Contract award notice
Results of the procurement procedure
Section I: Contracting
entity
I.1) Name and addresses
Caerphilly County Borough Council
Penallta House, Tredomen Park, Ystrad Mynach
Hengoed
CF82 7PG
UK
Contact person: Jessica Thomas
Telephone: +44 1443863283
E-mail: thomaj11@caerphilly.gov.uk
NUTS: UKL16
Internet address(es)
Main address: https://www.caerphilly.gov.uk
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0272
I.2) Joint procurement
The contract is awarded by a central purchasing body
I.4) Type of the contracting authority
Regional or local authority
I.5) Main activity
General public services
Section II: Object
II.1) Scope of the procurement
II.1.1) Title
Supply, Installation and On-Going Support and Maintenance of Total Connect
Reference number: CCBC/PROC287/25/JT
II.1.2) Main CPV code
72222300
II.1.3) Type of contract
Services
II.1.4) Short description
Supply, Installation and On-Going Support and Maintenance of Total Connect for use by the Council's Housing department. Including Mobile Working, Scheduling, Order Management & analytics.
II.1.6) Information about lots
This contract is divided into lots:
No
II.1.7) Total value of the procurement
Value excluding VAT:
1 565 218.76
GBP
II.2) Description
II.2.2) Additional CPV code(s)
72222300
72267100
II.2.3) Place of performance
NUTS code:
UKL16
Main site or place of performance:
Penallta House, Tredomen Park, Ystrad Mynach
II.2.4) Description of the procurement
Caerphilly CBC direct awarded a contract to Total Mobile Ltd under the Crown Commercial Services (CCS) G Cloud 14 framework for the Supply, Installation and On-Going Support and Maintenance of Total Connect. The contract includes SaaS licences for Mobile Working, Scheduling, Order Management & analytics and professional services.
II.2.5) Award criteria
Price
II.2.11) Information about options
Options:
Yes
Description of options:
Caerphilly CBC reserve the right to purchase the asset management module if required during the contract period.
II.2.13) Information about European Union funds
The procurement is related to a project and/or programme financed by European Union funds:
No
Section IV: Procedure
IV.1) Description
IV.1.1) Type of procedure
Award of a contract without prior publication of a call for competition
Justification for selected award procedure:
The procurement falls outside the scope of application of the Directive
Explanation
This contract was awarded via direct call-off under a pre-established framework agreement in accordance with Regulation 33 of the Public Contracts Regulations 2015. All terms were set out in the framework and the supplier was selected without reopening competition.
IV.1.8) Information about Government Procurement Agreement (GPA)
The procurement is covered by the Government Procurement Agreement:
Yes
Section V: Award of contract
A contract/lot is awarded:
Yes
V.2 Award of contract
V.2.1) Date of conclusion of the contract
30/09/2025
V.2.2) Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators:
No
V.2.3) Name and address of the contractor
TotalMobile
Pilot Point, 21 Clarendon Road
Belfast
BT13BG
UK
NUTS: UK
The contractor is an SME:
No
V.2.4) Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot:
: 1 565 218.76
GBP
V.2.5) Information about subcontracting
Section VI: Complementary information
VI.3) Additional information
Caerphilly County Borough Council awarded this contract via direct call-off under Crown Commercial Services (CCS) G Cloud 14 framework agreement in accordance with Regulation 33 of the Public Contracts Regulations 2015. All terms were set out in the framework and the supplier was selected without reopening competition.
(WA Ref:156292)
VI.4) Procedures for review
VI.4.1) Review body
High Court
Royal Courts of Justice, The Strand
London
WC2A 2LL
UK
Telephone: +44 2079477501
VI.5) Date of dispatch of this notice
30/09/2025