Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Hillcrest
1 Explorer Road
Dundee
DD2 1EG
UK
Telephone: +44 382564700
E-mail: tenders@hillcrest.org.uk
NUTS: UKM
Internet address(es)
Main address: http://www.hillcrest.org.uk
Address of the buyer profile: https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12242
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Body governed by public law
I.5) Main activity
Housing and community amenities
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
HF/R001 - Digital Social Care Record System
II.1.2) Main CPV code
48100000
II.1.3) Type of contract
Supplies
II.1.4) Short description
Hillcrest wish to provision a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping via a centralised hub.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
206 000.00
GBP
II.2) Description
II.2.3) Place of performance
NUTS code:
UKM
II.2.4) Description of the procurement
Hillcrest Futures works across Scotland providing a wide range of services in the areas of physical and learning disabilities, autism, and older people. Also, supporting positive mental health and wellbeing, homelessness and drug, alcohol and recovery services. We work in people’s homes, out in the community and in both temporary and supported accommodation providing support from 1 hour a week to 24 hours a day.
Currently Hillcrest Futures complete a variety of electronic and paper records and documentation for all the people we support. For example, care and support plans, risk assessments, and medication records. We are seeking to procure and implement a Digital Care Record System software solution which standardises, streamlines and improves overall record keeping through providing a centralised hub of all client information and includes the following considerations:
- customisable to meet our business needs - We have a diverse range of services and wish to utilise this across our organisation.
- accessible - We need it to work both on and offline, as well as have an intuitive user interface which considers the varying abilities of people who use technology (user friendly).
- excellent reporting functionality - We need it to be able to provide an easy mechanism for monitoring and auditing of our management information and service provision.
- adhere to all our Data Protection and Cyber Security requirements - Privacy of our client information is a high priority and we need to be assured that you can protect our organisational data and ensure that only authorised individuals have access as required.
II.2.5) Award criteria
Quality criterion: Quality Questionnaire
/ Weighting: 17.5%
Quality criterion: Product Presentation
/ Weighting: 28%
Quality criterion: Requirements List
/ Weighting: 24.5%
Price
/ Weighting:
30%
II.2.11) Information about options
Options:
No
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Open procedure
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
No
IV.2) Administrative information
IV.2.1) Previous publication concerning this procedure
Notice number in the OJ S:
2025/S 000-011028
Section V: Award of contract
Contract No: HF/R001
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
24/09/2025
V.2.2) Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 6
Number of tenders received from tenderers from EU Member States: 8
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
Unicorn Training
Telephone House, , 17 Christchurch Road
Bournemouth
BH1 3NE
UK
Telephone: +44 8456453300
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 206 000.00
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
(SC Ref:811273)
VI.4) Procedures for review
VI.4.1) Review body
Dundee Sheriff Court
Dundee
UK
VI.5) Date of dispatch of this notice
29/09/2025