Justice Boards Prevention and Diversion Assessment and AssetPlus

- Be compliant with Youth Justice Board requirements including (but not limited to) Data Schemes and Case Transfer Schemes.

- Provide detailed and comprehensive performance information (including but not limited to) Youth Justice Board Key Performance Indicators

- Comply with data protection legislation including ability to delete records and provide secure access to files

- Have a Help Desk to resolve system issues

- Transfer existing client and performance information from current provider.

Main category

Services

Delivery regions

• UKL23 - Flintshire and Wrexham

Total value (estimated)

1 GBP Excluding VAT

1 GBP Including VAT

Contract dates (estimated)

01 June 2027, 00:00AM to 31 May 2032, 23:59PM

Extension end date (if all the extensions are used): 31 May 2037

Flintshire County Council

Is the total value above threshold?

Below threshold

CPV classifications

• 48000000 - Software package and information systems
• 72000000 - IT services: consulting, software development, Internet and support

Delivery regions

• UKL23 - Flintshire and Wrexham

Sustainability

Small and medium-sized enterprises (SME)

Contract start date (estimated)

01 June 2027, 00:00AM

Contract end date (estimated)

31 May 2032, 23:59PM

Extension end date (estimated)

31 May 2037, 23:59PM

Can the contract be extended?

Yes

Engagement process description

We are seeking to understand what is currently available in the market. We are inviting suppliers to provide a breakdown of the key features and functions their system provides. We also intend to invite suppliers to provide system demos, ideally in person.

We are seeking a fully functional, out of the box solution that requires minimal configuration to meet our operational needs. We are not looking for a development partner.

We do not guarantee that this exercise will result in a procurement exercise.

If you are able to provide a solution that covers the requirements within this notice, please email procurement@denbighshire.gov.uk with a brief overview of your solution by 12noon on 9th October 2025.

Due date

30 November 2025, 23:59PM

Has the engagement period already ended?

No

Publication date of tender notice (estimated)

26 January 2026