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UK4

Tender for the Provision of All Age Advocacy Service for Adults and Children

  • First published: 03 September 2026
  • Last modified: 03 September 2026
  • Version: N/A
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To record your interest or obtain additional information or documents please find instructions within the Full Notice Text. (NOTE: Contract Award Notices and Prior Information Notices do not normally require a response)

Contents

Summary

OCID:
ocds-h6vhtk-05f37c
Published by:
London Borough of Hounslow
Authority ID:
AA20301
Publication date:
03 September 2026
Deadline date:
01 October 2026
Notice type:
UK4
Has documents:
No
Has SPD:
No
Has Carbon Reduction Plan:
N/A

Abstract

The Advocacy Service Hub will fulfil the Councils statutory duties by providing the following functions: · Element A - Independent Mental Health Advocacy Service · Element B - Independent Mental Capacity Advocacy and Liberty Protection Safeguards (LPS) Relevant Person Representative (RPR) · Element C - Care Act & Generic Advocacy · Element D - Independent NHS Complaints Advocacy · Element E - Children's Advocacy.The Advocacy Service Hub will support vulnerable individuals to: live independently for longer in the community and ensure they are able to maximise their independence, choice and control and empower them to actively participate in the community have easy access to information, advice and signposting to enable them to make decisions about their own care and support needs, providing information in a range of accessible formats such as Easy Read, large print, audio, and multiple languages, as well as offering interpretation and translation services where required engage underrepresented groups, by working closely with community organisations and outreach networks ensure that all individuals can understand their rights, express their wishes, and fully participate in decisions about their care and treatment.

Full notice text

Scope

Procurement description

The Advocacy Service Hub will fulfil the Councils statutory duties by providing the following functions: · Element A - Independent Mental Health Advocacy Service · Element B - Independent Mental Capacity Advocacy and Liberty Protection Safeguards (LPS) Relevant Person Representative (RPR) · Element C - Care Act & Generic Advocacy · Element D - Independent NHS Complaints Advocacy · Element E - Children's Advocacy.

The Advocacy Service Hub will support vulnerable individuals to:

live independently for longer in the community and ensure they are able to maximise their independence, choice and control and empower them to actively participate in the community have easy access to information, advice and signposting to enable them to make decisions about their own care and support needs, providing information in a range of accessible formats such as Easy Read, large print, audio, and multiple languages, as well as offering interpretation and translation services where required engage underrepresented groups, by working closely with community organisations and outreach networks ensure that all individuals can understand their rights, express their wishes, and fully participate in decisions about their care and treatment.

Main category

Services

Delivery regions

  • UKI - London

Total value (estimated, excluding VAT)

2310000 GBP to 2310000GBP

Contract dates (estimated)

01 April 2027, 00:00AM to 31 March 2032, 23:59PM

Extension end date (if all the extensions are used): 31 March 2034

Contracting authority

London Borough of Hounslow

Identification register:

  • GB-PPON

Address 1: Hounslow House, 7 Bath Road

Town/City: Hounslow, London

Postcode: TW3 3EB

Country: United Kingdom

Public Procurement Organisation Number: PQYY-1684-DYLV

NUTS code: UKI75

Email: procurement@hounslow.gov.uk

Organisation type: Public authority - sub-central government

Procedure

Procedure type

Open procedure

Is this procurement under a special regime?

Light touch

Is the total value above threshold?

Above threshold

Lots

Divided into 1 lots

Lot number: 1

CPV classifications

  • 85320000 - Social services

Delivery regions

  • UKI - London

Lot value (estimated)

2310000 GBP Excluding VAT

2772000 GBP Including VAT

Sustainability

Small and medium-sized enterprises (SME)

Voluntary, community and social enterprises (VCSE)

Contract start date (estimated)

01 April 2027, 00:00AM

Contract end date (estimated)

31 March 2032, 23:59PM

Extension end date (estimated)

31 March 2034, 23:59PM

Can the contract be extended?

Yes

Description of extensions

5 years and up to 2 years extension (1+1)

Award criteria

Type: quality

Name

Quality/Price

Weighting: 100

Weighting type: percentageExact

Submission

Tender submission deadline

30 September 2026, 23:59PM

Enquiry deadline

18 September 2026, 23:59PM

Date of award of contract

31 December 2026, 23:59PM

Submission address and any special instructions

https://procontract.duenorth.com/ProjectManagement/ProjectDashboard?projectId=b1034d99-319a-f111-813c-005056b64545

May tenders be submitted electronically?

Yes

Is this a recurring procurement?

No

Publication date of next tender notice (estimated)

01 April 2033, 23:59PM

Languages that may be used for submission

  • English

Documents

ID

conflictOfInterest

Document type

Conflict of interest

Description

Not published

Coding

Commodity categories

ID Title Parent category
85320000 Social services Social work and related services

Delivery locations

ID Description
There are no delivery locations for this notice.

Alert region restrictions

The buyer has restricted the alert for this notice to suppliers based in the following regions.

ID Description
There are no alert restrictions for this notice.

About the buyer

Main contact:
N/a
Admin contact:
N/a
Technical contact:
N/a
Other contact:
N/a

Further information

Date Details
No further information has been uploaded.

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