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Contract Award Notice

Procurement of a Security Operations Centre (SOC) Solutions

  • First published: 30 September 2025
  • Last modified: 30 September 2025
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05a438
Published by:
Sheffield Hallam University
Authority ID:
AA21409
Publication date:
30 September 2025
Deadline date:
-
Notice type:
Contract Award Notice
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The University requires the provision of a managed Security Operations Centre (SOC) service to provide continuous cyber security monitoring, threat detection, and incident response across its IT infrastructure.

Full notice text

Contract award notice

Results of the procurement procedure

Section I: Contracting entity

I.1) Name and addresses

Sheffield Hallam University

10005790

City Campus

Sheffield

S11WB

UK

E-mail: strategicprocurement@shu.ac.uk

NUTS: UKE32

Internet address(es)

Main address: http://www.shu.ac.uk

I.4) Type of the contracting authority

Other: Body Govern by Pubic Law

I.5) Main activity

Education

Section II: Object

II.1) Scope of the procurement

II.1.1) Title

Procurement of a Security Operations Centre (SOC) Solutions

Reference number: 2526-09-DTS-JM

II.1.2) Main CPV code

72212732

 

II.1.3) Type of contract

Services

II.1.4) Short description

The University requires the provision of a managed Security Operations Centre (SOC) service to provide continuous cyber security monitoring, threat detection, and incident response across its IT infrastructure.

II.1.6) Information about lots

This contract is divided into lots: No

II.1.7) Total value of the procurement

Value excluding VAT: 561 137.67  GBP

II.2) Description

II.2.3) Place of performance

NUTS code:

UKE32

II.2.4) Description of the procurement

Description of the Procurement

The University requires the provision of a managed Security Operations Centre (SOC) service to provide continuous cyber security monitoring, threat detection, and incident response across its IT infrastructure.

Nature of Services

24 hours a day, 365 days a year monitoring of University systems and networks.

Analysis of security events and escalation of incidents to the University's Digital Technology Services (DTS) team where further investigation is required.

Authority for the SOC provider to take immediate protective action, including the disconnection of systems, in the event of confirmed malicious activity.

Delivery of assurance, intelligence and reporting to support the University's overall cyber security posture and to maintain eligibility for cyber security insurance.

Quantity / Scope

A single contract covering the full scope of University IT systems.

Continuous (24/365) managed service provision.

Contract term: up to 4 years, commencing October 2025.

Requirements

The service must meet the requirements of cyber security insurance providers and underpin the University's ability to participate in research and consultancy contracts.

The supplier must demonstrate proven capability to deliver resilient SOC services within a Higher Education or comparable complex technical environment.

II.2.5) Award criteria

Price

II.2.11) Information about options

Options: No

II.2.13) Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: No

Section IV: Procedure

IV.1) Description

IV.1.1) Type of procedure

Award of a contract without prior publication of a call for competition

Justification for selected award procedure:

The procurement falls outside the scope of application of the Directive

Explanation

The contract is awarded without prior publication in the Find a Tender service as it is made under the G-Cloud 14 Framework Agreement (RM1557.14). In line with Regulation 33 of the Public Contracts Regulations 2015, contracts may be awarded under a framework agreement without further publication, provided the framework has been lawfully established. G-Cloud 14 was procured compliantly and includes the required SOC services, making this direct award a lawful and compliant route to market.

IV.1.8) Information about Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: No

Section V: Award of contract

Contract No: 2526-09-DTS-JM

Title: Procurement of a Security Operations Centre (SOC) Solutions

A contract/lot is awarded: Yes

V.2 Award of contract

V.2.1) Date of conclusion of the contract

26/09/2025

V.2.2) Information about tenders

Number of tenders received: 01

The contract has been awarded to a group of economic operators: No

V.2.3) Name and address of the contractor

KHIPU Networks Ltd

5218573

3 Waterfront Business Park Fleet,

Hampshire

GU51 3TW

UK

NUTS: UKJ3

The contractor is an SME: No

V.2.4) Information on value of the contract/lot (excluding VAT)

Initial estimated total value of the contract/lot:

Total value of the contract/lot: : 561 137.67  GBP

V.2.5) Information about subcontracting

Section VI: Complementary information

VI.4) Procedures for review

VI.4.1) Review body

Sheffield Hallam University

Furnival Works

Sheffield

S1 4QT

UK

VI.5) Date of dispatch of this notice

29/09/2025

Coding

Commodity categories

ID Title Parent category
72212732 Data security software development services Programming services of application software

Delivery locations

ID Description
100 UK - All

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
strategicprocurement@shu.ac.uk
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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