Contract notice
Section I: Contracting
authority
I.1) Name and addresses
NHS England
Wellington House, 133-135 Waterloo Rd
London
SE1 8UG
UK
Contact person: Martyna Migas
E-mail: martyna.migas1@nhs.net
NUTS: UKJ1
Internet address(es)
Main address: https://www.england.nhs.uk/
Address of the buyer profile: https://www.england.nhs.uk/
I.3) Communication
The procurement documents are available for unrestricted and full direct access, free of charge at:
https://health-family.force.com/s/Welcome
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be sent electronically to:
https://health-family.force.com/s/Welcome
Tenders or requests to participate must be sent to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:
https://health-family.force.com/s/Welcome
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Health
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Lived Experience Framework - NHS England - Window 2
II.1.2) Main CPV code
75122000
II.1.3) Type of contract
Services
II.1.4) Short description
NHS England Central Health & Justice team, has an established multi-Provider Framework Agreement for the provision of Lived Experience services and wishes to open a new window (window 2) to allow new providers to apply.<br/><br/>The aim of this framework agreement is to implement a compliant and streamlined route to<br/>market for NHS organisations to facilitate the procurement of a wide range of services<br/>relating to procuring lived experience input across:<br/>- Health & Justice sector<br/>- Armed Forces sector<br/>- Sexual Assault Referral Services (SARCs)<br/>- Children & Young People services<br/>- Domestic Abuse & Sexual Violence<br/>- Learning Disability, Neurodiversity & Autism<br/>- Migrant Health<br/><br/>This Framework can be used by any NHS organisation in England including ICBs, CSUs, NHS Trusts and Foundation Trusts.
II.1.5) Estimated total value
Value excluding VAT:
20 000 000.00
GBP
II.1.6) Information about lots
This contract is divided into lots:
No
II.2) Description
II.2.3) Place of performance
NUTS code:
UKC
UKD
UKE
UKF
UKG
UKH
UKI
UKJ
UKK
II.2.4) Description of the procurement
NHS England Central Health & Justice team, has an established multi-Provider Framework Agreement for the provision of Lived Experience services and wishes to open a new window (window 2) to allow new providers to apply.<br/><br/>The aim of this framework agreement is to implement a compliant and streamlined route to<br/>market for NHS organisations to facilitate the procurement of a wide range of services<br/>relating to procuring lived experience input across:<br/>- Health & Justice sector<br/>- Armed Forces sector<br/>- Sexual Assault Referral Services (SARCs)<br/>- Children & Young People services<br/>- Domestic Abuse & Sexual Violence<br/>- Learning Disability, Neurodiversity & Autism<br/>- Migrant Health<br/><br/>This Framework can be used by any NHS organisation in England including ICBs, CSUs, NHS Trusts and Foundation Trusts.
II.2.5) Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6) Estimated value
Value excluding VAT:
20 000 000.00
GBP
II.2.7) Duration of the contract, framework agreement or dynamic purchasing system
Start:
01/02/2026
End:
11/07/2028
This contract is subject to renewal: No
II.2.9) Information about the limits on the number of candidates to be invited
II.2.10) Information about variants
Variants will be accepted:
No
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.3) Information about a framework agreement or a dynamic purchasing system
The procurement involves the establishment of a framework agreement with several operators.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.2) Time limit for receipt of tenders or requests to participate
Date:
29/09/2025
Local time: 12:00
IV.2.4) Languages in which tenders or requests to participate may be submitted
EN
IV.2.6) Minimum time frame during which the tenderer must maintain the tender
Duration in months: 3 (from the date stated for receipt of tender)
IV.2.7) Conditions for opening of tenders
Date:
24/10/2025
Local time: 12:00
Section VI: Complementary information
VI.1) Information about recurrence
This is a recurrent procurement:
No
VI.3) Additional information
Estimated total value indicated in II.1.5.1 is is only an indicative for the entire spent throughout the life of the framework agreement.<br/><br/>Further Framework Windows are anticipated in the future for other specialist sectors. The Commissioner reserves the right to amend or add new lot(s) from time to time to ensure patient needs are met throughout the lifetime of this framework<br/><br/>We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary<br/><br/>The framework was originally established under Public Contract Regulations (2015) and as such, PCR rules continue to apply.
VI.4) Procedures for review
VI.4.1) Review body
The High Court
The Strand
London
WC2A 2LL
UK
VI.5) Date of dispatch of this notice
24/09/2025