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Contract Award Notice

Metering and Billing Services (Housing Communal Areas)

  • First published: 27 September 2025
  • Last modified: 27 September 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-04de52
Published by:
Birmingham City Council
Authority ID:
AA22066
Publication date:
27 September 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:• Heat Meter• Payment Meter• In Home Display• Pre-payment ValveThe new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money• Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Birmingham City Council

1 Victoria Square

Birmingham

B1 1BB

UK

Contact person: Commercial and Procurement Services

E-mail: etendering@birmingham.gov.uk

NUTS: UKG31

Internet address(es)

Main address: www.finditinbirmingham.com

Address of the buyer profile: www.in-tendhost.co.uk/birminghamcc

I.4) Type of the contracting authority

Regional or local authority

I.5) Main activity

General public services

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Metering and Billing Services (Housing Communal Areas)

Reference number: P2161

II.1.2) Main CPV code

50411200

 

II.1.3) Type of contract

Services

II.1.4) Short description

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:• Heat Meter• Payment Meter• In Home Display• Pre-payment ValveThe new heat network metering solution must be: • Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money• Operate in Pay-As-You Go (PAYG) mode. • Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 3 400 000.00  GBP

II.2) Description

II.2.2) Additional CPV code(s)

50411200

50411300

65500000

II.2.3) Place of performance

NUTS code:

UKG31


Main site or place of performance:

II.2.4) Description of the procurement

The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council’s Repair Response Times

II.2.5) Award criteria

Quality criterion: Quality, including social value / Weighting: 60%

Price / Weighting:  40%

II.2.11) Information about options

Options: Yes

Description of options:

With the provision to extend for an additional 5 years subject to requirements and satisfactory performance.

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

II.2.14) Additional information

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Open procedure

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: Yes

IV.2) Administrative information

IV.2.1) Previous publication concerning this procedure

Notice number in the OJ S:

2025/S 000-004812

Section V: Award of contract

Contract No: 1

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

04/04/2025

V.2.2) Information about tenders

Number of tenders received: 4

Number of tenders received from SMEs: 3

Number of tenders received from tenderers from EU Member States: 0

Number of tenders received from tenderers from non-EU Member States: 0

Number of tenders received by electronic means: 4

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

Sycous Limited

Leeds

UK

NUTS: UKE42

The contractor is an SME: Yes

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 1 604 000.00  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

High Court of Justice

WC2A 2LL

London

UK

VI.4.3) Review procedure

Precise information on deadline(s) for review procedures:

VI.5) Date of dispatch of this notice

26/09/2025

Coding

Commodity categories

ID Title Parent category
65500000 Meter reading service Public utilities
50411300 Repair and maintenance services of electricity meters Repair and maintenance services of measuring apparatus
50411200 Repair and maintenance services of gas meters Repair and maintenance services of measuring apparatus

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
etendering@birmingham.gov.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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